Hospes Puerta de Alcalá
Plaza de la Independencia, 3
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“It’s a very nice and comfortable hotel”
“Location of the hotel Size of room”
“Beautiful rooms and location by park”
“Location breakfast personnel”
“The staff is excellent”
“Very kind staffs”
“clean rooms”
“Location, staff, cleanliness and room layout”
“The breakfast was excellent, costumer focus of the staff”
“Breakfast was nice”
Overview
The elegant Hospes Puerta de Alcalá is set next to Puerta de Alcalá, in Madrid’s Salamanca district. It offers free WiFi, great views of the Retiro Park and free access to the Bodyna Spa. The stylish rooms at Hospes Puerta de Alcalá come with a flat-screen TV, a bathrobe and special amenities. The Bodyna Spa area has 4 treatment rooms, a soundproofed relaxation room, a hammam, gym and a small relaxation pool. All guests have access to the spa. The Malvar Restaurant offers meals, tapas and a large terrace with views of the Puerta de Alcalá. Guests can also enjoy a drink or relax in the Patio Chill Out. Private parking is available onsite for an additional cost. An elegant 5-star hotel, Hospes Puerta de Alcalá is set in a historic building dating from 1883. The Prado, the Reina Sofía Museum and Cibeles Fountain are within a short walk.
Traveller reviews
Matt
solo_traveller
April 30, 2026
“Great stay”
Beautiful rooms and location by park
Elisabeth
solo_traveller
April 12, 2026
Everything was great
Beatriz
couple
March 7, 2026
“Excellent!”
Everything! It’s a very nice and comfortable hotel. The staff is excellent!
이쁜신랑
couple
February 25, 2026
Very kind staffs...clean rooms
Marisela
family_with_children
January 5, 2026
“Great location”
Location breakfast personnel
Valentina
couple
December 27, 2025
“Well deserved five stars hotel with extraordinary location, fabulous staff and comfortable rooms”
Location, staff, cleanliness and room layout
Zafiris
couple
September 16, 2025
“Room size matters but it’s not enough”
Location of the hotel Size of room
jamal
couple
July 14, 2025
“we really enjoyed madrid partly because of the support fro m the hotel staff”
the room was lovely overlooking the plaza; the staff at the restaurant and of course the front desk were very helpful and fun,
Jai
solo_traveller
June 19, 2025
“Superb”
Location was perfect. Room is spotless. Staff were extremely helpful.
Alison
couple
June 16, 2025
“Great hotel, lovely and helpful staff x”
Brian
couple
May 1, 2025
“Great location and very helpful/friendly staff.”
Location of the hotel was excellent and the room was very comfortable.
Human
couple
April 18, 2025
“Greart deluxe room, good breakfast and friendly staff.”
Excellent 5 star boutique location in the best location of the city.
Palau
couple
April 11, 2025
“Excelent experience”
The breakfast was excellent, costumer focus of the staff
Stefan
solo_traveller
March 18, 2025
Room was disappointing, split over 2 levels, very unpractical
Lisa
couple
March 12, 2025
Great staff, cleanliness & breki. Room was nice
Lorraine
couple
March 9, 2025
“Hospes luxury”
Beautiful building. Set on a busy roundabout you are central to everything. Hugh standard of accommodation
FRANCISCO JOSE
solo_traveller
February 17, 2025
“Imbatible ubicación”
Fácil el checking y checkout nice PEOPLE in reception
DILRUBA
extended_group
February 3, 2025
location ,room, view,
Sardaryan
family_with_children
January 6, 2025
“very good staff and breakfast”
Breakfast was nice
Aniceto
couple
November 7, 2024
“Friendly staff and great location”
Super friendly staff. Hotel very well located. The hotel have some years, but is well maintained.
Facilities
Activities
Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Hot tub/Jacuzzi, Cycling, Hammam, Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Kid meals, Bar, Restaurant, Breakfast in the room
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed, Heating, Soundproof rooms, Lift, Safety deposit box, WiFi available in all areas, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Free WiFi, WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Parking, Parking on site, Private parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Digital key access
Services
Pet basket, Pet bowls, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Daily housekeeping, Shuttle service, Tour desk, Fax/photocopying, Luggage storage, Valet parking, Currency exchange, Car hire, 24-hour front desk, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Ironing service
Transport
Airport pick up, Airport drop off
Deluxe Double or Twin Room
This air-conditioned room features a bright and stylish décor, flat-screen TV. It comes with a private bathroom with either bath or shower. . Guests have access to the spa.
Deluxe Double or Twin Room with View
This stylish room features parquet floors, a plasma-screen TV and views over the Puerta de Alcalá. Guests have access to the spa.
Dreamer Double or Twin Room
This air-conditioned room features a bright and stylish décor. It comes with a private bathroom with either bath or shower. .
Double or Twin Room with Extra Bed
This stylish room features 1 extra large bed or twin beds and 1 extra single bed. Guests have access to the spa.
Junior Suite
This Junior suite is split in 2 levels, the lower level offers an spacious living-room with bright and stylish décor, TV and a sofa, and the upper level comes with the bedroom offering a king-size bed or twin beds; and the private bathroom with separate bath and shower. Guest have access to the spa.
Suite
This suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 2 beds.
Hotel Policies
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