“Service was appalling.”

Poor service.

Amazing location. Staff was very friendly and helpful. Special mention to Simon who was already in contact with me 1 month before my stay to ensure everything is ready when we arrived. Very attentive.

“Id like to make this hotel at the place my vacation home”

It felt like home. The surroundings beautiful. Given the chance id like to stay for even a month as its so comfortable. I love the place. Still the best amongst all the grand hyatt hotel ive stayed

Inside garden was good

“My 3 day stay at Hotel Intercontinental Lijiang Ancient town”

We love the amenities, the breakfast, the cuisine, the carts that help us reach our rooms, the staff are friendly and accommodating especially Catherine who has been helpful from the very beginning. She has been very informative too. The location is in the ancient town so its easy to visit the town. The rooms are spacious and very clean and give a "home" vibe". I would love to stay there again.

Style of the property and the access to the old town were excellent. The staff were overall helpful, and Catherine from guest services on WeChat was super helpful and responsive to requests and questions which made our stay easy and stress free.

“Excellent stay.”

Excellent location, exclusivity and unique architecture. Well kept landscaping. Magnificent view from main lobby.

“Best stay in the old town”

Amazing location in the old town, gorgeous architecture of the hotel, lots of variety for the breakfast buffet and good quality, very nice spa. Excellent value for money.

Very good, variety of choice.

“Very good location, great service, Catherine took good care of us! The hotel is very beautiful and traditional. Highly r”

The location is in Lijiang old town, so perfect. The breakfast was also amazing.

Meet our expectations

“Best place to stay in lijiang”

Big thanks to bella at the counter who helped us greatly this trip and made our stay excellent and comfortable. The location is super amazing and the bed really comfy. The room is nicer than the pictures and i really enjoyed my stay here.

“All rounded exceptional”

Beautiful interiors, exceptional staff service, amazing breakfast (love the soy milk machine). I’ve stayed here three times and definitely will be back again.

“Best hotel in lijiang”

Location perfect walking distance to old town and right beside the local market. Facilities and views from the hotel were exceptional. Staff were incredibly friendly and helpful with organising activities. Highly recommend and great value for money

“Ancient vibe”

Good location within the ancient town. We got upgraded to the premium room with a nice view of ancient town.The breakfast spread is incredible.

“Amazing hotel, location and staff”

“We’re so glad we chose this hotel, though we regret only staying for five nights”

Great hotel with exceptional staff, stunning views, and a brilliant location. The hotel enjoys a fantastic setting, with private access to the Ancient Town — a huge advantage. It’s surrounded by countless restaurants, bars, and services, yet somehow manages to remain peaceful and calm, offering the best of both worlds. The staff are warm, welcoming, and speak very good English, which made communication easy and pleasant. The building quality is outstanding, and you can feel the attention to detail in its design and maintenance. The hotel’s restaurant is another highlight. While we tried several local restaurants in the area, we always found ourselves coming back to dine at the hotel. The food is fresh, clean, and delicious — simply the best we had in weeks of traveling around Yunnan. Even on rainy days, the hotel keeps guests engaged with a variety of activities, which we really appreciated. There’s also a wonderful kids’ area that kept our little one entertained, making it an excellent choice for families. Another highlight is the setting for photos — the hotel’s design and backdrop make it a perfect spot for photography, adding an extra touch to the experience.

“We like the hotel overall .”

The traditional building , landscape , gym , location . Complimentary soft drinks and birthday cake was a plus . The daily activities too was great on rainy days .

“Excellent and worth every single penny you spent”

The strategic location

“Loved it and will recommend to stay here when in Lijiang 😬”

The whole compound and its surroundings!