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The LUMA Hotel, a Member of Design Hotels

Hotel

Lot 2-5, Block A Sutera Avenue,Sembulan

hotel
hotel

Why people book this hotel

Comfortable rooms
14 mentions

The hotel is true to the pictures, and the rooms and facilities looked exactly a…

However, the atmosphere was comfortable and pleasant

Clean rooms
7 mentions

The overall cleanliness, comfort, and service were great, and we enjoyed our tim…

Room are spaces, clean and small bar counter are well prepared

Great location
5 mentions

I love the location

Nice location, above convenience shops and restaurants and cafes and quite a wal…

Friendly staff
5 mentions

The paid parking RIGHT infront of the hotel, the VERY helpful staff

Good location and excellent staff

Good value
2 mentions

Comfortable and clean rooms and good values

Hotel slightly more expensive compared to the others in the area but it was wort…

Breakfast available
2 mentions

The breakfast was disappointing and did not meet the standard expected from your…

Only improvement needed is the breakfast

Overview

Set in Kota Kinabalu and with Filipino Market Sabah reachable within 2.3 km, The LUMA Hotel, a Member of Design Hotels offers concierge services, non-smoking rooms, a fitness centre, free WiFi and a restaurant. This 4-star hotel offers a 24-hour front desk and luggage storage space. Private parking is available on site. The units in the hotel are equipped with a flat-screen TV. Breakfast is available every morning, and includes buffet, continental and Asian options. Sabah State Museum & Heritage Village is 1.8 km from The LUMA Hotel, a Member of Design Hotels, while North Borneo Railway is 3.5 km away. The nearest airport is Kota Kinabalu International Airport, 2 km from the accommodation.

Traveller reviews

N

Nur Farah Shafiqah

couple

June 12, 2026

9

With some attention to the ventilation system, the experience would have been even better.

We had a pleasant stay at The Luma Hotel. The hotel is true to the pictures, and the rooms and facilities looked exactly as advertised. The overall cleanliness, comfort, and service were great, and we enjoyed our time here.

N

Noor Hamisar Liza

couple

June 8, 2026

10

The breakfast was disappointing and did not meet the standard expected from your hotel. However, the atmosphere was comfortable and pleasant.

N

NuriyWafiqah

couple

June 5, 2026

10

Officially my go-to hotel! Everytime I come to KK, its the hotel I always book for a few years now!

I love the location! The paid parking RIGHT infront of the hotel, the VERY helpful staff! The aesthetic of the room! The STRONG shower pressure and amenities provided

S

Sam

solo_traveller

June 4, 2026

8

Incredibly aesthetic, but can tick more boxes to be perfect.

Super aesthetic space. Perfect for those who likes the out-of-the-usual hotel rooms and spaces. Perfectly and generously designed (except for the lifts lol). Nice location, above convenience shops and restaurants and cafes and quite a walkable distance to KK Times Square and Imago Mall.

M

Mohd Jeffery Lee

family_with_children

June 3, 2026

6

Smell good Walking distance to Imago Mall

D

Daphne

solo_traveller

June 3, 2026

10

Room are spaces, clean and small bar counter are well prepared.

M

MIRZA MURSYIDAH

solo_traveller

May 31, 2026

10

I love the scent used throughout this hotel. I t smells so pleasant and comforting. The room was very clean and tidy, which made my stay even more enjoyable. I also love the hotel's color combination; it creates a warm and elegant atmosphere. The lobby is beautiful and well-designed. Overall, I had a wonderful experience and would definitely recommend this hotel to others.

C

Chye Hou

solo_traveller

May 30, 2026

8

No AC in lift area

L

Lavanya

solo_traveller

May 21, 2026

10

AMAZINGGGGG

LOVED IT

L

Ludovica

solo_traveller

May 19, 2026

10

Everything is perfect, from the room to the public facilities

M

Monojit

solo_traveller

May 18, 2026

10

Good location and excellent staff. Comfortable and clean rooms and good values. We would recommend this place

H

Hazel

family_with_children

May 13, 2026

9

Will come back

Clean and comfortable

K

Kong Hui

couple

May 12, 2026

9

Wonderful design.

L

Lisa

couple

May 10, 2026

10

A great few days spent at a luxury hotel. Excellent value for money.

Loved it all, very large well equipped room, bath and shower was an added bonus. All staff friendly and helpful.

R

Rana

couple

May 1, 2026

10

Everything was amazing. Only improvement needed is the breakfast. Not very good at all.

M

Michael

couple

April 27, 2026

8

Well located modern hotel with excellent staff. Highly recommend

Modern design but very comfortable

N

Nabilah

family_with_children

April 26, 2026

9

LUMA Hotel - Beautiful and Convenient

Direct parking in front of the hotel. Location wise nearby to a few malls all within 15 min drive. Room was really spacious. The bathroom fittings were all beautiful and of quality. Very clean hotel and beds were also very comfortable. Hotel slightly more expensive compared to the others in the area but it was worth the comfort we had.

A

Astrid

solo_traveller

April 25, 2026

9

Our upgraded room was great, spacious and with a very good bed. The restaurant is very good and has the most extensive and amazing winelist we've seen in a long time.

W

Wahidah

family_with_children

April 24, 2026

10

Honestly, such a good stay for us and the kids—we’re already looking forward to coming back.

I really liked how thoughtful everything felt — the space was clean, cozy, and not too overwhelming, which made it so easy to just settle in with the kids. The design is simple but aesthetic, very calming after a long day out.

P

Physioradley

solo_traveller

April 20, 2026

7

Great location for easy access airport, Sutera Marina and imago shopping centre

Wonderful deco design. Very comfortable bed. Absolutely love the bath and shower! Jojo restaurant staff were so welcoming and friendly.

Facilities

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid meals, Restaurant, Coffee house on site, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered

General

Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, Family rooms, Non-smoking rooms, Lift, Safety deposit box

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Parking on site, Private parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Self check-in

Passport/ID information collected online before you arrive

Services

Daily housekeeping, Concierge service, Trouser press, Express check-in/check-out, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, 24-hour front desk

Emerald Room - Deluxe Double

This double room offers a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 3 guests 37 1 bedroom0
Fern Room - Standard Double

This double room provides a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 23 1 bedroom0
Grass Room - Superior Double

This double room provides a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 29 1 bedroom0
Palm Room - Executive Double

This double room provides a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 3 guests 34 1 bedroom0
Emerald Room - Deluxe Twin

This twin room provides a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 3 guests 37 1 bedroom0
Fern Room - Standard Twin Room

This twin room offers a flat-screen TV. The unit offers 1 bed.

Max 2 guests 23 1 bedroom0
Grass Room - Superior Twin

This twin room provides a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 29 1 bedroom0
Palm Room - Executive Twin

This twin room offers a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 3 guests 34 1 bedroom0
Eden Room - Junior Suite

This quadruple room offers a flat-screen TV with satellite channels. The unit has 2 beds.

Max 5 guests 40 1 bedroom 1 bathroom
Green Room - Suite Room

This suite provides a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 5 guests 47 1 bedroom 1 bathroom
Family Extraordinary Suite

This studio features a flat-screen TV with satellite channels. The unit has 2 beds.

Max 5 guests 51 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Last updated: Apr 11, 2024, 2:39 PM

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