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NH Collection Madrid Gran Vía

Hotel

Gran Vía, 21

hotel
hotel

Why people book this hotel

Great location
15 mentions

Location is outstanding situated in the heart of Gran via

Great location, friendly & helpful staff, very clean

Friendly staff
9 mentions

Great staff

-The staff truly make the difference - the reception team was 10/10, very friend…

Comfortable rooms
9 mentions

Location was great, room was very nice, roof bar was great

Perfect location, very central, beautiful room, convenient restaurant and very n…

Clean rooms
5 mentions

-The room was very clean

Clean and nicely maintained

Breakfast available
5 mentions

A good breakfast

The location was great, the room was excellent and the breakfast offered a reall…

Good value
2 mentions

Very overpriced and outdated, only good thing is location

As I was there for a large international conference (25,000 attendees), the pri…

Overview

Ideally located in the heart of Madrid, NH Collection Madrid Gran Vía provides buffet breakfast and free WiFi throughout the property, only 400 metres from Puerta del Sol. The stylish rooms and suites in the hotel are fitted with a coffee machine. Each room is comes with a private bathroom with a bath or shower. The hotel's rooftop terrace includes a lounge area with views of the Gran Via and an interior bar cafeteria for your comfort. Guests have access to Picalagartos Restaurant that is run by chef Manuel Berganza, the first Spanish chef to receive a Michelin star outside of Spain, and offers à la carte Spanish cuisine. Other facilities include bike rental, babysitting and massage services available for a surcharge. Plaza Mayor is 700 metres from NH Collection Madrid Gran Vía, while Paseo del Prado is 900 metres from the property. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 13 km from the property.

Traveller reviews

R

Roshnee

couple

June 4, 2026

10

The staff were amazing and made our trip to Madrid perfect. They upgraded our room, and they couldn’t be more helpful

Everything The roof top bar was amazing

A

Andreas

couple

June 1, 2026

10

Highly recommend. Superb stay will book again. Clean, amazing location and great room.

Location is outstanding situated in the heart of Gran via.

L

Laura

couple

May 15, 2026

8

Lovely hotel in a great location

Great location, friendly & helpful staff, very clean

M

mark

family_with_children

April 30, 2026

9

great hotel for a couple of nights in Madrid

Location was great, room was very nice, roof bar was great.

M

Martin

couple

April 30, 2026

9

Lovely hotel with great staff unless it was very busy.

Great location. Great staff

K

Katherine

couple

April 29, 2026

10

Perfect location, very central, beautiful room, convenient restaurant and very nice rooftopbar

Perfect location, very central, beautiful room, convenient restaurant and very nice rooftopbar

M

Mary

couple

April 13, 2026

8

Nice hotel, I wouldn’t return though due to the location

-The staff truly make the difference - the reception team was 10/10, very friendly and helpful. -The room was very clean. -The Welcome treat was a really nice gesture

D

David

couple

April 3, 2026

9

Highly Recommended

Great location. Friendly helpful staff. A good breakfast.

P

Prem

couple

March 20, 2026

9

Great location, within walking distance to most attractions. Clean and well maintained.

Great location, walking distance to most of the main attractions. Clean and nicely maintained. Our room had a great view with a wide balcony accessed by three doors.

S

Stephen

extended_group

March 15, 2026

9

A good hotel choice in the centre of Madrid

The location was great, the room was excellent and the breakfast offered a really good food selection

N

Naji

solo_traveller

February 27, 2026

8

Very friendly and kind of staff. Very helpful. Nice rooms, especially those ones looking at Gran Via.

T

Thaer

couple

February 18, 2026

9

Location perfect clean breakfast nice place.at all it is recommaned

R

Raad

couple

January 27, 2026

8

Very special, the staff was wonderful, and in particular, a very handsome person at reception (I don't remember his name) was truly amazing. The place was clean, and the reception and hospitality were excellent.

K

konchr

couple

January 20, 2026

9

Location is the best for a base when you plan to walk around the city.

A

abdelouahed

couple

January 18, 2026

6

Very overpriced and outdated, only good thing is location

S

salem

couple

September 27, 2025

7

Location is perfect. Staff is very friendly & cooperative

J

Joe

couple

September 19, 2025

7

The NH Madrid is in a fantastic location with a wonderful sky bar. However, the room was a little tight and the bed was small. Otherwise, the NH is a great stay for a short trip.

J

Jo

solo_traveller

September 12, 2025

9

Great location and a comfy room

Great location for a quick city break. The room was very comfy and quite despite the constant traffic. The staff was very welcoming and the hotel offers a nice breakfast selection.

M

Mike

couple

September 9, 2025

6

Was fine and served the purpose for the city break.

Breakfast was not good and the restaurant for breakfast was poor

R

Richard F

couple

September 4, 2025

8

Position, position, position!!!!

Great location. Recently renovated rooms and bathroom. Rooms were a bit small with little space to un pack. As I was there for a large international conference (25,000 attendees), the price went up on conference days, making it expensive. The facility has a great bar on the top floor with great views. There is also a restaurant which is expensive. The staff were great and very friendly and helpful.

Facilities

Activities

Massage

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Breakfast in the room, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

WiFi available in all areas, Non-smoking throughout, Air conditioning, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box

Internet

WiFi, Free WiFi, Internet services

Outdoors

Sun terrace

Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Concierge service, Shared lounge/TV area, Daily housekeeping, Ironing service, Business centre, Laundry, Dry cleaning, Room service, 24-hour front desk

Premium Double or Twin Room with Gran Via View

This double room features, tile/marble floor and air conditioning.

Max 2 guests 26 1 bedroom 1 bathroom
Premium XL Double Room

Offering free toiletries, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a minibar and a tea and coffee maker. The unit offers 1 bed.

Max 2 guests 28 1 bedroom 1 bathroom
Superior Double or Twin Room with Gran Vía View

This double room features an electric kettle and private entrance.

Max 2 guests 20 1 bedroom 1 bathroom
Superior Double or Twin Room

Offering free toiletries, this twin/double room includes a private bathroom with a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as a quiet street view.

Max 2 guests 20 1 bedroom 1 bathroom
Premium Double or Twin Room

Offering free toiletries, this twin room includes a private bathroom with a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 2 beds.

Max 2 guests 23 1 bedroom 1 bathroom
Junior Suite with Gran Via View

Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a hairdryer and slippers. The suite features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 28 1 bedroom 1 bathroom
Junior Suite with Gran Vía View with Extra Bed

Offering free toiletries, this suite includes a private bathroom with a hairdryer and slippers. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

Max 3 guests 28 1 bedroom 1 bathroom
Junior Suite with Gran Via View with Extra Bed (2 Adrults + 1 Child)

Offering free toiletries, this suite includes a private bathroom with a hairdryer and slippers. This suite is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

Max 3 guests 28 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking more than 9 rooms, different policies and additional supplements may apply. The name on the credit card used for the booking should correspond to the guest staying at the property. Only dogs are allowed, cats not accepted, max. weight 25kg. Limited availability, please contact the hotel before booking. A charge of 35 € per stay will be applied (max. 1 dog per room). Guide dogs free of charge.
Last updated: Apr 10, 2024, 11:03 AM

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NH Collection Madrid Gran Vía - 4 Star Hotel in Madrid