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Svalbard Hotell | Polfareren

Hotel

Longyearbyen

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hotel

Why people book this hotel

Comfortable rooms
12 mentions

nice enough room and big bathroom

Everything, in particular the bed and the breakfast

Great location
9 mentions

Location is the only positive about this hotel

Helpful and friendly staffs Clean and spacious room Good breakfast Great locatio…

Breakfast available
9 mentions

Breakfast was nice and adequate

The hotel restaurant is also great and the breakfast has a decent variety of it…

Friendly staff
5 mentions

Very nice and positive staff

The staff were always friendly

Clean rooms
2 mentions

Clean rooms equipped with comforts, always a great choice for a cozy stay at the…

Good value
1 mentions

breakfast was OK, although for the price we paid we expected a better coffee (e

Overview

Centrally located in Longyearbyen, Svalbard Hotell Polfareren offers 24-hour reception, free WiFi internet access, a terrace and modern rooms with flat-screen TVs. A tour desk, snowmobile safaris and dog sledding are offered on site. Spread over multiple buildings, Svalbard Hotell offers guest room accommodation or self-catering apartments with a well-equipped kitchen and a washing machine. Free tea/coffee and internet computers are available in the lobby. The hotel's Polfareren Restaurant offers a menu of Nordic, French and Asian inspired dishes. Beers from Svalbard Brewery and wine can be ordered from the wine bar. Free private parking spaces are provided on site. Svalbard Airport is 5 km away, and a shuttle bus stops right by the hotel.

Traveller reviews

C

caroline

couple

June 4, 2026

4

disappointing, cold water! despite friendly staff

nice enough room and big bathroom

M

Michal

couple

June 4, 2026

9

Everything, in particular the bed and the breakfast. It is also very cozy.

M

Mehmet

couple

June 3, 2026

10

Great stay. Would stay again!

Very great stay. We were really happy with our room. Black out curtains was sufficient enough for sleeping during the midnight sun. You can also half open the windows to let fresh air in which was a huge plus for us. Breakfast was nice and adequate. They also have free coffee almost all day long. Very nice and positive staff.

C

Cornelia

couple

May 31, 2026

10

Very pleasant and quiet hotel, quite specious room, great breakfast

C

clare

extended_group

May 26, 2026

3

An absolute rip off

Location is the only positive about this hotel

P

Palita

solo_traveller

May 23, 2026

10

Helpful and friendly staffs Clean and spacious room Good breakfast Great location

S

Ståle

couple

May 21, 2026

7

The cleaning service could have been better. The TV was very small and the remote didn't work well.

M

Mark

couple

May 18, 2026

10

Excellent will be back

This was an excellent hotel, the location is great next to two restaurants and all the shops. The rooms are big and cozy and the reception area is great with a view of fire place and complimentary tea and coffee for the guests. The hotel restaurant is also great and the breakfast has a decent variety of items from pancakes to soft boiled eggs, porridge etc.

A

Ana Cristina

couple

May 13, 2026

9

Comfort, location, loved our stay

Very comfortable and good size superior room, got a great view of the midnight sun at the sea. One “night”we saw a reindeer crossing the street. Excellent location, quick walking distance to pretty much anything. Very cozy atmosphere and good breakfast. Morning receptionist (woman) was so warm and welcoming, loved the surprise for our anniversary!

J

John

solo_traveller

May 9, 2026

8

Great place, great location just a little unfriendly.

Location was fantastic, my bed was really comfy.

M

Mariasilvia

extended_group

May 8, 2026

5

too expensive for what they offer

breakfast was OK, although for the price we paid we expected a better coffee (e.g. a cappuccino or decaffenaited coffee)

M

Margaret

family_with_children

April 17, 2026

10

Location, very nice lounge

Location

A

Amir

solo_traveller

April 15, 2026

9

We had a great time in Svalbard hotell. It was nice and quiet, the beds were comfy. Great fireplace in the lobby with complimentary tea and coffee.

G

Giovanni

extended_group

April 2, 2026

9

Centrally located in Longyearbyen, close to restaurants, pubs, and the shopping center. The namesake restaurant inside the hotel is excellent. Clean rooms equipped with comforts, always a great choice for a cozy stay at the edge of the world!

R

Rachael

family_with_children

March 31, 2026

7

It a great little hotel located on the main walk way in town, its close to resturants, cafes and the local Co Op. The room is spacious and its quiet. I loved using the free coffee etc and the fire place lounge area. The staff were always friendly.

F

Fay

couple

March 30, 2026

10

Friendly and cozy environment.

Everything was amazing.

C

Christian

solo_traveller

March 27, 2026

9

A pleasant stay in the centre of Longyearbyen.

This is a very cosy hotel located in the centre of Longyearbyen. The room was large and provided a lovely view on the Mountains. The hotel staff were extremely friendly and helpful. The extensive breakfast buffet offered a wide variety of tasty options. There is a spacious lounge with comfortable sofas and a fireplace in the hotel lobby.

R

Ruth

couple

March 26, 2026

10

Cosy, relaxing stay

Lovely variety of breakfast selection. Enjoyed chilling by the fire

M

Małgorzata

extended_group

March 18, 2026

9

Very comfy stay and beautiful space around the fireplace

A

Amy

couple

March 8, 2026

10

Excellent hotel in the worlds most beautiful location

There is not a single thing I didn’t like about this hotel - the location couldn’t have been better, the rooms were incredibly comfortable, the staff were excellent, great choice for breakfast. One of the best hotels I have ever stayed in.

Facilities

Activities

Skiing, Canoeing, Hiking, Cycling, Horse riding, Public Bath, Temporary art galleries, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Live music/performance, Live sport events (broadcast)

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Wine/champagne, Fruits, Breakfast options, Special diet menus (on request), Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered

General

Indoor fireplace, Bicycle parking, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Heating, Allergy-free room

Internet

Free WiFi, Internet services, WiFi

Outdoors

Sun terrace, Terrace, Outdoor furniture

Parking

Street parking, Accessible parking, Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby

Services

Shuttle service, Shared lounge/TV area, Daily housekeeping, Concierge service, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Tour desk, Packed lunches, 24-hour front desk, Room service, Meeting/banquet facilities

Ski

Ski equipment hire on site

Deluxe Double Room

This room features a work desk, espresso machine, seating area and cable TV. There is also a sofa which can be folded out as an extra bed.

Max 4 guests 24 1 bedroom 1 bathroom
Standard Double Room Separate Building

Includes a flat-screen TV and a private bathroom. These rooms are located in an annex building opposite of the main building and breakfast area.

Max 3 guests 16 1 bedroom 1 bathroom
Superior Double Room

This room features a work desk, espresso machine, sofa and cable TV.

Max 3 guests 22 1 bedroom 1 bathroom
Standard Pluss

This twin/double room has an electric kettle and cable TV.

Max 3 guests 21 1 bedroom 1 bathroom
Polarbear Suite

Featuring views of the Longyearbyen Glacier, this suite includes a work desk, espresso machine, sofa and cable TV. The bathroom comes with bathrobes, a bathtub and shower.

Max 2 guests 38 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking more than 9 people, different policies and additional supplements may apply.
Last updated: Apr 11, 2024, 4:14 PM

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