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Résidence La Providence ZENAO Lisieux

Aparthotel

21 Chemin de Rocques

hotel
hotel

Why people book this hotel

Comfortable rooms
13 mentions

The room they changed us to because we had a wheelchair was very spacious

Very large room with comfortable bed and basic kitchenette

Clean rooms
4 mentions

Rooms were very clean

Good clean apartment with small hob, fridge, microwave and kettle

Friendly staff
2 mentions

Very helpful staff for our late booking and check-in

Very helpful and friendly staff

Breakfast available
2 mentions

Large studio room with great view Good breakfast including excellent coffee and …

Parking available
2 mentions

Secure parking

Ample car parking onsite

Great location
1 mentions

We really liked the room, the breakfast which was delivered to our room, the loc…

Overview

Offering a garden and garden view, Résidence La Providence ZENAO Lisieux is set in Lisieux, 2.3 km from Basilica of Lisieux and 9.2 km from Cerza Safari Park. Featuring a lift, this property also provides guests with a picnic area. The aparthotel also offers free WiFi, free private parking and facilities for disabled guests. Some of the units feature a cable flat-screen TV, a fully equipped kitchen with a microwave, and a private bathroom with a walk-in shower and a hair dryer. Guests can also relax in the shared lounge area. Trouville-Deauville SNCF Railway Station is 29 km from the aparthotel, while Port Morny is 30 km away. The nearest airport is Deauville - Normandie Airport, 27 km from Résidence La Providence ZENAO Lisieux.

Traveller reviews

J

Jennifer

couple

October 9, 2024

8

Enjoyable short stay. The town was very pleasant.

The room they changed us to because we had a wheelchair was very spacious .

R

Raoul

family_with_children

August 21, 2024

7

Very large room with comfortable bed and basic kitchenette. Located in a quiet area. Would probably stay here again.

P

Perle

couple

June 10, 2024

2

Ghastly

No hot water, broken chairs, no soap, shutters kept closing on their own, no ceiling lampshades. Shoes left over from previous occupant in wardrobe, dirty plates and cutlery, dirty sink, only one small glass, no full length dressing mirror. Bleak

M

Matthew

family_with_children

April 13, 2024

10

I would really recommend this hotel to other people.

We really liked the room, the breakfast which was delivered to our room, the location in Lisieux and proximity to a shop.

N

Nadine

family_with_children

September 16, 2023

4

Disappointed

We had bats in our room… 15 of them. In was in the middel of the night, with our two kids. They slept true it… so we had a horrible night. The morning after when we said it to the guys working the desk the only thing the did was laugh. That was not so nice we thought. I emailed them for a sort of resolvement, but I have not heared anything. So I thought to warn people I put in in the the review.

R

Rebekah

extended_group

August 22, 2023

4

The beds are not comfortable; the complex is massive and hard to navigate without getting lost; and the shower sprays everywhere. Also, this is a senior’s home which is not advertised clearly on booking.com We were given spare rooms not in use and it felt like staying in a hospital ward.

J

Jaron

family_with_children

August 17, 2023

8

Large apartment style room with comfortable beds and a couch. Very helpful staff for our late booking and check-in. Secure parking.

S

Susan

couple

August 4, 2023

8

Great apartment set in quiet area in a secure location

It was very secure

R

Roy

couple

July 21, 2023

10

Great place to stay

The room was perfect

P

phil

couple

May 30, 2023

9

Enjoyable stay

Very helpful and friendly staff. Bright spacious room

J

Jennie

couple

September 16, 2022

9

very good value for money but not well cared for

very well provided for. comfortable and spacious

I

Isabelle

solo_traveller

September 1, 2022

10

Great

Everything

M

Mike

solo_traveller

August 15, 2022

1

a joke

absolutely nothing

S

Stuart

extended_group

August 15, 2022

7

Comfortable and very clean.

Rooms were very clean. Could do with a fan or aircon. Beds were very comfortable.

S

Susan

couple

August 13, 2022

7

Lovely little studio with fridge and cooking facilities.

C

Colin

couple

June 14, 2022

7

Good clean apartment with small hob, fridge, microwave and kettle.

S

Stephen

family_with_children

May 15, 2022

8

Nice clean and spacious room.

very clean and specious rooms

J

Jenny

couple

December 2, 2021

8

Interesting apartment just outside central Lisieux

Large studio room with great view Good breakfast including excellent coffee and croissants Good wide spaces between everybody

S

Guest

couple

October 6, 2021

2

Not a great experience

WiFi didn't work. Shower head attachment broken. Returnung Keys, recepcionista was rude

I

Ian

couple

September 9, 2021

6

Comfortable and inexpensive overnight stay

A complete studio with kitchenette, bathroom and a table, couch and bed. A large, clean and nicely prepared room - in all very comfortable. Disabled facilities were present in the room. Double glazed with electric window blinds. Ample car parking onsite.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options, Breakfast in the room, Fruits

Food & drink safety

Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Pets allowed, Lift, Heating, Non-smoking throughout

Internet

WiFi, Free WiFi, Internet services

Outdoors

Picnic area, Garden

Parking

Parking, Free parking, Parking on site, Private parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available

Services

Shuttle service, Room service, Meeting/banquet facilities, Fax/photocopying, Private check-in/check-out, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping

Apartment

This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible apartment features a coffee machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Max 2 guests 26 1 bedroom 1 bathroom
One-Bedroom Apartment

This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a microwave and an electric kettle. This apartment features a dining area and a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom
Studio Apartment

This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a flat-screen TV with cable channels, a coffee machine, a dining area, heating as well as garden views. The unit offers 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Family Room

Offering free toiletries, this family room includes a private bathroom with a walk-in shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a microwave and an electric kettle. This family room is comprised of a dining area and a flat-screen TV with cable channels. The unit offers 3 beds.

Max 5 guests 30 1 bedroom 1 bathroom
Family Studio

Providing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The family room provides a flat-screen TV with cable channels, a coffee machine, a dining area, a wardrobe as well as garden views. The unit offers 2 beds.

Max 4 guests 31 1 bedroom 1 bathroom
Family Studio

The unit offers 2 beds.

Max 3 guests0 1 bedroom 1 bathroom
confort studio

Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible studio has a coffee machine, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Max 2 guests 28 1 bedroom 1 bathroom
Standard Studio

Providing free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio provides a coffee machine, a dining area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

Max 1 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 10:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThere is no front desk at this property during the weekend. Please note that guests arriving at the weekend are required to contact the property before Friday afternoon in order to arrange check-in and key collection. Cheque Vacances holiday vouchers are an accepted method of payment. When travelling with pets, please note that an extra charge of 7 euros per pet, per stay applies.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 4:20 PM

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