Grand Palladium Lady Hamilton Resort & Spa - All Inclusive
The Point,Lucea (Hanover)
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Why people book this hotel
“Rooms, staff and facilities are for the best part good”
“Breakfast was excellent, and the staff was very polite and helpful”
“We stayed in a junior suite with a balcony which was quite nice and spacious wit…”
“View , room , restaurants were wonderful and kids club was tea 🫶”
“breakfast is always good my concern and observation was a child try to slice a …”
“Breakfast was great no complaints”
“Clean and spacious”
“Very clean, comfortable and relaxing environment”
“The staff, the views, the natural beauty (where it existed), the beds and the pr…”
“Restaurants, bars, pool, beach, gym”
Overview
Located on the beautiful north coast, this all-inclusive beach resort features a full-service spa and the largest pool in Jamaica. A children's water park and a variety of water sports are also offered. Elegant tile floors, a whirlpool tub and a private balcony or terrace is offered in each room of Grand Palladium Lady Hamilton Resort & Spa. Satellite TV and a minibar are included. A variety of international cuisine is offered in 10 different restaurants at the Lady Hamilton. Guests can relax at 13 bars, some with live music or poolside service. A games lounge, fitness center and mini-golf are all available to guests. A gift shop, business center and vehicle rentals are also open. The Grand Palladium Lady Hamilton is 8 minutes from downtown Lucea. Sangster International Airport is less than 35 km away.
Traveller reviews
Keith
solo_traveller
June 19, 2026
Rooms, staff and facilities are for the best part good
Suzette
family_with_children
June 3, 2026
“This was just a short visit but will return in December...”
Breakfast was excellent, and the staff was very polite and helpful. The variety of choices was excellent.
Satish
solo_traveller
May 14, 2026
Restaurants, bars, pool, beach, gym
edmond
family_with_children
April 19, 2026
“Excellent”
Clean and spacious
Martin
solo_traveller
April 18, 2026
The staff were great and the food was excellent.
myrie
couple
March 17, 2026
“Nice experience overall”
The food was great and the staff was very kind and friendly.
Steve
solo_traveller
March 2, 2026
“Overall stay was good. Staff members, especially the hostesses, waiters and waitresses were warm”
The staff is excellent, very warm, helpful and welcoming. The food was great. Big up to chef Brown at the seafood restaurant. I had dinner there on February 25
Campbell
couple
February 16, 2026
“I will see you again Grand Palladium, I had fun”
I loved the selection of food
Christina
couple
February 9, 2026
“My stay was worth staying it was so peaceful”
Lambert
couple
February 9, 2026
“We enjoyed the spectacular views and the friendly efficiency of all staff especially the reception and catering despite”
We stayed in a junior suite with a balcony which was quite nice and spacious with a lovely view of the ocean
Hutchinson
family_with_children
February 7, 2026
Food and staff
Its your girl trouble
family_with_children
February 4, 2026
View , room , restaurants were wonderful and kids club was tea 🫶
Jodie-Ann
extended_group
February 3, 2026
“I would not stay there again!!!”
The property needs upgrading I’ve been there back in 2018 and nth changes 2026
Anthony
couple
January 24, 2026
“the stay is always okay been there 20 plus times already”
breakfast is always good my concern and observation was a child try to slice a bread using his hand to hold it and leaving the rest for others where did his hand went where food is concern i try to be very careful
Sara
family_with_children
January 22, 2026
I liked the greeting at the reception by Tracey and the bartender Glendon at sunset cove. Both very friendly and made the stay exceptional. The food was good and the room was lovely and spacious.
Netesh
family_with_children
January 20, 2026
“Horrible”
I didn't really like anything about the place.
Lorraine
extended_group
January 19, 2026
“The stay was great but resolving issues was not easy and I had to be firm and spent a lot of my time”
Breakfast was great no complaints
Chantelle
family_with_children
January 19, 2026
“Not good”
Dear Booking.com Customer Service Team, This is a critical and urgent complaint regarding my late August 2025 stay at Grand Palladium Lady Hamilton Resort, Jamaica—booked via Booking.com—and extended via the platform to cover an additional room to protect my severely disabled son and family. I was forced to end this stay prematurely on 18 August, due to acute illness rooted in appalling health and safety conditions. ⸻ Failures That Made This Stay Unsafe and Impossible 1. Toxic Pool Conditions The resort’s main pool and hot tubs were saturated in green mold, slime, visible bodily fluids, and possible vomit—posing a serious public health risk. I fell ill as a direct result. 2. Child Safety Hazards The room’s balcony door did not lock, and the safety netting was torn—creating a constant risk of escape or injury for my autistic child. 3. Uninhabitable Hygiene Standards Our room was filthy and smelled of urine. I personally bleached and scrubbed the bathtub. Despite tipping cleaners up to $5 daily, room cleanliness remained unacceptable. 4. Interrupted Water Supply Hot water was unavailable at times. At one point, shampoo was still in my hair after washing; I was forced to wait for staff to mysteriously restore water flow. These conditions transformed our stay from a protective family reunion into a hazardous experience—impacting our physical health, emotional well-being, and financial security. ⸻ Booking.com Promised Safety — But Delivered None Your platform states: “In the unlikely event that something goes wrong, we are here for you.”  Every consumer expects safety, transparency, compassion. I deserve more than a “short apology.” I need: ⸻ Compensation Demands 1. Full refund for the additional Booking.com nights (booked under duress for our safety). 2. Financial compensation to cover: • Emergency flight home due to illness. • Medical costs incurred from exposure to contaminated pool water. • Emotional trauma caused by failure of health and...
Jonathan
couple
January 10, 2026
“Amazing good experience thanks to staff at The Signature Level - Caleisia, Ornella, Janulia and Mario”
Very clean, comfortable and relaxing environment. Even thought it’s not an adults only hotel, the children on property (with other guests) were never overwhelming as the staff really did take care of them.
Kuba
couple
December 31, 2025
“Brilliant staff, nice grounds, weird bureaucracy that leads to unnecessary issues”
The staff, the views, the natural beauty (where it existed), the beds and the private pool.
Facilities
Activities
Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Fishing, Games room, Solarium, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Windsurfing, Darts, Hot tub/Jacuzzi, Canoeing, Hammam, Snorkelling, Mini golf, Private beach area, Entertainment staff, Water sport facilities on site, Kids' club, Beachfront, Evening entertainment, Water park, Public Bath, Beauty Services, Facial treatments, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Massage chair, Fitness, Yoga classes, Fitness classes, Fitness/spa locker rooms, Themed dinner nights, Live music/performance, Aerobics, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Special diet menus (on request), Wine/champagne, Fruits, Coffee house on site, Snack bar, Breakfast in the room, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms, Lift, Non-smoking throughout, Air conditioning
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Kids' pool, Swimming pool, Pool/beach towels, Shallow end, Sun loungers or beach chairs, Sun umbrellas
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Services
ATM/cash machine on site, Private check-in/check-out, Daily housekeeping, Concierge service, Express check-in/check-out, Car hire, Tour desk, Luggage storage, Fax/photocopying, Ironing service, Valet parking, Currency exchange, Barber/beauty shop, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Suite Beachside
Guests will have a special experience as the double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels.
Suite Beachside Panoramic Ocean View
Guests will have a special experience as the double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views.
Junior Suite Garden View
Guests will have a special experience as this triple room provides a hot tub. The spacious triple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath.
Signature Level Junior Suite
This triple room features a hot tub. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker.
Suite Garden View
This suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Junior Suite Beachfront Ocean View
Guests will have a special experience as this suite features a hot tub and a spa bath. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious suite. The unit has 2 beds.
Junior Suite Beachside
The hot tub and spa bath are the standout features of this suite. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this spacious suite. The unit has 3 beds.
Junior Suite Beachside Ocean View
This suite's standout feature is the hot tub. The spacious suite offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Romance Villa Suite Ocean View
Guests will have a special experience as this suite provides a hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.
Signature Level Bungalow
Guests will have a special experience as this suite features a hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Signature Level Suite
This suite features a hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Suite Beachside Ocean View
The hot tub is the standout feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.
Suite Ocean View
This suite's special feature is the hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Hotel Policies
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