Four Points by Sheraton Kuala Lumpur, Chinatown
No 2, Jalan Balai Polis
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Why people book this hotel
“Location and many eateries”
“The location of the hotel is excellent for food n public transports”
“Room was comfortable with good views of KL”
“The view from the room was amazing”
“There was a good spread at breakfast”
“We opted out of breakfast because there are abundant local goodies around”
“Nice breakfast (daily) and fantastic room service by a young man by the name of …”
“Friendly staff”
“The location was very good, there's a great pool and bar on level 7”
“Great location good gym and pool and nice breakfast”
“Salads presented was creative but I wasn't sure if the vegetables were clean”
“Clean amenities”
Overview
Located in the heart of Chinatown, Four Points by Sheraton Kuala Lumpur, Chinatown has a restaurant, outdoor swimming pool, a fitness centre and bar in Kuala Lumpur. This 4-star hotel has air-conditioned rooms with a private bathroom. The accommodation features a 24-hour front desk, room service and currency exchange for guests. All rooms in the hotel are fitted with a flat-screen TV and a hairdryer. Decorated with a water color sketch depicting Chinatown past, each room also features views of the the Kuala Lumpur skyline. A buffet breakfast featuring Western favorites and local delights is available each morning at Four Points by Sheraton Kuala Lumpur, Chinatown. Handcrafted cocktails can be enjoyed at the in-house bar. Islamic Arts Museum Malaysia is 2.2 km from the accommodation, while Berjaya Times Square is 2.6 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 29 km from Four Points by Sheraton Kuala Lumpur, Chinatown.
Traveller reviews
Justin
couple
June 9, 2026
“Awesome hotel with great View !”
Everything was great !
Yip
family_with_children
June 6, 2026
There was a good spread at breakfast. I didn't find any lemons which I wanted to go with my tea, Scrambled eggs could have more taste, lacks oomph. Salads presented was creative but I wasn't sure if the vegetables were clean. Room was comfortable with good views of KL.
Yip
family_with_children
June 6, 2026
There was a good spread at breakfast. I didn't find any lemons which I wanted to go with my tea, Scrambled eggs could have more taste, lacks oomph. Salads presented was creative but I wasn't sure if the vegetables were clean. Room was comfortable with good views of KL.
Naijun
family_with_children
June 2, 2026
“Overall good value for money”
Location and many eateries
Naijun
family_with_children
June 2, 2026
“Overall good value for money”
Location and many eateries
Kien
couple
June 1, 2026
“Very good location to feel the busy KL atmosphere.”
We opted out of breakfast because there are abundant local goodies around. The location of the hotel is excellent for food n public transports.
Kien
couple
June 1, 2026
“Very good location to feel the busy KL atmosphere.”
We opted out of breakfast because there are abundant local goodies around. The location of the hotel is excellent for food n public transports.
Rishi
solo_traveller
May 29, 2026
“Relaxing stay, perfect location to China Town and metro links and a perfect way to start the day with a great breakfast”
Great location right in the heart of China Town. Nice breakfast (daily) and fantastic room service by a young man by the name of Khokon. Well done an thank you Khokon for a). continuing to perform consistently high standard of work and b). just being a nice person.
Rishi
solo_traveller
May 29, 2026
“Relaxing stay, perfect location to China Town and metro links and a perfect way to start the day with a great breakfast”
Great location right in the heart of China Town. Nice breakfast (daily) and fantastic room service by a young man by the name of Khokon. Well done an thank you Khokon for a). continuing to perform consistently high standard of work and b). just being a nice person.
Caro
family_with_children
May 25, 2026
“Wonderful stay at this hotel.”
The view from the room was amazing. Great location. Friendly staff. Clean amenities. Great choice and quality of breakfast.
Caro
family_with_children
May 25, 2026
“Wonderful stay at this hotel.”
The view from the room was amazing. Great location. Friendly staff. Clean amenities. Great choice and quality of breakfast.
Deb
solo_traveller
May 18, 2026
“Great location with comforts”
The location was very good, there's a great pool and bar on level 7. Rooms were spacious and comfortable.
Emma
couple
May 13, 2026
“Great place to stay in Chinatown”
Great location good gym and pool and nice breakfast
Yiang Ming
couple
May 13, 2026
Location is great, and convenient to places around Chinatown.
Emma
couple
May 13, 2026
“Great place to stay in Chinatown”
Great location good gym and pool and nice breakfast
Yiang Ming
couple
May 13, 2026
Location is great, and convenient to places around Chinatown.
Hylkje
couple
May 12, 2026
“Very friendly staff, super comfy bed, great views and location.”
Super friendly staff. Asked for the option of an early check in or late check out and got both! Food is delicious, rooftop bar including happy hour is super nice. Swimming pool and gym are really good. The room is perfect, bed super comfortable and view is amazing.
Hylkje
couple
May 12, 2026
“Very friendly staff, super comfy bed, great views and location.”
Super friendly staff. Asked for the option of an early check in or late check out and got both! Food is delicious, rooftop bar including happy hour is super nice. Swimming pool and gym are really good. The room is perfect, bed super comfortable and view is amazing.
Jenine Louise
couple
May 5, 2026
“An oasis in Chinatown, with beautiful facilities that makes you want to stay at the hotel.”
Its location to Chinatown, the Hotel itself is beautiful and serviced well. Whilst we were there my sister had a birthday and Ms KIRA made the day unforgettable, with beautiful decorations in our room.
Jenine Louise
couple
May 5, 2026
“An oasis in Chinatown, with beautiful facilities that makes you want to stay at the hotel.”
Its location to Chinatown, the Hotel itself is beautiful and serviced well. Whilst we were there my sister had a birthday and Ms KIRA made the day unforgettable, with beautiful decorations in our room.
Facilities
Activities
Fitness centre, Bicycle rental (additional charge), Walking tours, Happy hour, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Wine/champagne, Fruits, Breakfast options, Restaurant, Bar
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Outdoor pool, Outdoor pool (all year)
Parking
Parking garage, Accessible parking, Parking on site, Private parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Concierge service, Trouser press, Daily housekeeping, Fax/photocopying, Luggage storage, Valet parking, Currency exchange, Express check-in/check-out, Laundry, Dry cleaning, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities
Deluxe King Room
Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features a tea and coffee maker, a safe deposit box, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 1 bed.
Large Premier Downtown King Room
The pool with a view is a top feature of this double room. The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a flat-screen TV, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.
Premier King Room
The pool with a view is a top feature of this double room. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The double room features a tea and coffee maker, a safe deposit box, a carpeted floor, a flat-screen TV, as well as city views. The unit has 1 bed.
Deluxe Twin Room
The pool with a view is a top feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, soundproof walls, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Large Premier Downtown Twin Room
The pool with a view is the standout feature of this twin room. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Premier Twin Room
This twin room features a pool with a view. Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, soundproof walls, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Premier Suite
This suite offers a pool with a view. The spacious suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet.
Hotel Policies
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