Relaxful Hotel泊岸酒店
Phothisalath Road
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff were friendly and it was very comfortable”
“The staff were lovely and very helpful”
“The room overlooking the Mekong was beautiful”
“Room Pool Breakfast Shuttle service to town and to the airport View of the Mek…”
“The staff and the location was excellent”
“The location is out of centre of town but there is an excellent complimentary dr…”
“View of the Mekong, quality and variety of breakfast and the shuttles into town …”
“we had to leave early in the morning and they actually put a box of breakfast go…”
“Clean, quiet and good breakfast, very polite and friendly customer service, nice…”
“Friendly team, big comfortable clean rooms”
“The staff were lovely and helpful, the location right by the Mekong beautiful (a…”
Overview
Relaxful Hotel泊岸酒店 has an outdoor swimming pool, garden, a terrace and restaurant in Luang Prabang. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service, a 24-hour front desk and organising tours for guests. All guest rooms come with a fridge, minibar, a kettle, a shower, free toiletries and a desk. The hotel features some units with city views, and rooms are equipped with a balcony. At Relaxful Hotel泊岸酒店 all rooms are fitted with bed linen and towels. A buffet, à la carte or continental breakfast can be enjoyed at the property. Mount Phousy is 2.2 km from the accommodation, while Night Market is 2.2 km from the property. The nearest airport is Luang Prabang International Airport, 6 km from Relaxful Hotel泊岸酒店.
Traveller reviews
Jo'Anne
solo_traveller
June 11, 2026
“Great spot, lovely staff”
The staff and the location was excellent. The driver took us in to town whenever we wanted and always picked us up promptly. The staff were very friendly and helpful. The view of the mekong was awesome.
Sarah
couple
May 9, 2026
“Perfect stay for Luang Prabang”
Wonderful setting just out of town but easy to get to on the shuttle. Staff were friendly and it was very comfortable.
Yasmin
solo_traveller
April 16, 2026
“Beautifully maintained and located hotel on Mekong.”
The staff were lovely and very helpful. The location is out of centre of town but there is an excellent complimentary drop off and pick up service. The room overlooking the Mekong was beautiful. Will come back again.
Kimmo
solo_traveller
March 9, 2026
“Recommend if you don’t want to stay the City center”
Clean, quiet and good breakfast, very polite and friendly customer service, nice view to river
Moira
couple
March 8, 2026
“Excellent hotel”
Room Pool Breakfast Shuttle service to town and to the airport View of the Mekong
Stephen
couple
February 28, 2026
“Quality accommodation, helpful staff and lovely breakfast looking out over the Mekong”
View of the Mekong, quality and variety of breakfast and the shuttles into town managed by very friendly staff
Stefan
couple
February 1, 2026
“Great location at the Mekong river”
Friendly team, big comfortable clean rooms.
julie
couple
January 29, 2026
“Beautiful views of the Meon River ”
The property is exceptionally good The staff was very helpful . we had to leave early in the morning and they actually put a box of breakfast goodies together for us.
georgia
couple
January 12, 2026
Transfers to and from downtown
Johny von Milde
couple
December 30, 2025
Beautiful hotel located right by the Mekong River with a river view. Excellent breakfasts, large and spacious rooms. Free shuttle service to the center of Luang Prabang using electric vehicles. Free transfer to trainstation.
Stefano
solo_traveller
December 29, 2025
The hotel itself it's very nice it also got the laundry room where you can wash your stuffs. The rooms it's big with a balcony. The view from the hotel it's very nice as it sits on the riverside of Mekong where you get to see a nice sunset. The hotel it's about 30 minutes to the night market, but it has the shuttle service both ways till certain hour. So if you don't stay late outside it's totally ok the position.
FRANK
couple
December 11, 2025
“Mekong View”
The staff is really outstanding helpful & kind, the view of the Mekong is fantastic, the free transport (airport, trainstation, downtown) at any time is brilliant and the rooms & facilities are very comfortable.
Klaus
extended_group
December 7, 2025
“The location of the hotel is fantastic and it offers good value for money.”
The hotel was very clean and very well maintained. The location along the Mekong river is absolutely stunning.
Mateja
couple
December 6, 2025
“Comfortable and relaxing stay in Luang Prabang”
The hotel is situated a bit out if the city center, but they provide a free transfer to the city center and back. Our room overlooked the Mekong and had a big balcony. Beds are comfortable, and bathroom is spacious. You can use washing machine free of charge Gym is ok, but don’t expect too much. Staff is really helpful, I can not thank them enogh for all the help with confirming our Mekong cruise
brian
couple
December 3, 2025
“Nice”
Staff, view from room, bath, shuttle service, gym
Nikki
family_with_children
November 23, 2025
“Great stay, super convenient.”
Staff were amazing, friendly and helpful. The transport into the food market was most welcome.
Fiona
extended_group
November 13, 2025
“Loved everything about my stay at Relaxful Hotel!”
Loved everything about my stay at Relaxful Hotel! The staff were lovely and helpful, the location right by the Mekong beautiful (and being right next to Ock Pop Tock a nice bonus), breakfast good and the pool and gym were great. Extra points for the shuttle pickup from the airport. Would definitely stay here again!
Myfanwy
couple
November 3, 2025
“Relaxing”
Lovely hotel well located close to a 7/11 also a lovely silk craft shop and restaurant next door well worth a visit also the tuk tuk into the centre of town is very useful. The staff are very friendly. Breakfast overlooking the river is gorgeous
Deborah
solo_traveller
October 30, 2025
“Wonderful!”
Fabulous hotel in a beautiful location overlooking the Mekong. Shuttle bus on demand into Luang Prabang. Super friendly, attentive staff. Great food, lovely breakfast. Will stay again if I’m ever in Luang Prabang!
Maureen
couple
July 25, 2025
“We stayed 5 nights at this Hotel and you can tell it is managed extremely well by Onesay. The pool is lovely as well as”
Everything! The people are so lovely, can’t do enough for you. The food was good at breakfast too. Right on the river which is stunning. We were so sorry to leave today.
Facilities
Activities
Fitness centre, Spa and wellness centre, Hot tub/Jacuzzi, Water park, Happy hour, Tour or class about local culture, Massage chair
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Indoor fireplace, Bicycle parking, Non-smoking rooms, Soundproof rooms, WiFi available in all areas, Safety deposit box, Heating, Air conditioning, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Picnic area, Outdoor fireplace, Outdoor pool, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun umbrellas, Fence around pool, Swimming pool toys, Heated pool, Salt-water pool, Pool/beach towels, Pool bar
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Daily housekeeping, Concierge service, Trouser press, Fax/photocopying, Luggage storage, Packed lunches, Car hire, Tour desk, Airport shuttle, Laundry, Dry cleaning, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities
Deluxe Double Room with Balcony and Sea View
This double room provides a hot tub. The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
King Room with Balcony
The spacious double room offers air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe Twin Room
The spacious twin room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Twin Room with Garden View
The spacious twin room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
King Suite with Pool View
This suite's standout features are the pool with a view and hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also offers soundproof walls and a TV. The unit has 1 bed.
Suite with River View
Guests will have a special experience as this suite provides a pool with a view and a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also offers soundproof walls and a TV. The unit has 1 bed.
Hotel Policies
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