The Ritz-Carlton, Macau
Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, s/n, COTAI
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Why people book this hotel
“elegant hotel, friendly staff”
“The room was spacious and great”
Overview
Set within Cotai’s Galaxy Macau™ integrated resort, The Ritz-Carlton, Macau is a hotel offering upscale experience for travellers. Outdoor pool, on-site water sport facilities and business centre are featured. The Ritz-Carlton, Macau enjoys great location with a 12 minutes' walk and 2 minutes' drive from The Venetian Macau. Macau International Airport is a 5 minutes car journey away. As part of the integrated resort environment, The Ritz-Carlton, Macau enjoys access to the Grand Resort Deck with the Skytop Adventure Rapids waterpark, designer shopping at The Promenade, world-class entertainment and 3D Cineplex. Exploration beyond the hotel is easy; all attractions, including the UNESCO World Heritage Historic Centre, are within 20 minutes. Suite here offers a large picture window with a breathtaking view of the glittering city. Separate bedroom and living room are featured. There is also marble bathroom fitted, offering full-equipped bath facilities. Guests are welcomed to indulge in a calming spa treatment, try out the state-of-the-art equipment at the fitness centre, take a dip in the pool, or participate in water sports. The Business Centre provides business amenities and service for those who want to catch up with their work. Free WiFi can be accessed throughout the property. Free parking is provided on site as well. Exquisite Cantonese cuisine can be tried out at the on-site restaurant. The 51st floor restaurant highlights the skills of our extraordinary chefs and offers five private dining rooms. At The Ritz-Carlton Café, fresh seafood and a decadent afternoon pastry tradition pay homage to the authentic French brasserie, while The Ritz-Carlton Bar & Lounge transitions from a la carte breakfast and afternoon tea to evening tapas and cocktails.
Traveller reviews
Barbara
couple
August 10, 2024
“Very freindly service. We felt very welcomed and comfortable”
Barbara
couple
August 10, 2024
“Very freindly service. We felt very welcomed and comfortable”
Barbara
couple
August 10, 2024
“Very freindly service. We felt very welcomed and comfortable”
Barbara
couple
August 10, 2024
“Very freindly service. We felt very welcomed and comfortable”
Arora
family_with_children
November 12, 2023
Everything is great
Marcus Felipe
couple
June 9, 2023
“elegance and class”
elegant hotel, friendly staff
Sugen
couple
May 26, 2023
The room was spacious and great
Augusto Paulo
couple
August 17, 2022
pool staff need to improve the English
Augusto Paulo
couple
August 17, 2022
pool staff need to improve the English
Augusto Paulo
couple
August 17, 2022
pool staff need to improve the English
Augusto Paulo
couple
August 17, 2022
pool staff need to improve the English
Augusto Paulo
couple
August 17, 2022
pool staff need to improve the English
Facilities
Activities
Sauna, Fitness centre, Casino, Spa and wellness centre, Massage, Bicycle rental (additional charge), Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Hair cut, Hair styling, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Full body massage, Fitness/spa locker rooms, Kids' club, Evening entertainment, Water park, Happy hour, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Wine/champagne, Fruits, Breakfast options, Snack bar, Breakfast in the room, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Air conditioning, Designated smoking area, Soundproof rooms, Safety deposit box, WiFi available in all areas
Internet
Free WiFi, WiFi, Internet services
Outdoors
Outdoor pool, Outdoor pool (all year)
Physical distancing
Physical distancing rules followed
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Water slide, Pool/beach towels, Pool bar, Swimming pool
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Daily housekeeping, Grocery deliveries, Concierge service, Private check-in/check-out, Shuttle service (free), Trouser press, Airport shuttle (free), Currency exchange, Tour desk, Fax/photocopying, Luggage storage, Express check-in/check-out, Barber/beauty shop, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Carlton Club Suite with Club Lounge Access
Featuring an individual living room with sofa, this large suite includes a king bed, flat-screen TV, minibar and coffee machine. The en suite bathroom has shower facilities, marble bathtub, free toiletries and hairdryer. Guests are also entitled to the exclusive club lounge access. The Ritz-Carlton Club opens from Sunday to Saturday and service assistance is available from 07:00 to 22:30. The club lounge benefits include: - Exclusive in-room check-in - Limousine drop off service (subject to availability) - Complimentary 5 types of food served, including breakfast, light lunch, afternoon tea snacks, evening happy hour and late night sweets & beverages - Beverages (alcoholic and non-alcoholic) available during service hours.
Carlton Suite
Featuring an individual living room with sofa, this large suite includes a king bed, flat-screen TV, minibar and coffee machine. The en suite bathroom has shower facilities, marble bathtub, free toiletries and hairdryer.
Premier Club Suite with Club Lounge Access
Featuring an individual living room with sofa, this luxurious suite includes a king bed, flat-screen TV, minibar and coffee machine. The en suite bathroom has shower facilities, marble bathtub, free toiletries and hairdryer. Guests are also entitled to the exclusive club lounge access. The Ritz-Carlton Club opens from Sunday to Saturday and service assistance is available from 07:00 to 22:30. The club lounge benefits include: - Exclusive in-room check-in - Limousine drop off service (subject to availability) - Complimentary 5 types of food served, including breakfast, light lunch, afternoon tea snacks, evening happy hour and late night sweets & beverages - Beverages (alcoholic and non-alcoholic) available during service hours.
Premier Suite
Featuring an individual living room with sofa, this luxurious suite includes a king bed, flat-screen TV, minibar and coffee machine. The en suite bathroom has shower facilities, marble bathtub, free toiletries and hairdryer.
Two Bedroom Carlton Club Suite(Club Lounge Access)
With 2 bedrooms and can accommodate up to 6 guests, this spacious and luxurious suite features air conditioning and a seating area with sofa. For guests' comfort, a flat-screen TV, coffee machine and dining table are provided. The en suite bathroom has shower facilities, marble bathtub, free toiletries and hairdryer. Guests are also entitled to the exclusive club lounge access. The Ritz-Carlton Club opens from Sunday to Saturday and service assistance is available from 07:00 to 22:30. The club lounge benefits include: - Exclusive in-room check-in - Limousine drop off service (subject to availability) - Complimentary 5 types of food served, including breakfast, light lunch, afternoon tea snacks, evening happy hour and late night sweets & beverages - Beverages (alcoholic and non-alcoholic) available during service hours.
Two-Bedroom Sky Suite
This spacious suite comes with 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 3 beds.
Hotel Policies
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