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Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Hotel

Carretera Hiram Bingham Km 7.5

hotel
hotel

Why people book this hotel

Great location
12 mentions

The location is unbeatable, and the hotel’s facilities are outstanding

The hotel is an amazing location but the thing that sets it truly apart is the s…

Friendly staff
11 mentions

the staff where amazing went out of there way with everything always with a smil…

The position, the staff , the attention to detail

Comfortable rooms
5 mentions

They are amazing, always wanting to help and do anything they can to make your s…

Comfortable rooms with “private” veranda and access to garden

Good value
2 mentions

worth it YES

We received so many small gifts during the stay like: rain coats, water containe…

Overview

This luxurious hotel with landscaped ponds and direct views of the Huayna Picchu Mountain offers free Wi-Fi and rooms with iPod docking stations. Aromatherapy massages and trips to Machu Picchu citadel are available. Sanctuary Lodge, A Belmond Hotel, Machu Picchu has elegantly decorated rooms with cable TV and work desks in a palette of tans and earth tones. Some rooms have private patios and mountain views. Private bathrooms include bathrobes and amenities. At Sanctuary Lodge, A Belmond Hotel, Machu Picchu, guests can dine á la carte at Tampu Restaurant, with large sliding windows and panoramic views of the lush jungle. Tinkuy Restaurant offers Andean flavours and has rustic stone interiors and a fireplace. Machu Picchu Airport is 18 km away and Cusco City is 80 km from the Sanctuary Lodge. Machu Picchu train station is 25 minutes away. Trips to the famous Aguas Calientes thermal baths can be arranged. According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2,000.00 or USD 500.00. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Traveller reviews

K

Kairo Fernandes

couple

June 17, 2026

10

An incredible experience

The Belmond team is amazing and made it possible for us to visit Machu Picchu on two different days. The location is unbeatable, and the hotel’s facilities are outstanding.

M

Michelle

solo_traveller

September 23, 2025

10

Amazing hotel, amazing staff

The hotel is an amazing location but the thing that sets it truly apart is the staff. They are amazing, always wanting to help and do anything they can to make your stay as comfortable and stress free as possible.

T

Tyler

couple

September 7, 2025

10

spiritual magical unbelievable

the staff where amazing went out of there way with everything always with a smile beautiful people it was an amazing setting lt was magical spiritual and stunning a minute walk to the entry of Machu Picchu the gardens and setting where so peaceful the food was exceptional and service second to none I would highly suggest spend the money and enjoy an experience of a life time a big thankyou to the team for spoiling us and making our dream holiday come true

G

Gina

couple

August 4, 2025

9

The position, the staff , the attention to detail

A

Andrew

extended_group

May 18, 2025

9

A memorable stay

Very attentive and helpful staff, special mention of Karen who took excellent care of our group. Fantastic location immediately outside the gates of Machu Picchu! Comfortable rooms with “private” veranda and access to garden. Fabulous natural surroundings. Delightful variety of souvenir water bottles, and welcome chocolates and thoughtful amenities such as sun screen and mosquito repellant!

C

cathleen

couple

February 13, 2025

10

EXCEPTIONAL PROPERTY AND STAFF.

Wow. Just an epic experience. The most incredible and dedicated team work at this hotel. Exceeded my expectations. Can not recommend a property more. The location next to the entrance is brilliant. Food is outstanding. Thank you everyone at Sanctuary Lodge for an unforgettable experience.

H

Hiroshi

couple

September 29, 2024

10

Very professional and friendly, yet personable staff. The location !!

J

Jonel

family_with_children

August 23, 2024

8

Excellent

The location

A

Amanda

family_with_children

July 7, 2024

10

Fabulous stay in amazing location.

Super helpful staff. Real VIP service. Amazing location. Great food. Lovely rooms.

C

Colleen

extended_group

June 23, 2024

10

Expensive yes ... worth it YES.

Great food. Beautiful grounds. Expensive yes ... worth it YES.

W

Wing Yu

extended_group

May 5, 2024

10

You would not regret to pick this hotel if you want a completed experience in Machu picchu.

The hotel will arrange luggage take-up at the train station so I can join the Machu picchu tour directly without wasting time for logistics. And when some of our luggages were not transported by the train company from Cusco to Machu picchu, the staff Jhon gave us a big hand and solved the issue smoothly. I do appreciate the whole team of the hotel and specifically thank you Jhon for his service.

F

Fiona

solo_traveller

March 2, 2024

10

A fantastic way to see Machu Picchu.. I would do it again in a heart beat.

The location was just great… truly a sanctuary after exiting the park. The staff were delightful, special mention to Russell in the dining room and Jhun who met me off the train. I was given an upgrade to the most amazing suite… and there was even a shower room for after I had checked out so I could refresh after walking. Overall I had a blast.

F

Flory

couple

February 20, 2024

10

Our honeymoon stay was so worth it staying a night there to see the site and relax afterwards. Incredible service from t

It was just magical - a total escape from the tourists. The hotel was next to the site and so peaceful.

L

Luis

couple

February 16, 2024

10

Unique hotel! Great experience.

Unique hotel in front of the park entrance. The staff and the service are great. We received so many small gifts during the stay like: rain coats, water containers, unlimited free mini bar and room service, chocolates, etc… plus, dinner and lunch were included in the room price (full board). The room is rather small, but has all the luxury items! The hotel gives you access to the Hiram Bingham lounge at the águas calientes train station which is a huge plus (the station is super crowded), even if you are taking another train like vista dome. Plus, they will take care of your luggages from the hotel to the lounge.

V

Valeria

solo_traveller

February 12, 2024

10

Amazing experience!

The place is amazing. Every detail brings you a new sensation. I have never stayed in a hotel of this level (and I’ve stayed in some great hotels), so it’s all about wanting to spend what they charge. Every attendant makes all the difference (Kevi, Manuel, Aldana, Alex and John were special, but honestly the whole crew is really good).

J

Jill

couple

January 3, 2024

8

Convenient but expensive for what it is

S

Sarah

family_with_children

December 25, 2023

8

Beautiful setting and lovely to be able to be so close to the citadel

Beautiful setting , loved the Orchid garden and the proximity to the citadel can’t be beaten

S

Guest

extended_group

September 30, 2023

10

a good location

more than good

V

Vanessa

couple

September 30, 2023

10

A stunning hotel with amazing views and fine dining.

Proximity to MP, fine dining, views and friendly staff

C

Carina Marie

couple

September 16, 2023

10

Luxury stay in the jungle

Fantastic location and great food and staff

Facilities

Activities

Massage, Hiking, Cooking class

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Special diet menus (on request), Wine/champagne, Breakfast options, Snack bar, Restaurant, Bar

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Non-smoking rooms, Safety deposit box, Non-smoking throughout, Air conditioning, Heating

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace

Physical distancing

Contactless check-in/check-out, Cashless payment available

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector

Safety features

Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Trouser press, Daily housekeeping, Luggage storage, Concierge service, Private check-in/check-out, Express check-in/check-out, Currency exchange, Tour desk, Laundry, Dry cleaning, Ironing service, 24-hour front desk, Room service

Deluxe Patio Room

Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room has air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit has 3 beds.

Max 3 guests 15 1 bedroom 1 bathroom
Deluxe Room

Features a panoramic mountain view.

Max 3 guests 15 1 bedroom 1 bathroom
Standard Patio Room

Features cable TV, minibar and private bathroom.

Max 3 guests 15 1 bedroom 1 bathroom
Standard Room

Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room provides air conditioning, a minibar, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max 3 guests 15 1 bedroom 1 bathroom
Deluxe Room with Terrace

The room interiors features bold patterns and dark wood touches. This room also offers a terrace.

Max 3 guests 17 1 bedroom 1 bathroom
Suite

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. Boasting a balcony, this suite also features air conditioning, a minibar and a flat-screen TV with cable channels. The unit has 2 beds.

Max 3 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking more than 5 rooms, different policies and additional supplements may apply. Belmond Sanctuary Lodge is only accessible by a public bus service departing from Aguas Calientes Train Station in Machu Picchu. Round-trip bus tickets must be purchased from the Consettur booth at the station. Buses depart every 20 minutes between 5:30–15:30. There are no taxis from Aguas Calientes to the Machu Picchu Citadel. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and a nontaxable guest. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate as well as passport or identity card of the accompanying parent, as appropriate. According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2000 or USD 500. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 4:49 PM

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