The owner is very kind, nice and helpful as a person. But he doesn't really seem to be very professional as a hotel owner, cause the building is old (as every other in old town Mardin, that's why a lot of care is needed) and there's very little maintenance put on it, if any.

Great location, spacious room, nice view from the terrace. Very helpful and accommodating owner, even after we got stuck in traffic and arrived later than presumed. Great communication. Tea was available.

“‏My stay at this hotel was average. The room was generally clean and the location was convenient, but some aspects could”

“Never again”

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“A welcome base to explore Mardin”

Public transportation from the airport (Havaş bus) is cheap and fast. The location in the old city is quite central. There is a common terrace for all the guests with a sweeping view over the vast plain that leads to Syria (in certain conditions it looks like the sea). The room is spacious. If you're into that sort of thing, the space has a certain charm because it's over a thousand years old. The bed has a very comfortable firm mattress. There is reliable hot water with good pressure. The fridge was loaded with complimentary water bottles. There is a heater that works very well. There is a table. The owner is very welcoming and friendly. He responds quickly over WhatsApp. He provided me an electric kettle when I requested one and offered to help with logistics. He showed a personal interest and was always quick to smile and ready to help.

“Recommended”

Ridvan the owner was fantastic, extremely attentive to our needs and a good source of information as he spoke English. The location was great and the views from our room and terrace breathtaking. We enjoyed staying here.

“It's all about the view”

Location, it's all about the view over the town and plains beyond. Ridvan himself could not have been more welcoming, he met us from the top road and helped carry the luggage and showed us round, he tried very hard to give us a great breakfast. He has good local knowledge, speaks excellent English and other languages. Comfortable beds

The owner was great. We arrived late and had problem finding the hotel but the owner waited for us till 11pm and found us in the city to guide us there. Overall, very nice experience and great value for money.

“Worst room/place in 62 years of travelling!”

Nothing. It was terrible.

“Cozy stay in the ancient city”

Very nice location, in the old city. Very cozy and clean place. Good views of the city. Very lovely walking through this ancient city.

“We felt completely at home throughout our stay.”

The breakfast, accommodation, cleanliness, hospitality, and location were all fantastic. Everything was beyond our expectations and absolutely perfect. We felt completely at home throughout our stay. A special thank you to Rıdvan Abi and Nazan Abla — their kindness, care, and warm smiles made our holiday truly unforgettable. Every little detail was thoughtfully taken care of. We highly recommend this place to everyone. I also kiss and miss the most beautiful Kitchen Cat in the world :)

“Super miejsce”

Overnight stay in the center of old Mardin right by the main street. A place where I felt at home. Atmospheric, although not for someone looking for a 5* hotel. The exceptional openness and kindness of the owner of the Ridvan hotel made you want to come back there again. Delicious breakfasts prepared by Nazan. I also wholeheartedly recommend trips organized by Ridvan, Midyat, Sanliurfa, Gobekli Tepe or Diyarbakır, for him there is nothing impossible to do 🙂 Thank you for a great stay Iwona i Adriana

“Wonderful authentic rooms with lovely host .”

This is an authentic ancient building possibly 1,000 years old ….I had a room up the top of the stairs which was perfect with a view . I loved the old stone atmosphere and the big welcome when we arrived . The breakfast was more than I could eat . The location is great and you can walk to all the major landmarks . The owner was most helpful and super friendly .

Very good food, everything was homemade and they really cared that we had everything that we needed. :) The owners were extremely friendly and we had an amazing time.

“Excellent!”

Excellent stay, very close (2 min) to the main street in Mardin where all the shops are located. The rooms follow the traditional "stone" alike, they are big and with a comfortable bed. Breakfast is very delicious. Best part is the host, who will do his best to accomodate everything. We also did a tour with him and managed to see a lot of interesting things and places. Shukran habibi!

“Exotic and unusual accomodation, overall fair value for the money”

The room was exotic, it is essentially a sort a chamber in a medieval castle. There was an electric heater which was handy as nights in April can be chilly. The owners wife made us a fantastic turkish breakfast. At night one can sit on the patio overlooking the mesopotamian plane. Good wifi.

Ridvan and his family were very gracious and helpful hosts. Their house has the old Mardin charm and is in a decent location close to all the main areas

“Friendly, sweet and comfortable”

the room was as ancient as it looked. It suited the atmosphere of the city. The host was smiling, friendly and attentive. The location was excellent, it is possible to leave the house and walk around the old Mardin. The host made tea and coffee for us several times. Breakfast was prepared in a large portion

5 min walk to the city center, everything is clean accessible, the host is super polite and friendly, warm recommendations

“Worst experience in Turkey. Rude people, noisy place, uncomfortable bed, no breakfast.”

Worst experience in Turkey. These people are not professionals and this place should not be called a hotel. I was the only customer there and the so called terrace is an open space for the laundry with only one table where the neighbors hang out constantly. There was no quiet space for me to be apart from my room, where I could hear them shout until midnight. I messaged the manager who was absent at night about this issue, he apologized and the family was very cold with me the next day. Their kids are constantly screaming. The second night they made a lot of noise again, shouting and playing music. These people are disrespectful and if I didn’t pay my stay in advance I would have left. The customer service is zero. You don’t get any tea in the morning like in any place in Turkey, no breakfast either. On my last day the manager wasn’t around to help me book a taxi or even say goodbye. The place is a joke. The room was big and beautiful, that’s the only good thing, but the bed was not comfortable, there was a gap in the middle. The bathroom was not clean - they were lots of hair on the floor. For this price it was very disappointing. Do yourself a favor and go to a real hotel, for the same price there’s much better options around and with breakfast included.