The LUMA Hotel, a Member of Design Hotels
Lot 2-5, Block A Sutera Avenue,Sembulan
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Why people book this hotel
“The hotel is true to the pictures, and the rooms and facilities looked exactly a…”
“However, the atmosphere was comfortable and pleasant”
“The overall cleanliness, comfort, and service were great, and we enjoyed our tim…”
“Room are spaces, clean and small bar counter are well prepared”
“I love the location”
“Nice location, above convenience shops and restaurants and cafes and quite a wal…”
“The paid parking RIGHT infront of the hotel, the VERY helpful staff”
“Good location and excellent staff”
“Comfortable and clean rooms and good values”
“Hotel slightly more expensive compared to the others in the area but it was wort…”
“The breakfast was disappointing and did not meet the standard expected from your…”
“Only improvement needed is the breakfast”
Overview
Set in Kota Kinabalu and with Filipino Market Sabah reachable within 2.3 km, The LUMA Hotel, a Member of Design Hotels offers concierge services, non-smoking rooms, a fitness centre, free WiFi and a restaurant. This 4-star hotel offers a 24-hour front desk and luggage storage space. Private parking is available on site. The units in the hotel are equipped with a flat-screen TV. Breakfast is available every morning, and includes buffet, continental and Asian options. Sabah State Museum & Heritage Village is 1.8 km from The LUMA Hotel, a Member of Design Hotels, while North Borneo Railway is 3.5 km away. The nearest airport is Kota Kinabalu International Airport, 2 km from the accommodation.
Traveller reviews
Nur Farah Shafiqah
couple
June 12, 2026
“With some attention to the ventilation system, the experience would have been even better.”
We had a pleasant stay at The Luma Hotel. The hotel is true to the pictures, and the rooms and facilities looked exactly as advertised. The overall cleanliness, comfort, and service were great, and we enjoyed our time here.
Noor Hamisar Liza
couple
June 8, 2026
The breakfast was disappointing and did not meet the standard expected from your hotel. However, the atmosphere was comfortable and pleasant.
NuriyWafiqah
couple
June 5, 2026
“Officially my go-to hotel! Everytime I come to KK, its the hotel I always book for a few years now!”
I love the location! The paid parking RIGHT infront of the hotel, the VERY helpful staff! The aesthetic of the room! The STRONG shower pressure and amenities provided
Sam
solo_traveller
June 4, 2026
“Incredibly aesthetic, but can tick more boxes to be perfect.”
Super aesthetic space. Perfect for those who likes the out-of-the-usual hotel rooms and spaces. Perfectly and generously designed (except for the lifts lol). Nice location, above convenience shops and restaurants and cafes and quite a walkable distance to KK Times Square and Imago Mall.
Mohd Jeffery Lee
family_with_children
June 3, 2026
Smell good Walking distance to Imago Mall
Daphne
solo_traveller
June 3, 2026
Room are spaces, clean and small bar counter are well prepared.
MIRZA MURSYIDAH
solo_traveller
May 31, 2026
I love the scent used throughout this hotel. I t smells so pleasant and comforting. The room was very clean and tidy, which made my stay even more enjoyable. I also love the hotel's color combination; it creates a warm and elegant atmosphere. The lobby is beautiful and well-designed. Overall, I had a wonderful experience and would definitely recommend this hotel to others.
Chye Hou
solo_traveller
May 30, 2026
No AC in lift area
Lavanya
solo_traveller
May 21, 2026
“AMAZINGGGGG”
LOVED IT
Ludovica
solo_traveller
May 19, 2026
Everything is perfect, from the room to the public facilities
Monojit
solo_traveller
May 18, 2026
Good location and excellent staff. Comfortable and clean rooms and good values. We would recommend this place
Hazel
family_with_children
May 13, 2026
“Will come back”
Clean and comfortable
Kong Hui
couple
May 12, 2026
Wonderful design.
Lisa
couple
May 10, 2026
“A great few days spent at a luxury hotel. Excellent value for money.”
Loved it all, very large well equipped room, bath and shower was an added bonus. All staff friendly and helpful.
Rana
couple
May 1, 2026
Everything was amazing. Only improvement needed is the breakfast. Not very good at all.
Michael
couple
April 27, 2026
“Well located modern hotel with excellent staff. Highly recommend”
Modern design but very comfortable
Nabilah
family_with_children
April 26, 2026
“LUMA Hotel - Beautiful and Convenient”
Direct parking in front of the hotel. Location wise nearby to a few malls all within 15 min drive. Room was really spacious. The bathroom fittings were all beautiful and of quality. Very clean hotel and beds were also very comfortable. Hotel slightly more expensive compared to the others in the area but it was worth the comfort we had.
Astrid
solo_traveller
April 25, 2026
Our upgraded room was great, spacious and with a very good bed. The restaurant is very good and has the most extensive and amazing winelist we've seen in a long time.
Wahidah
family_with_children
April 24, 2026
“Honestly, such a good stay for us and the kids—we’re already looking forward to coming back.”
I really liked how thoughtful everything felt — the space was clean, cozy, and not too overwhelming, which made it so easy to just settle in with the kids. The design is simple but aesthetic, very calming after a long day out.
Physioradley
solo_traveller
April 20, 2026
“Great location for easy access airport, Sutera Marina and imago shopping centre”
Wonderful deco design. Very comfortable bed. Absolutely love the bath and shower! Jojo restaurant staff were so welcoming and friendly.
Facilities
Activities
Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Restaurant, Coffee house on site, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered
General
Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, Family rooms, Non-smoking rooms, Lift, Safety deposit box
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Parking on site, Private parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Self check-in
Passport/ID information collected online before you arrive
Services
Daily housekeeping, Concierge service, Trouser press, Express check-in/check-out, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, 24-hour front desk
Emerald Room - Deluxe Double
This double room offers a flat-screen TV with satellite channels. The unit offers 1 bed.
Fern Room - Standard Double
This double room provides a flat-screen TV with satellite channels. The unit offers 1 bed.
Grass Room - Superior Double
This double room provides a flat-screen TV with satellite channels. The unit offers 1 bed.
Palm Room - Executive Double
This double room provides a flat-screen TV with satellite channels. The unit offers 1 bed.
Emerald Room - Deluxe Twin
This twin room provides a flat-screen TV with satellite channels. The unit offers 1 bed.
Fern Room - Standard Twin Room
This twin room offers a flat-screen TV. The unit offers 1 bed.
Grass Room - Superior Twin
This twin room provides a flat-screen TV with satellite channels. The unit offers 1 bed.
Palm Room - Executive Twin
This twin room offers a flat-screen TV with satellite channels. The unit offers 2 beds.
Eden Room - Junior Suite
This quadruple room offers a flat-screen TV with satellite channels. The unit has 2 beds.
Green Room - Suite Room
This suite provides a flat-screen TV with satellite channels. The unit offers 2 beds.
Family Extraordinary Suite
This studio features a flat-screen TV with satellite channels. The unit has 2 beds.
Hotel Policies
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