“Lovely hotel with thermal baths, canopy, waterfalls, etc”

Loved the place, beautiful location and plenty of things to do

“Grounds were nice. Restaurants were good.”

Easy access to the volcano and surrounding attractions.

All the activities which were accessible right on site.

“My home away from home”

Pool and jacuzzi

“Great location to have fun in the nature”

Nice, atmospheric property. Lush gardens, pretty rooms. All services and facilities were as described. Rio Negro thermal river spa was nice, the hotel is also a convenient location to go visit the Las Pailas trail of the Rincon de la Vieja national park.

This place is a nature experience at your doorstep of your room. Waking up to the sounds of nature is just incredible. The volcano view from the pool area, is just wow. The staff is incredible and the food was fantastic. Highly recommend this place. The hot springs here were such an awesome experience, so many tubs of different temperatures to chose from. I would stay here again in a heartbeat

“A beautiful place completely overshadowed by unacceptable handling and coercive treatment at checkin”

The property itself is beautiful and the facilities are well maintained. The surroundings and nature are impressive, and the hotel has great potential to deliver an excellent guest experience. Unfortunately, none of that mattered because of how we were treated at check-in.

Nice swimming pool

“A beautiful place completely overshadowed by unacceptable handling and coercive treatment at checkin”

The property itself is beautiful and the facilities are well maintained. The surroundings and nature are impressive, and the hotel has great potential to deliver an excellent guest experience. Unfortunately, none of that mattered because of how we were treated at check-in.

“A beautiful place completely overshadowed by unacceptable handling and coercive treatment at checkin”

The property itself is beautiful and the facilities are well maintained. The surroundings and nature are impressive, and the hotel has great potential to deliver an excellent guest experience. Unfortunately, none of that mattered because of how we were treated at check-in.

I went during the low season but lucky with the weather and it felt very lovely and private and not crowded

“Family adventure fun”

Loved all the activities that were available. We did the tubing, the horseback riding to a waterfall, the mud and hot springs, and the national park hiking trails. We also liked to all the waterfalls and ponds. I highly recommend you don't skip any of them. I wish I had time to do the zipling and canyoning.

“Lovely but pricey”

Access to the volcano and beautiful waterfalls. The newer rooms are spacious and well-appointed. The restaurants offer very tasty food and drinks.

“Totally pays off to stay a night and visit everything it includes”

We've stayed here basically because it includes the access to many interesting places close to the National Park, and those are worth it when included in the stay; paying for the access to the Oropendula waterfall + Rio Negro + the other waterfall + the blue pools in a family of 4 is ridiculously expensive, but when included in a one night stay it is well worth it. This being said, the room was comfortable and clean, the breakfast was good (the pineapple and the banana bread were ridiculously good) the majority of the staff was nice and helpful.

the grounds were beautiful. lots to explore. the hot springs were a treat.

Excellent place for many adventures! Hotsprings were fabulous as well as the Waterfalls. One could do as much or as little as one wanted. Well marked paths and informed staff. Excellent breakfast with many choices. Left my tablet in our room and was informed by the front desk they would keep it for me, great service!

“A solid four stars”

Enjoyed our three nights. Room was very comfortable, spacious with great views over the garden. Breakfast selection was excellent, though very busy with service for tea/coffe/juice slow at times as this wasn't part of buffet and was served at table. Evening food good with reasonable prices, but timing for restaurant bookings not flexible, either too early or late. Canopy bar much better as no reservation required and nicer surroundings. Very disappointed with Thermal Springs, crowded with tours and large loud groups. Hotel pool was much enjoyed and beautiful gardens with lots of birds and wildlife.

“Brilliant place for advebture activities”

Lovely spacious rooms, on site tours tubing, horse riding and zip lining absolutely brilliant. Breaks fast was lovely. Sadly - pizza and spaghetti bolognese we couldn't eat and it was pretty expensive

Highly recommend, beautiful place!! Be sure to bring bug spray.

“Terrible food, extremely touristy- come here if you don’t want to experience the real Costa Rica.”

Location was great, close to the national park and volcano waterfalls, hot springs. We saw all kinds of birds, and animals.