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Hotel y Departamentos La Serena - Caja Los Andes

Hotel

661 Los Nísperos

hotel
hotel

Why people book this hotel

Friendly staff
8 mentions

Staff was super friendly and kind

The staff is very cheerful and friendly

Great location
7 mentions

Location was really good, near to the beach and restaurantes

We had a great time, the bed was excellent, and the location was quiet

Clean rooms
4 mentions

The staff were very friendly and the place was clean

Location was great, very clean, beautiful well maintained gardens

Breakfast available
4 mentions

Breakfast in the hotel was nice

Breakfast was very good and international

Good value
3 mentions

Excellent quality/price ratio

Excellent value for money

Comfortable rooms
3 mentions

It was one of the only places available late on a Saturday night after we had to…

com listing incorrectly states there is no internet - there is internet in the r…

Overview

Set in La Serena, 400 metres from Playa Los Fuertes, Hotel y Departamentos La Serena - Caja Los Andes offers accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden. Offering a restaurant, the property also has a shared lounge, as well as an indoor pool and a sauna. Guests can have a drink at the bar. The units at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. With a private bathroom equipped with a shower and a hairdryer, certain units at Hotel y Departamentos La Serena - Caja Los Andes also have a terrace. At the accommodation all rooms are equipped with bed linen and towels. You can play billiards, table tennis, and tennis at Hotel y Departamentos La Serena - Caja Los Andes. Popular points of interest near the hotel include El Faro Beach, Cuatro Esquinas and La Serena Lighthouse. The nearest airport is La Florida Airport, 8 km from Hotel y Departamentos La Serena - Caja Los Andes.

Traveller reviews

J

Jorge

family_with_children

January 7, 2026

10

A beautiful location and excellent staff. A great place to stay!!

M

Michael

family_with_children

December 12, 2025

7

A Helpful Last-Minute Stay, but With Some Surprising Shortfalls

This hotel was truly a lifesaver for us. It was one of the only places available late on a Saturday night after we had to unexpectedly leave our original hotel, and for that reason alone we were grateful to find a room. Because of the situation, I didn’t read the hotel details carefully—honestly, even if I had known about the missing amenities, I still would have booked it. That said, there were several surprises that other travelers might want to know about. After three weeks traveling through Chile, this was the first room we encountered without WiFi. Every other hotel we stayed in, including those in Argentina, Brazil, and Uruguay, also had a small fridge—something this room lacked as well. The biggest surprise was the door. It didn’t lock automatically behind us, and the simple key-operated lock felt no sturdier than the one on my bathroom door at home. I always check the door, so it wasn’t a major issue for us, but this could be concerning for some guests. A few small touches were also missing: a hook in the bathroom to hang a wet towel after showering, an extra mirror in the room for when the bathroom mirror is fogged up, and more than half a roll of toilet paper—there was no backup provided. I know these are minor details, and given our circumstances, the room still served its purpose well. But since every other hotel on our trip had these basic amenities, future guests may want to be aware of what’s not included here. Overall, we appreciated having a place to stay when we really needed one, but there’s definitely room for improvement in the amenities and attention to detail.

C

Carolina

couple

November 11, 2025

10

Lovely and relax stay

Location was really good, near to the beach and restaurantes. Breakfast in the hotel was nice. Staff was super friendly and kind.

B

Barbara

family_with_children

August 6, 2025

9

Relax near the Ocean

We had a great time, the bed was excellent, and the location was quiet. The beach is just a few minutes' walk away, where you can see pelicans and enjoy a stunning sunset. We ate well at the restaurant. The staff is very cheerful and friendly. Massages and a heated pool are available for those who want them. Everything was fine, including the bathroom and shower. Breakfast was very good and international. Excellent quality/price ratio. Thanks!

D

Dave

couple

March 7, 2025

9

Great older hotel on a large well greened property with a short walk to the beach

We enjoyed this nice older style hotel on a large green property with pool and tennis facilities. It is a short walk to the beach. The onsite restaurant was good and the staff were great. The booking.com listing incorrectly states there is no internet - there is internet in the reception and restaurant area, and since our room was above the restaurant we also had internet in our room !

W

William

family_with_children

December 8, 2024

9

Nice pool and staff were friendly. Less than 5 minutes to the beach.

L

Lucyna

couple

December 5, 2024

7

Nice grounds, good parking, very close to the beach

Location excellent Breakfast adéquate. We did not use facilities in the hotel as we spent a lot of time travelling around. Attractive Christmas decorations

M

MARIA ANGELICA

family_with_children

October 28, 2024

9

Lindo lugar, excelente atencion.

G

Garry

couple

October 23, 2024

6

Great staff

G

Garry

couple

October 23, 2024

6

Average

The staff were very friendly and the place was clean.

J

Jenn

couple

October 5, 2024

9

Location was great, very clean, beautiful well maintained gardens. Great food and staff. Excellent value for money.

T

Tina

couple

May 12, 2024

7

Average location close to beach with great breakfast

Good continental breakfast. Great location, if you like to be close to the beach. Cleanliness was okay. All in all good-value-for money.

P

Pamela

couple

February 17, 2024

10

Agradable

Lindo lugar los jardines agradable piscina exterior

L

Lisa

solo_traveller

November 7, 2023

10

Clean, safe, relaxing.

Very green & clean. The sauna was nice although you need to give a good hour notice for them to heat it up. The staff were friendly.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink

Activities

Foot bath, Fitness, Tennis court, Sauna, Fitness centre, Games room, Billiards, Table tennis, Indoor pool, Indoor pool (all year), Public Bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area, Kids' outdoor play equipment

Food & Drink

Kid meals, Special diet menus (on request), Restaurant, Bar, Breakfast options, Wine/champagne

Food & drink safety

Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Lift, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Designated smoking area, Heating

Outdoors

Outdoor pool, Outdoor pool (seasonal), Garden, Outdoor furniture

Parking

Free parking, Parking, Parking on site, Private parking

Physical distancing

Cashless payment available

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Heated pool, Shallow end, Kids' pool, Swimming pool

Reception services

Invoice provided

Safety & security

Carbon monoxide sources, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Shuttle service, Shared lounge/TV area, Daily housekeeping, Shuttle service (additional charge), Luggage storage, Meeting/banquet facilities, Ironing service, Tour desk

Family Room

This family room features a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and garden views. The unit offers 3 beds.

Max 5 guests 50 1 bedroom 1 bathroom
Double or Twin Room

Boasting a balcony with garden views, this twin/double room also offers a wardrobe and a flat-screen TV with satellite channels.

Max 3 guests 21 1 bedroom0

Hotel Policies

Check-inFrom 16:00 to 21:30
Check-outFrom 08:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 10, 2024, 2:18 AM

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