Hotel y Departamentos La Serena - Caja Los Andes
661 Los Nísperos
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Why people book this hotel
“Staff was super friendly and kind”
“The staff is very cheerful and friendly”
“Location was really good, near to the beach and restaurantes”
“We had a great time, the bed was excellent, and the location was quiet”
“The staff were very friendly and the place was clean”
“Location was great, very clean, beautiful well maintained gardens”
“Breakfast in the hotel was nice”
“Breakfast was very good and international”
“Excellent quality/price ratio”
“Excellent value for money”
“It was one of the only places available late on a Saturday night after we had to…”
“com listing incorrectly states there is no internet - there is internet in the r…”
Overview
Set in La Serena, 400 metres from Playa Los Fuertes, Hotel y Departamentos La Serena - Caja Los Andes offers accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden. Offering a restaurant, the property also has a shared lounge, as well as an indoor pool and a sauna. Guests can have a drink at the bar. The units at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. With a private bathroom equipped with a shower and a hairdryer, certain units at Hotel y Departamentos La Serena - Caja Los Andes also have a terrace. At the accommodation all rooms are equipped with bed linen and towels. You can play billiards, table tennis, and tennis at Hotel y Departamentos La Serena - Caja Los Andes. Popular points of interest near the hotel include El Faro Beach, Cuatro Esquinas and La Serena Lighthouse. The nearest airport is La Florida Airport, 8 km from Hotel y Departamentos La Serena - Caja Los Andes.
Traveller reviews
Jorge
family_with_children
January 7, 2026
“A beautiful location and excellent staff. A great place to stay!!”
Michael
family_with_children
December 12, 2025
“A Helpful Last-Minute Stay, but With Some Surprising Shortfalls”
This hotel was truly a lifesaver for us. It was one of the only places available late on a Saturday night after we had to unexpectedly leave our original hotel, and for that reason alone we were grateful to find a room. Because of the situation, I didn’t read the hotel details carefully—honestly, even if I had known about the missing amenities, I still would have booked it. That said, there were several surprises that other travelers might want to know about. After three weeks traveling through Chile, this was the first room we encountered without WiFi. Every other hotel we stayed in, including those in Argentina, Brazil, and Uruguay, also had a small fridge—something this room lacked as well. The biggest surprise was the door. It didn’t lock automatically behind us, and the simple key-operated lock felt no sturdier than the one on my bathroom door at home. I always check the door, so it wasn’t a major issue for us, but this could be concerning for some guests. A few small touches were also missing: a hook in the bathroom to hang a wet towel after showering, an extra mirror in the room for when the bathroom mirror is fogged up, and more than half a roll of toilet paper—there was no backup provided. I know these are minor details, and given our circumstances, the room still served its purpose well. But since every other hotel on our trip had these basic amenities, future guests may want to be aware of what’s not included here. Overall, we appreciated having a place to stay when we really needed one, but there’s definitely room for improvement in the amenities and attention to detail.
Carolina
couple
November 11, 2025
“Lovely and relax stay”
Location was really good, near to the beach and restaurantes. Breakfast in the hotel was nice. Staff was super friendly and kind.
Barbara
family_with_children
August 6, 2025
“Relax near the Ocean”
We had a great time, the bed was excellent, and the location was quiet. The beach is just a few minutes' walk away, where you can see pelicans and enjoy a stunning sunset. We ate well at the restaurant. The staff is very cheerful and friendly. Massages and a heated pool are available for those who want them. Everything was fine, including the bathroom and shower. Breakfast was very good and international. Excellent quality/price ratio. Thanks!
Dave
couple
March 7, 2025
“Great older hotel on a large well greened property with a short walk to the beach”
We enjoyed this nice older style hotel on a large green property with pool and tennis facilities. It is a short walk to the beach. The onsite restaurant was good and the staff were great. The booking.com listing incorrectly states there is no internet - there is internet in the reception and restaurant area, and since our room was above the restaurant we also had internet in our room !
William
family_with_children
December 8, 2024
Nice pool and staff were friendly. Less than 5 minutes to the beach.
Lucyna
couple
December 5, 2024
“Nice grounds, good parking, very close to the beach”
Location excellent Breakfast adéquate. We did not use facilities in the hotel as we spent a lot of time travelling around. Attractive Christmas decorations
MARIA ANGELICA
family_with_children
October 28, 2024
Lindo lugar, excelente atencion.
Garry
couple
October 23, 2024
Great staff
Garry
couple
October 23, 2024
“Average”
The staff were very friendly and the place was clean.
Jenn
couple
October 5, 2024
Location was great, very clean, beautiful well maintained gardens. Great food and staff. Excellent value for money.
Tina
couple
May 12, 2024
“Average location close to beach with great breakfast”
Good continental breakfast. Great location, if you like to be close to the beach. Cleanliness was okay. All in all good-value-for money.
Pamela
couple
February 17, 2024
“Agradable”
Lindo lugar los jardines agradable piscina exterior
Lisa
solo_traveller
November 7, 2023
“Clean, safe, relaxing.”
Very green & clean. The sauna was nice although you need to give a good hour notice for them to heat it up. The staff were friendly.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Foot bath, Fitness, Tennis court, Sauna, Fitness centre, Games room, Billiards, Table tennis, Indoor pool, Indoor pool (all year), Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment
Food & Drink
Kid meals, Special diet menus (on request), Restaurant, Bar, Breakfast options, Wine/champagne
Food & drink safety
Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Lift, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Designated smoking area, Heating
Outdoors
Outdoor pool, Outdoor pool (seasonal), Garden, Outdoor furniture
Parking
Free parking, Parking, Parking on site, Private parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Heated pool, Shallow end, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide sources, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shuttle service, Shared lounge/TV area, Daily housekeeping, Shuttle service (additional charge), Luggage storage, Meeting/banquet facilities, Ironing service, Tour desk
Family Room
This family room features a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and garden views. The unit offers 3 beds.
Double or Twin Room
Boasting a balcony with garden views, this twin/double room also offers a wardrobe and a flat-screen TV with satellite channels.
Hotel Policies
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