Hôtel Jeanne d'Arc
1 rue alsace lorraine
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Why people book this hotel
“Location is good”
“Very central to the grotto everything within walking distance”
“I’ve stayed here many times and the staff are amazing”
“very welcoming staff and very helpful”
“the room horrible smelled I had headaches after that I asked to change at room…”
“Room had a fantastic view of river and mountains - staff all were really friendl…”
“Place is clean, room is wide - great size, friendly and honest staff”
“It was clean”
“The breakfast was awesome”
“Breakfast was great”
“Parking was a plus”
Overview
Situated in the heart of Lourdes, this hotel is a 2-minute walk from the Sanctuaries. It features Wi-Fi, a 24-hour reception and a bar with a terrace. The hotel offers 205 air-conditioned rooms and suites with a flat-screen TV. Each room has a private bathroom with a hairdryer. A breakfast buffet can be enjoyed every morning in the dining room at Hotel Jeanne d’Arc. After breakfast, guests can relax in the spacious lounge area. With free public parking nearby, hotel Jeanne d’Arc is accessible via the N21 motorway. Lourdes Golf Club is 4 km away.
Traveller reviews
Jacinta
extended_group
August 5, 2025
“A great location with excellent staff”
I’ve stayed here many times and the staff are amazing. Friendly and welcoming
Dominika
family_with_children
June 18, 2025
“Nice comfortable place.”
Place is clean, room is wide - great size, friendly and honest staff. Room cleaned daily.
Geraldine
couple
March 27, 2025
“Great location but otherwise hotel is very dated and rooms very small”
Location is good
Rita
family_with_children
March 11, 2025
“i was so enthusiastic but I had very bad experience”
the room horrible smelled I had headaches after that I asked to change at room for me and my 3 girls so they accommodate us in 2 different rooms bad not really good very old mattresses and I couldn’t sleep, I had my 2 daughters in a different room from me so my was worried
RICHARD
solo_traveller
December 22, 2024
“Good”
Restaurant, electric car charging
Kristian
family_with_children
October 3, 2024
“Great location.”
Parking was a plus.. very welcoming staff and very helpful.
Merdelle
family_with_children
September 23, 2024
“Definitely would stay at this hotel again”
Very central to the grotto everything within walking distance
Sharon
couple
September 21, 2024
“Would not return”
Good area for shops, sightseeing and eating
Chrishan
solo_traveller
August 12, 2024
Staff at reception and the manageress were so helpful to sort out any issues.
Rosaline
solo_traveller
August 8, 2024
The location was great,the staff were more than helpful
Margaret
extended_group
April 10, 2024
“Sad to say I would not return to or recommend the Jean D'Arc Hotel in Lourdes.”
Location.
Denise
family_with_children
August 21, 2023
“Our stay was agreable. The staff were pleasant and helpful.”
It was clean . It is walking distance from the Sanctuary. It is also near amenities restaurants etc.
Paul
couple
July 29, 2023
“Hotel is well located with lovely staff and a great atmosphere.”
Room had a fantastic view of river and mountains - staff all were really friendly and helpful. Thoroughly enjoyed our stay.
Vu
extended_group
July 22, 2023
This place accommodated 3 of us. The room is fairly clean. The receptionist is excellent. The breakfast was awesome. The waitress even bring me the coffee.
Eileen
couple
June 5, 2023
It was very central. But very disappointed as we and another couple were the only guests at the hotel out of 205 rooms. No atmosphere of guests mingling so we only used the hotel to stay the night. No one to eat with or have a drink in the bar. So wondering why this was the case.
yonan
couple
May 30, 2023
beautiful place to stay for a couple of days
Mavis
couple
May 28, 2023
“Lovely hotel and friendly staff”
Breakfast was great. Had enough to eat and there was a variety.
Adriana
family_with_children
May 3, 2023
“Great location, nice view, clean, very nice people working there.”
Its location. The hôtel is very close to the sanctuary but not so close as to see all the tourists. We had a beautiful view towards the river, and Pic du Jer and the Pyrenees which was lovely.
Georges Bitar
solo_traveller
September 22, 2022
“Great location”
Very comfortable bed Walking distance to all major locations Great staff
Rita
family_with_children
September 2, 2022
“i was so enthusiastic but I had very bad experience”
the room horrible smelled I had headaches after that I asked to change at room for me and my 3 girls so they accommodate us in 2 different rooms bad not really good very old mattresses and I couldn’t sleep, I had my 2 daughters in a different room from me so my was worried
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Food & Drink
Special diet menus (on request), Wine/champagne, Breakfast options, Restaurant, Bar
General
Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace
Parking
Accessible parking, Parking, Parking on site, Private parking
Reception services
Invoice provided
Safety & security
Key access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Services
Shared lounge/TV area, Dry cleaning, Fax/photocopying, Luggage storage, Packed lunches
Double Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit has 1 bed.
Triple Room
The triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath or a shower. This triple room has parquet floors, heating, a flat-screen TV with cable channels and a quiet street view. The unit has 3 beds.
Twin Room
The twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bath or a shower. This twin room features parquet floors, heating, a flat-screen TV with cable channels and a quiet street view. The unit offers 2 beds.
Family Suite
This family room features WiFi, air conditioning and soundproofing
Junior Suite
This suite features air conditioning and WiFi.
Hotel Policies
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