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Sun & Moon Bacca Hotel

Hotel

Prince Nasser Bin Masoud Street

hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

Very rude and unprofessional staff

The staff members are very friendly and helpful

Clean rooms
8 mentions

The hotel was clean

Quite and very clean

Great location
4 mentions

The only downside is the location and no shuttle available

All needed shopping staff and food are nearby

Good value
3 mentions

Not good value for money

I liked the cleanliness, the attitude of the staff and the price, it was only 7-…

Comfortable rooms
3 mentions

The room was decent

Thumbs-up the coffee bar, the availability of coffee supplies and the toiletries…

Breakfast available
2 mentions

Breakfast is very simple

Breakfast was very good

Overview

Set in Makkah, 6.6 km from Masjid Al Haram, Sun & Moon Bacca Hotel offers accommodation with a restaurant, free private parking and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The property is non-smoking and is located 13 km from Hira Cave. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Sun & Moon Bacca Hotel every room has bed linen and towels. The accommodation offers a buffet or continental breakfast. Zamzam Well is 6.5 km from Sun & Moon Bacca Hotel, while Makkah Museum is 6.5 km away. The nearest airport is King Abdulaziz International Airport, 90 km from the hotel.

Traveller reviews

A

Asif Saleem

solo_traveller

March 31, 2024

10

Very tood, clean, good staff, nice location, not far from the city centre

Everything was good

A

Abdulaziz

couple

March 21, 2024

1

Worst hotel in Makkah

Worst hotel in Makkah. Never book with them. Very rude and unprofessional staff. Horrible service. Not good value for money

R

Reda

couple

March 16, 2024

10

1 night stay

Everything perfect.

M

MoDiab

solo_traveller

March 15, 2024

9

Great but deposit!!

Watch out if you are leaving at night or early mornings because they didn’t have cash money in the reception to reimburse me for the 200 SAR deposit, and I had to wait for ~ 30 minutes till they figured it out.

K

KASHIF

solo_traveller

March 7, 2024

8

Nice hotel. Co operative staff. Recommended for a short stay.

The room was decent. The hotel was clean.

S

Saddek

family_with_children

February 25, 2024

9

Good Hotel

Great hotel.Quite and very clean. The staff members are very friendly and helpful. The only downside is the location and no shuttle available .however, thanks to Uber, no problem finding a ride (15 mn from the Haram) If you negociate directly with local taxis, you could get even cheaper rides.

M

MONISA

couple

February 24, 2024

10

1st experience checked in 2 nights for this hotel Sun and Moon Bacca hotel

The hotel is clean and silent. Thumbs-up the coffee bar, the availability of coffee supplies and the toiletries supply although the bath room is a little bit small but the water supply is excellent during this cold weather, heater is working.

A

Abdelrahman 84

couple

February 18, 2024

8

was calm and good

staff very nice , room clean , well prepared

A

Abdulrahim

couple

February 17, 2024

6

In general good

All needed shopping staff and food are nearby.

S

samy

solo_traveller

February 13, 2024

10

Everything

S

Shamshaid

family_with_children

February 11, 2024

7

Staff is friendly and cooperative

N

naveed

couple

January 27, 2024

9

It is the best place to stay in makkah

Clean modern and welcoming

A

Adil Eltayeb

solo_traveller

January 24, 2024

9

Amazing experience to stay at Sun Moon Mecca Hotel

Breakfast is very simple

Y

Younis

family_with_children

January 15, 2024

9

Breakfast was very good

H

haris

solo_traveller

January 8, 2024

9

The layout, cleanliness, design, calmness,the elevators.,the efficient staff good in English.

E

Elturabi

extended_group

January 4, 2024

9

Second visit here. Even better than the first

This was my second visit and stay to this hotel after having had a very good experience the first time. I was impressed that this visit was even better than the last. Staff were super attentive and check in super smooth, hotel is peaceful and immaculate.

Q

Qais

family_with_children

January 2, 2024

9

Very worthy for the price, they were also flexible regarding check out time

I liked the cleanliness, the attitude of the staff and the price, it was only 7-10 minutes driving to Bab malik fahad

D

Dr SAEED ALGHADIE

couple

December 16, 2023

9

Very clean and excellent value for money. It is even better than many 5 stars hotel near the haram.

M

Mohamed

solo_traveller

September 27, 2023

6

No Wi-Fi in sixth floor

E

Elturabi

solo_traveller

May 31, 2023

9

If this place is available. Book it! You shouldn’t regret it.

The staff were excellent. Attentive, capable and pleasant. This is a professional operation which provides a near perfect guest experience.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Restaurant, Bar, Fruits, Coffee house on site, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Heating, Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Soundproof rooms

Internet

WiFi, Free WiFi, Internet services

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available

Self check-in

Lockbox key collection at the property, Lockbox key collection near the property

Services

Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Trouser press, Daily housekeeping, Express check-in/check-out, Packed lunches, Car hire, Ironing service, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Standard Double or Twin Room

Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Max 3 guests 24 1 bedroom 1 bathroom
Standard Triple Room

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

Max 3 guests 24 1 bedroom 1 bathroom
Executive Suite

This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Max 3 guests 48 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 8:55 PM

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