Beautiful, warm, cosy cottage, close to the centre of Malmedy. (5 mins walk to bakeries, local shops, restaurants & bars). The cottage was very clean, and I particularly loved the comfortable bed! Frank was a very helpful & communicative host. He also kindly helped with my request for a safe place to store my bike.

“Great location, easy walk to the town centre, easy drive to Spa Francorchamps.”

There were lots of nice touches in the house which made our stay more comfortable, relaxing and enjoyable.

“We had a lovely stay very nice area lovely river within a 1 minute walk. Lots of good restaurants 5 min walk away.”

The location was great the house was beautifully Decorated and very well stocked with everything you needed.

“Excelent”

Location, availability of the owner for helping us sort out different situations. House is extremly clean, stylish and very well equipped

“A very unpleasant surprise”

Even though our booking for two nights was non-refundable, we were not able to stay because we could not find any parking. The place is advertised as including free parking and when inquiring about the location prior to our arrival, I was told that there were a few places above the house and "if there aren't any above, there's always room below". When we arrived, all the spaces in the tiny car park below the house were taken - so much for "there's always room below". Further up, there was no safe parking space either. There was building work going on in the street with long planks of wood being carried across the road - something that did not instill confidence in us that our car would survive the stay unharmed. When I rang the owner from outside the house to inform him about the situation, he was insistent that there were spaces further up the road and this had never been an issue. Our concern regarding the safety of the car fell on deaf ears. This was, however, not the only aspect on which we felt misled by the information on booking.com. The pictures of the Hautes-Fagnes apartment show a downstairs room flooded with sunlight whereas when we took a look inside (we had been provided with a door code), we had to turn on the lights because there was absolutely no natural daylight - and this on the brightest of days. Furthermore, even though the booking offered the use of a bed and a sofa bed, when double-checking that the sofa bed was available, we were informed that it was but it was going to cost an extra 15 euro (in the end, it was agreed that we could bring our own bedclothes). We travel extensively and this was the first time that somebody was looking for payment for something that was advertised as part of the package. Finally, the night before our arrival, I saw that there were four missed WhatsApp video calls from the owner within 15 minutes.

Location, tidiness, functionality . Frank is a GREAT host!!!

“The Perfect Little House”

The house was perfect, it was very clean and looked amazing! The bed was very comfy and the shower as well! And the kitchen had everything we need. Plus the owner was very kind and helpful! We are definitely coming back to the little houses.