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Extended Stay America Suites - Los Angeles - Long Beach Airport

Hotel

4105 East Willow Street

hotel
hotel

Why people book this hotel

Comfortable rooms
4 mentions

Room size

They gave our room away and didn’t tell us until we arrived for check-in

Great location
3 mentions

The location, near to market and gas station , quiet outside area parking area …

The location was quite ok

Friendly staff
3 mentions

Staff was good n friendly

My room was very comfortable, staff was very professional and personable

Clean rooms
1 mentions

The staff very helpful and friendly the place was clean

Parking available
1 mentions

Overview

Featuring studios with free Wi-Fi and kitchenettes, Extended Stay America - Los Angeles - Long Beach Airport is located 4.7 km away from California State University Long Beach. A flat-screen cable TV and a work desk are included in each air-conditioned room at this hotel. A 2-burner stove-top, a microwave, a refrigerator and a coffee machine are provided in each kitchenette. Each private bathroom offers a hairdryer. A 24-hour reception greets guests of Long Beach Airport Extended Stay America. Laundry facilities are offered on site. Guests can enjoy a free grab-and-go breakfast at the property. It includes breakfast bars, muffins, hot cereal, coffee, and tea only. Weekly housekeeping services are also provided for free and daily services are available for a fee. Towels and linens can be exchanged at the front desk. Aquarium of the Pacific is 8.7 km away from this hotel. The Queen Mary is 12.9 km away. Disneyland is 29.3 km. Free guest parking is available to guests of this hotel.

Traveller reviews

V

VANAJA

family_with_children

November 23, 2024

1

Nothing

S

sumera

family_with_children

September 22, 2024

7

Over all a pleasant stay in USA

The location, near to market and gas station , quiet outside area parking area was spacious . Staff was good n friendly .Room fridge was good.

Z

Zainab

family_with_children

August 27, 2024

2

The fact that I don’t feel safe at the hotel, d horrible smell, dirty sheets in the elevator and the hallway. I could he

The location was quite ok!

R

Rahsaan

solo_traveller

July 17, 2024

4

Barely Passable if you have low standards

Inconsistent Quality of cleanliness and upkeep. Chipped dirty furniture. Upholstery chair in room - spring was broken and not comfortable. Hotel Lacking many amenities. No pool, no chairs in lobby. It's just a place to lay your head if you don't mind the occasional roach and poor upkeep. Ceilings and walls are very thin. Occasional late night party next door at event hall. There is a concern for theft, so dishes for suite have to be requested and might not be clean when you get them.

R

Rahsaan

solo_traveller

July 17, 2024

4

Barely Passable if you have low standards

Inconsistent Quality of cleanliness and upkeep. Chipped dirty furniture. Upholstery chair in room - spring was broken and not comfortable. Hotel Lacking many amenities. No pool, no chairs in lobby. It's just a place to lay your head if you don't mind the occasional roach and poor upkeep. Ceilings and walls are very thin. Occasional late night party next door at event hall. There is a concern for theft, so dishes for suite have to be requested and might not be clean when you get them.

R

Rahsaan

solo_traveller

July 17, 2024

4

Barely Passable if you have low standards

Inconsistent Quality of cleanliness and upkeep. Chipped dirty furniture. Upholstery chair in room - spring was broken and not comfortable. Hotel Lacking many amenities. No pool, no chairs in lobby. It's just a place to lay your head if you don't mind the occasional roach and poor upkeep. Ceilings and walls are very thin. Occasional late night party next door at event hall. There is a concern for theft, so dishes for suite have to be requested and might not be clean when you get them.

K

Ketan

couple

June 10, 2024

6

Satisfied

Room size

S

Sherell

family_with_children

March 30, 2024

1

Nothing

J

JESSICA

couple

February 24, 2024

10

It was great will stay again.

It was great!

S

Suzanne

solo_traveller

January 25, 2024

10

Highly recommend

My room was very comfortable, staff was very professional and personable. They really go out of their way to make their guests feel welcomed. Having a laundry room was a plus. I hope corporate is reading this (also) as the staff representing your hotel deserves recognition for their work ethic

J

Jamel

extended_group

January 11, 2024

1

Dirty hotel. Ridiculous management. Dumb employees.

Nothing! They gave our room away and didn’t tell us until we arrived for check-in!! Kept our money but sent us away to another of their locations. That location had rooms infested with roaches!!! NEVER AGAIN!

W

Woodson

extended_group

November 15, 2023

10

The staff very helpful and friendly the place was clean

T

Tamika

extended_group

September 4, 2023

1

They need to hire a new maid and it get an exterminator

Pest

T

Tamika

extended_group

September 4, 2023

1

They need to hire a new maid and it get an exterminator

Pest

T

Tamika

extended_group

September 4, 2023

1

They need to hire a new maid and it get an exterminator

Pest

T

Tamika

extended_group

September 4, 2023

1

They need to hire a new maid and it get an exterminator

Pest

M

MIGUEL

family_with_children

August 25, 2023

1

Roach infested.

M

MIGUEL

family_with_children

August 25, 2023

1

Roach infested.

M

MIGUEL

family_with_children

August 25, 2023

1

Roach infested.

M

MIGUEL

family_with_children

August 25, 2023

1

Roach infested.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Laundry, 24-hour front desk, Vending machine (drinks), Vending machine (snacks)

Queen Studio - Non-Smoking

Featuring free Wi-Fi and a kitchenette, this air-conditioned studio includes a flat-screen cable TV, a sofa and a work desk.

Max 2 guests 28 1 bedroom 1 bathroom
Queen studio with 1 Queen Bed - Disability Access/Non-Smoking

Featuring free Wi-Fi and a kitchenette, this air-conditioned disability access studio includes a flat-screen cable TV, a sofa and a work desk.

Max 2 guests 28 1 bedroom 1 bathroom
Studio with 2 Double Beds - Non-Smoking

Featuring free Wi-Fi and a kitchenette, this air-conditioned studio includes a flat-screen cable TV, a sofa and a work desk.

Max 4 guests 28 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 12:26 AM

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