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Suiran, a Luxury Collection Hotel, Kyoto

Hotel

Ukyo-ku Saga-Tenryuji Susukinobaba-cho 12

hotel
hotel

Why people book this hotel

Great location
6 mentions

Stunning location and five-star service

The location is perfect with a view of the arashiyama river, staff were very wel…

Friendly staff
5 mentions

Incredible staff and location

The staff are very polite and helpful, best hotel service I've seen since I came…

Comfortable rooms
3 mentions

Although our room was not ready on time, we were provided a room to wait in the …

big rooms, nice gardens, breakfast was good

Breakfast available
2 mentions

location, private Onsen, garden, breakfast

Good value
1 mentions

it is worth of money

Overview

Situated right along the gentle streams of Katsura River and boasting a beautiful Japanese garden, Suiran, a Luxury Collection Hotel, Kyoto offers the perfect getaway for travellers seeking peace and quiet. This upscale accommodation is located just a 15-minute stroll from JR Saga Arashiyama Station and a 3-minute stroll from Tenryuji Temple, which is registered as a UNESCO world heritage site. Each room is furnished with a flat-screen TV, an electric kettle, a refrigerator and a seating area with a sofa. All rooms include a private bathroom equipped with a bath, a shower and free toiletries. Slippers and bathrobes are also available for your comfort. Guests can relax at the spa, purchase souvenirs at the gift shop, or soak in the private open-air bath with an advance reservation. Room service, 24-hour front desk and a concierge service are also available on site. A fusion of Japanese kaiseki (traditional multi-course) meal and French cuisine are served for breakfast, lunch and dinner at the on-site restaurant, Kyo Suiran. Tea and coffee can be enjoyed at Cafe Hassui, between 11:00 and 17:00. The symbolic Togetsukyo Bridge is located a 5-minute walk away, while the renowned Arashiyama Bamboo Grove can be found within a 10-minute walking distance. With a reservation, guests can take a rickshaw ride through the surrounding areas.

Traveller reviews

L

Lee

couple

June 4, 2025

10

Perfect view, perfect hot spring.

C

Cherry

couple

March 25, 2025

9

We had an amazing time !!

The landscape and the view are breathless. Couldn't find a better place.

K

KC

couple

February 22, 2025

9

Definitely a luxury stay!

Stunning location and five-star service. The staff were so welcoming and informative. Although our room was not ready on time, we were provided a room to wait in the meantime and free drinks. I can’t rate their restaurant highly enough, delicious food and impeccable service. Upon our check-out we were also provided complimentary transport to the train station.

J

Johnny

family_with_children

January 20, 2025

1

Very bad

As onsen hotel don’t provide onsen and still charge hot spring charges

M

Mawaddah

couple

May 17, 2024

8

Staff were great, location perfect a bit away from city center but you can walk to arashiyama river

The location is perfect with a view of the arashiyama river, staff were very welcoming and they treated us for our honeymoon with gifts and desserts

A

Anat

couple

May 5, 2024

8

location, private Onsen, garden, breakfast

R

Rattachai

couple

October 15, 2023

10

love it

all good

P

Paul

couple

September 25, 2023

10

A truly wonderful place

Incredible staff and location

S

Sara

family_with_children

May 9, 2023

10

My overall experience was 10/10 I would definitely come again.

The staff are very polite and helpful, best hotel service I've seen since I came to japan. The hotel is located in the best area where you have a view of the river from the cafe. You can go sightseeing in kyoto or to the bamboo forest with 10 mins on foot. You're also near a train station.

F

Fangxiao

family_with_children

April 24, 2023

8

a bit expensive

big rooms, nice gardens, breakfast was good

K

Karen Beth

extended_group

March 22, 2023

10

A luxurious stay in a beautiful hotel in breathtaking Arashiyama.

A quiet and beautiful respite from the city. The garden and river views are lovely and the free champagne at the waterfront cafe after a long day of walking was greatly appreciated. The staff were welcoming and helpful every step of the way.

K

Ka Po

family_with_children

February 8, 2023

10

elegant, comfortable and helpful friendly staff.

they are so transitional architecture and good view. hot spring is so good. everyone should tried. it is worth of money.

Facilities

Activities

Fitness centre, Spa and wellness centre, Massage, Hot spring bath, Open-air bath, Tour or class about local culture, Beauty Services, Facial treatments, Spa facilities, Full body massage, Fitness

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options, Kid meals, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Safety deposit box

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden

Parking

Parking, Parking on site, Street parking

Physical distancing

Physical distancing rules followed

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas

Services

Daily housekeeping, Concierge service, Luggage storage, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk

AKATOKITSUYU, 1 Bedroom Executive Suite, 1 King, Corner room

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room provides heating, a flat-screen TV and garden views. The unit has 1 bed.

Max 3 guests 62 1 bedroom 1 bathroom
GYOKUTO, 1 Bedroom Larger Suite, 2 Twin/Single Bed(s)

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a seating area, heating, a flat-screen TV and a patio. The unit has 2 beds.

Max 3 guests 71 1 bedroom 1 bathroom
KYOTSUKIKOTO, Larger Guest room, 2 Twin/Single Bed(s) futon

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max 6 guests 65 1 bedroom 1 bathroom
SHIROSUMIRE, Larger Guest room, 1 King, Arashiyama view

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Max 2 guests 59 1 bedroom 1 bathroom
SUIGETSU, Guest room, King or Twin/Single Bed(s), Top floor

The spacious double room provides air conditioning, a tea and coffee maker, heating, a flat-screen TV, as well as mountain views. The unit offers 2 beds.

Max 2 guests 40 1 bedroom0
SUIRAN, 1 Bedroom Presidential Suite, 1 King, Mountain view

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Max 3 guests 94 1 bedroom 1 bathroom
TOGETSU, 1 Bedroom Executive Suite, 2 Twin/Single Bed(s)

The spacious double room features air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max 3 guests 60 1 bedroom 1 bathroom
TSUKINONE, Guest room, 1 King, Arashiyama view, Mid floor

The spacious double room provides air conditioning, a tea and coffee maker, heating, a flat-screen TV, as well as mountain views. The unit offers 1 bed.

Max 2 guests 39 1 bedroom0
TSUKINONE, Guest room, 2 Twin/Single Bed(s), Arashiyama view

The spacious double room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Max 2 guests 39 1 bedroom 1 bathroom
YUZUNOHA, Guest room, 1 King, Garden view, Ground floor

The spacious double room provides air conditioning, a tea and coffee maker, heating, a flat-screen TV, as well as garden views. The unit offers 1 bed.

Max 2 guests 38 1 bedroom0
YUZUNOHA, Guest room, 2 Twin/Single Bed(s), Garden view

The spacious double room offers air conditioning, a tea and coffee maker, heating, a flat-screen TV, as well as garden views. The unit has 2 beds.

Max 2 guests 38 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests who wish to go on a rickshaw tour must notify the property at least 3 days prior to the date of arrival. Contact details can be found on the booking confirmation. A free taxi transport is available from JR Kyoto Station with an advance reservation. Guest who wish to use this service must notify the property at least 3 days prior to the date of arrival. Please be informed that your transportation to/from the hotel may be delayed depending on traffic conditions during the autumn season.An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Last updated: Apr 11, 2024, 10:49 AM

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