The Black Swan Lee - Lenox, Ascend Hotel Collection
435 Laurel Street
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Why people book this hotel
“Our room had great views over the lake”
“Beautiful view from room of the lake”
“Very good location by the lake”
“Location between Boston and Albany near Lees Outlet”
“The hotel was basic, but clean, pretty and everyone was very helpful”
“Very clean, welcoming and friendly staff”
“staff very friendly and welcoming”
“Positives: comfy bed, clean room, very helpful and friendly staff, Keurig in roo…”
“Good choice for breakfast”
“Self serve breakfast range of options”
“fantastic location on the lake worth upgrading to lake view”
“Good value for money”
Overview
The Black Swan Lee - Lenox, Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest like Tanglewood Music Festival, Norman Rockwell Museum and Jacob's Pillow. The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming, fishing or boating. Several golf courses, ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets. Relax with a delicious meal or cocktail at the Bombay Bar & Grill, located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires. Guests of The Black Swan Lee - Lenox, Ascend Hotel Collection are invited to enjoy amenities like free wireless high-speed Internet access and free local calls. All spacious guest rooms of this Massachusetts hotel are non-smoking and are equipped with refrigerators, Keurig coffee makers, hair dryers, irons, ironing boards, desks and cable TV. Some rooms feature balconies and whirlpool bathtubs.
Traveller reviews
Finch
couple
May 16, 2026
“A great place to stay and explore the area.”
Very good location by the lake. Near amenities in Lee and Lennox. Indian restaurant was excellent
Colin
couple
January 4, 2026
“Great views, great location”
Location between Boston and Albany near Lees Outlet. Our room had great views over the lake. The attached Indian Restaurant was excellent.
Todd
family_with_children
December 29, 2025
The hotel was basic, but clean, pretty and everyone was very helpful. Perfect for a little weekend in the Berkshires or just staying off I90. Free coffee and sitting by the lake with a book is not a bad morning.
Andrea
couple
October 14, 2025
“Great stay, lovely staff, fabulous views and good breakfast.”
Very clean, welcoming and friendly staff. Beautiful view from room of the lake.
Catherine
couple
October 10, 2025
“Pleasant stay at a beautiful lake”
The view was fabulous
Darren
couple
October 8, 2025
“Very relaxing stay in a lovely waterside location”
The tranquil lakeside location
sharen
couple
October 1, 2025
“Overall very nice”
Very clean; comfortable, very nice Mint Indian restaurant Exceptional!!! Bravo!!!
Dmitri
solo_traveller
July 25, 2025
“Great stay in a exceptionally well managed hotel.”
Spotless clean, nice quiet location on a lake.
Robin
couple
May 13, 2025
We had a very comfortable room with a balcony and an excellent view of the lake.
Leon
couple
October 14, 2024
Lake View room.
Derek
couple
October 12, 2024
“Very nice staff. Large room with beautiful views.”
The location and the cleanliness
Mark
solo_traveller
September 29, 2024
“Fantastic place to Stay”
fantastic location on the lake worth upgrading to lake view. staff very friendly and welcoming. Room had everything and was really large, even a fire and 2 armchairs for the colder months. Great place to stay. Good choice for breakfast.
Frank
couple
September 20, 2024
Large spacious room with balcony overlooking lake.Self serve breakfast range of options. Good location .Clean. Fridge was very useful . Comfortable large bed and seating area with 2 armchairs and 2 seats and table on balcony .Coffee machine in room and breakfast area.Good value for money. Good range of restaurants in Lee a nice historic town. Very large supermarket on edge of town .
Sarita
family_with_children
June 29, 2024
“Would definitely recommend to others and return myself.”
It was great to have breakfast available before heading out for a busy day to sight see. Nice fresh fruit and clean facility.
ELIZABETH
solo_traveller
June 23, 2024
“Pleasant”
Location. Right on cove of the lake. Kayaks and canoes available to rent. Swimming is from town beach right next door and down road, free to guests of hotel. Positives: comfy bed, clean room, very helpful and friendly staff, Keurig in room, coffee mugs not just paper cups. Glasses for drinks. Very good Indian restaurant, Mint, off lobby with lake views. Not so positive: hotel decor in need of update, wear and tear apparent. Decks off of lakeside rooms overdue for power washing. While it must be difficult to maintain a property so near the lake, I would have appreciated the removal of spider webs from the railing and deck before my arrival. However this did not stop me from enjoying the lovely view of the lake from there. Pics are from town beach and from the porch off my room.
Christine
extended_group
May 23, 2024
“met up with friends from RI and NYC. WE came from Lake Placid. Nice central meeting place”
staff !!! Michelle
Donna
couple
April 18, 2024
“Pleasant stay”
We showed up earlier than expected but our room was ready and they let us check in before 2pm. We also got a room upgrade. We had the Sunday buffet after we checked in and it was very good.
Forella
family_with_children
April 2, 2024
“We will look forward to coming back next Easter.”
lady, who ran the breakfast was excellent. The staff overall were very good.
Owen
couple
February 24, 2024
“The stay overall was acceptable for the price”
Breakfast was a bit disappointing and very minimal. Location was quiet and felt safe. Building was clean but outdated and slightly run down. Overall, the stay was acceptable considering the price and served its purpose as a sleeping location for my skiing trip. Would consider again in the future.
Serena
couple
January 3, 2024
Hotel was shabby. I great need of new carpets, a paint job, welcoming lobby and public rooms.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Visual aids: Braille
Activities
Fitness, Fitness centre, Fishing, Water sport facilities on site
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Snack bar, Bar, Restaurant, Wine/champagne, Fruits, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor furniture, Picnic area, Terrace
Parking
Free parking, Parking, Accessible parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Services
Private check-in/check-out, Vending machine (drinks), Daily housekeeping, Fax/photocopying, ATM/cash machine on site, Business centre, Laundry, Express check-in/check-out, 24-hour front desk, Room service, Meeting/banquet facilities
Queen Room with Two Queen Beds and Roll-In Shower - Accessible/Non-Smoking
Featuring a balcony with lake views, this family room also offers a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
Deluxe King Room with Lake View
Boasting a balcony with lake views, this double room also offers a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Deluxe Queen Room with Queen Bed and Lake View
Featuring a balcony with lake views, this double room also offers a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
King Room with Roll-In Shower - Accessible/Non-Smoking
Boasting a balcony with lake views, this double room also features a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Superior King Room with Lake View
This double room's standout features are the spa bath and fireplace. Boasting a balcony with lake views, this double room also features a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Superior Room with King Bed
This double room's standout features are the spa bath and fireplace. The spacious double room features a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit has 1 bed.
Superior Room with Two Queen Beds
This double room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Standard Room with King Bed
This room includes cable TV, and coffee machine.
Standard Room with Two Double Beds
This room includes cable TV, and coffee machine.
Hotel Policies
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