Svalbard Hotell | Polfareren
Longyearbyen
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Why people book this hotel
“nice enough room and big bathroom”
“Everything, in particular the bed and the breakfast”
“Location is the only positive about this hotel”
“Helpful and friendly staffs Clean and spacious room Good breakfast Great locatio…”
“Breakfast was nice and adequate”
“The hotel restaurant is also great and the breakfast has a decent variety of it…”
“Very nice and positive staff”
“The staff were always friendly”
“Clean rooms equipped with comforts, always a great choice for a cozy stay at the…”
“breakfast was OK, although for the price we paid we expected a better coffee (e”
Overview
Centrally located in Longyearbyen, Svalbard Hotell Polfareren offers 24-hour reception, free WiFi internet access, a terrace and modern rooms with flat-screen TVs. A tour desk, snowmobile safaris and dog sledding are offered on site. Spread over multiple buildings, Svalbard Hotell offers guest room accommodation or self-catering apartments with a well-equipped kitchen and a washing machine. Free tea/coffee and internet computers are available in the lobby. The hotel's Polfareren Restaurant offers a menu of Nordic, French and Asian inspired dishes. Beers from Svalbard Brewery and wine can be ordered from the wine bar. Free private parking spaces are provided on site. Svalbard Airport is 5 km away, and a shuttle bus stops right by the hotel.
Traveller reviews
caroline
couple
June 4, 2026
“disappointing, cold water! despite friendly staff”
nice enough room and big bathroom
Michal
couple
June 4, 2026
Everything, in particular the bed and the breakfast. It is also very cozy.
Mehmet
couple
June 3, 2026
“Great stay. Would stay again!”
Very great stay. We were really happy with our room. Black out curtains was sufficient enough for sleeping during the midnight sun. You can also half open the windows to let fresh air in which was a huge plus for us. Breakfast was nice and adequate. They also have free coffee almost all day long. Very nice and positive staff.
Cornelia
couple
May 31, 2026
“Very pleasant and quiet hotel, quite specious room, great breakfast”
clare
extended_group
May 26, 2026
“An absolute rip off”
Location is the only positive about this hotel
Palita
solo_traveller
May 23, 2026
Helpful and friendly staffs Clean and spacious room Good breakfast Great location
Ståle
couple
May 21, 2026
“The cleaning service could have been better. The TV was very small and the remote didn't work well.”
Mark
couple
May 18, 2026
“Excellent will be back”
This was an excellent hotel, the location is great next to two restaurants and all the shops. The rooms are big and cozy and the reception area is great with a view of fire place and complimentary tea and coffee for the guests. The hotel restaurant is also great and the breakfast has a decent variety of items from pancakes to soft boiled eggs, porridge etc.
Ana Cristina
couple
May 13, 2026
“Comfort, location, loved our stay”
Very comfortable and good size superior room, got a great view of the midnight sun at the sea. One “night”we saw a reindeer crossing the street. Excellent location, quick walking distance to pretty much anything. Very cozy atmosphere and good breakfast. Morning receptionist (woman) was so warm and welcoming, loved the surprise for our anniversary!
John
solo_traveller
May 9, 2026
“Great place, great location just a little unfriendly.”
Location was fantastic, my bed was really comfy.
Mariasilvia
extended_group
May 8, 2026
“too expensive for what they offer”
breakfast was OK, although for the price we paid we expected a better coffee (e.g. a cappuccino or decaffenaited coffee)
Margaret
family_with_children
April 17, 2026
“Location, very nice lounge”
Location
Amir
solo_traveller
April 15, 2026
We had a great time in Svalbard hotell. It was nice and quiet, the beds were comfy. Great fireplace in the lobby with complimentary tea and coffee.
Giovanni
extended_group
April 2, 2026
Centrally located in Longyearbyen, close to restaurants, pubs, and the shopping center. The namesake restaurant inside the hotel is excellent. Clean rooms equipped with comforts, always a great choice for a cozy stay at the edge of the world!
Rachael
family_with_children
March 31, 2026
It a great little hotel located on the main walk way in town, its close to resturants, cafes and the local Co Op. The room is spacious and its quiet. I loved using the free coffee etc and the fire place lounge area. The staff were always friendly.
Fay
couple
March 30, 2026
“Friendly and cozy environment.”
Everything was amazing.
Christian
solo_traveller
March 27, 2026
“A pleasant stay in the centre of Longyearbyen.”
This is a very cosy hotel located in the centre of Longyearbyen. The room was large and provided a lovely view on the Mountains. The hotel staff were extremely friendly and helpful. The extensive breakfast buffet offered a wide variety of tasty options. There is a spacious lounge with comfortable sofas and a fireplace in the hotel lobby.
Ruth
couple
March 26, 2026
“Cosy, relaxing stay”
Lovely variety of breakfast selection. Enjoyed chilling by the fire
Małgorzata
extended_group
March 18, 2026
Very comfy stay and beautiful space around the fireplace
Amy
couple
March 8, 2026
“Excellent hotel in the worlds most beautiful location”
There is not a single thing I didn’t like about this hotel - the location couldn’t have been better, the rooms were incredibly comfortable, the staff were excellent, great choice for breakfast. One of the best hotels I have ever stayed in.
Facilities
Activities
Skiing, Canoeing, Hiking, Cycling, Horse riding, Public Bath, Temporary art galleries, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Fruits, Breakfast options, Special diet menus (on request), Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Indoor fireplace, Bicycle parking, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Heating, Allergy-free room
Internet
Free WiFi, Internet services, WiFi
Outdoors
Sun terrace, Terrace, Outdoor furniture
Parking
Street parking, Accessible parking, Parking, Free parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby
Services
Shuttle service, Shared lounge/TV area, Daily housekeeping, Concierge service, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Tour desk, Packed lunches, 24-hour front desk, Room service, Meeting/banquet facilities
Ski
Ski equipment hire on site
Deluxe Double Room
This room features a work desk, espresso machine, seating area and cable TV. There is also a sofa which can be folded out as an extra bed.
Standard Double Room Separate Building
Includes a flat-screen TV and a private bathroom. These rooms are located in an annex building opposite of the main building and breakfast area.
Superior Double Room
This room features a work desk, espresso machine, sofa and cable TV.
Standard Pluss
This twin/double room has an electric kettle and cable TV.
Polarbear Suite
Featuring views of the Longyearbyen Glacier, this suite includes a work desk, espresso machine, sofa and cable TV. The bathroom comes with bathrobes, a bathtub and shower.
Hotel Policies
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