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The St. Regis Kuala Lumpur

Hotel

No 6, Jalan Stesen Sentral 2

hotel
hotel

Why people book this hotel

Friendly staff
12 mentions

What truly set it apart for me is the staff

The Service and facility is amazing

Comfortable rooms
6 mentions

The best thing was the bed and the scent throughout the entire hotel

The room, the facilities and the experience

Clean rooms
3 mentions

The children were offered hot chocolate on arrival and the setup was amazing fro…

Clean and refreshing

Breakfast available
3 mentions

The breakfast spread was reasonably good, tasty, and fresh, though the variety c…

Breakfast buffet provided a lot of nice and child friendly foods

Great location
2 mentions

Great location

The room are big and comfortable, location of hotel is easy to find

Pool
2 mentions

The pool and screen on it is another story at another level

Overview

Featuring the largest standard guest rooms in KL, The St. Regis Kuala Lumpur features luxurious accommodation in the convenient location of KL Sentral in Kuala Lumpur. Free WiFi, a swimming pool, sauna, and fitness centre are available at the hotel. The St. Regis Kuala Lumpur ensures every need is catered to with its floor-to-ceiling windows, while the rooms offer exceptional views of the Lake Gardens and the KL skyline. All rooms boast a large seating area and walk-in wardrobe with abundant closet and luggage space. Each room also has a vanity table with ample lighting. A study desk equipped with HDMI media hub and international plug points are available. Speciality Suites feature an in-room Massage Room, Security Room for personal security detail, his-and-hers walk-in wardrobes and bathrooms. Suites can also be converted into multi-unit accommodations for groups and families. Inspired by the Astors, all rooms are thoughtfully detailed with subtle tributes such as saddle stitching, stirrup buckles and multi-faceted crystal cabinet knobs. At The St. Regis Kuala Lumpur you will find a 24-hour front desk, meeting room facilities and concierge services.

Traveller reviews

L

Lisette

couple

May 31, 2026

8

The best scented hotel of KL, where you sleep like a princess

The reception was very werkcoming. The best thing was the bed and the scent throughout the entire hotel. That made it feel very exquisite.

F

Francis

solo_traveller

May 3, 2026

10

Excellent Stay

everything

P

Philip

family_with_children

March 1, 2026

9

great location and lots to do. Grab cabs vg value

S

Shameen

couple

February 16, 2026

5

It was ok except for the EV chargers and the shower

The shower broke down whilst we were there. It was quickly fixed but not to be expected at this hotel. The EV charger was not working whilst we were there. We had specifically asked whether EV chargers were available and the hotel answered yes but nobody forgot to check whether it was actually working!

A

AAAzz

extended_group

January 9, 2026

10

Stay was exceptional. The room, the facilities and the experience. What truly set it apart for me is the staff. Special thanks to Syazwan and to Bal for making us feel super welcomed and for always going the extra mile to ensure our comfort.

K

Krishaam

family_with_children

December 31, 2025

10

The Service and facility is amazing. Great location. Great team.

S

S Ravichanthiran

couple

December 27, 2025

8

Enjoyed the stay 😄

1. The staff were very friendly, helpful, and provided good service. The breakfast spread was reasonably good, tasty, and fresh, though the variety could have been better. 2. The daily complimentary food items, such as ginger cookies, chocolates, and nuts, were a thoughtful touch that is not commonly practised by other hotels. This reflects the hotel’s genuine effort to delight and please its guests.

F

Fan

family_with_children

December 27, 2025

9

Excellent overall experience, but breakfast service quality needs improvement.

Overall service was excellent and among the best I have experienced in Malaysia. The hotel maintains a high standard of comfort, professionalism, and hospitality throughout most of the stay.

T

Tshepo

family_with_children

December 25, 2025

10

I love St Regis it’s a proper 5 star

The service was excellent

S

Siti

family_with_children

November 27, 2025

10

Awesome stay!

Everything! Especially loved the staff for their lovely and bubbly attitude! The toilet was amazing! So warm so cosy!

J

Jinius Chua

family_with_children

September 29, 2025

9

Nice and comfortable for short family trip

The room are big and comfortable, location of hotel is easy to find. Toilet are nice. Breakfast buffet provided a lot of nice and child friendly foods.

N

Nuramalina

family_with_children

September 17, 2025

10

I like the food and the environment

N

Nadirah

family_with_children

September 7, 2025

10

Magical relax family staycation

The treatment , the kindness, the setup for birthday surprise, the room, the staff. Everything are to my liking Not to forget,the complementary latte & chocolate drinks 😍 very very exceptional experience

G

Grant

solo_traveller

August 26, 2025

10

Amazing hotel

Beautiful luxurious hotel

C

Chia Li

family_with_children

August 11, 2025

8

Pleasant stay but if only the play area is complimentary for hotel guests

The staff prepared a simple decoration in the room for my mom and son's birthday, along with 2 mini cakes which I am very grateful for. Stephanie, our butler was very attentive and friendly and she made us feel welcomed.

E

Eric

family_with_children

July 4, 2025

10

Luxurious indulgence hotel in KL

We choose this over two other 5 stars in KLCC and was not disappointed. The check in was smooth at 3 am and good room service menu at this time of the night. The staff was unobtrusive during breakfast, room service and dinner but attentive. The children were offered hot chocolate on arrival and the setup was amazing from sending the large screen tv to us in swimming pool to prompt cleaning of our room. This will be our hotel to stay in KL from now on.

H

Humaid

couple

June 18, 2025

10

very fancy stay with great services. Strongly recommended.

The property is super price worthy and highly recommended. Stayed for three days and it was extremely excellent. Went for my honeymoon and they provided cakes and balloons for free. The pool and screen on it is another story at another level. Free coffee, Tea, Ironing, and milk from the hotel served over 24H. The only one point I’d mention is the deposit, as the hotel asked for 1000 RM for the 3 days I’m staying. They said it’ll be on my account within one or two weeks anyway. Overall, very fancy stay with great services. Strongly recommended.

C

Cynthia Anak

couple

May 22, 2025

10

Respectful staffs right from the security upon our arrival, front desk, the butler Hilman Musa and waiters. We were luxu

Clean and refreshing

H

Hussain

family_with_children

March 26, 2025

10

Fabulous

None

N

Natasha

couple

March 1, 2025

9

I would recommend the hotel to everyone and would definitely go back again

The cleanliness, the quality of the furniture, pillows and space. The service was excellent.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Activities

Kids' club, Beauty Services, Body treatments, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Full body massage, Fitness, Walking tours, Happy hour, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Bicycle rental (additional charge)

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Breakfast in the room, Restaurant, Bar, Kid meals, Wine/champagne, Fruits

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), Terrace

Parking

Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Pool with view, Pool/beach towels, Pool bar

Safety & security

24-hour security, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Daily housekeeping, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Valet parking, Currency exchange, Fax/photocopying, Luggage storage

Transport

Airport pick up, Airport drop off

Guest room, 1 King, City view

This room features a seating area, walk-in wardrobe, luggage space, a vanity table, and study desk. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Max 3 guests 63 1 bedroom 1 bathroom
Guest Room, 1 King, Lake Gardens View

This room has a seating area and study desk. A separate walk-in wardrobe with its in-built luggage rack and vanity table are also provided. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Max 3 guests 63 1 bedroom 1 bathroom
Guest room, 2 Queen, City view

This room features a seating area, walk-in wardrobe, luggage space, a vanity table, and study desk. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Max 4 guests 63 1 bedroom 1 bathroom
Guest Room, 2 Queen, Lake Gardens View

This room has a seating area and study desk. A separate walk-in wardrobe with its in-built luggage rack and vanity table are also provided. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Max 4 guests 63 1 bedroom 1 bathroom
Caroline Astor Suite, Lake Gardens View

This suite has a living room furnished with a study desk, sofas, a dining table, and a minibar. The suite is complemented by the walk-in wardrobe, a built-in luggage rack, full-length mirrors, and a vanity. An en suite massage room is placed adjacent to the bathroom. This suite can be expanded into two-bedroom units with an adjoining Deluxe Room.

Max 3 guests 138 1 bedroom 1 bathroom
Executive Suite, Lake Gardens View

This room has a seating area and study desk. A separate walk-in wardrobe with its in-built luggage rack and vanity table are also provided. The private bathroom comes with a separate shower, bathtub, toilet, and a double sink vanity complete with bevelled mirrors.

Max 3 guests 71 1 bedroom 1 bathroom
John Jacob Astor Suite, Lake Gardens View

This suite offers a large living room with guest powder room and dining table for eight. It has a separate his-and-hers walk-in wardrobes, bathrooms, and an ensuite massage room, as well as discreet entrances and exits.

Max 3 guests 202 1 bedroom 1 bathroom
Presidential King Suite with Lake Gardens View

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Max 3 guests 353 1 bedroom 1 bathroom
Royal King Suite with Lake Gardens View

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Max 3 guests 353 1 bedroom 1 bathroom
St. Regis Suite, City View

This suite has a living room furnished with a study desk, sofas, a dining table, and a minibar. The suite is complemented by the walk-in wardrobe, a built-in luggage rack, full-length mirrors, and a vanity. An en suite massage room is placed adjacent to the bathroom. This suite can be expanded into two-bedroom units with an adjoining Deluxe Room.

Max 3 guests 138 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the property's valet parking and self-parking services for non-guests are subject to additional charges.
Last updated: Apr 11, 2024, 2:52 PM

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