The pool is very nice , the guy whit sisha was amazing ,the food is acceptable ,

Surprised when a hotel claiming to be a 5-star cannot have shampoos and conditioners. We stayed for 2 weeks and we’re not provided with any single bottle of shampoo within those 2 weeks.

“If you are looking for a good value family break - then this fits the bill. Just dont expect 5 star luxury.”

We had a nice family break for 10 days. We all enjoyed it - but for the sake of setting expectations - here are some things I wish I had known when I booked. 1) It’s not a 5 star resort. It’s more like 3 stars in terms of facilities, branded alcohol, and general service. But it does provide very good value for money. 2) The staff dont speak much english. This caused some frustration and rudeness with the folks on reception when we checked in. My wife was in tears, and I had to insist on an apology. 3) Skip the a la carte meals. The standard restaurant food is delicious and plentiful - but on the two occasions we tried a la carte it was baffelingly bad. To the point where we and the tables around us were in hysterical laughter. 5) Its a stretch to say there are 5 pools. There are really 2 swimming pools that adults can use in the summer. The smaller pool away from the hotel is perfect for relaxing away from the noise and bustle of the main pool. 6) The Wifi is terrible. It’s 2023 and good wifi should be a given.

Everything in this hotel is great - great food, good location, clean beach ⛱️

Beautiful food with lots of variety...Excellent hospitality.... Amazingly helpful staff.... Tuna, The guest relation manager was a wonderful gentleman helping us patiently through all we needed over there with morale and dignity. Gulnaz, Janar and the rest of the staff were always helping us with their beautiful smile... Thanks to all the team who made our stay unforgettable.... Negar & Family

“Autumn break”

This was our second time in the hotel at the same time - last week in October, just before the hotel closes for winter. We liked that there were just few people. We didn’t need to wear a mask at the hotel. To be fair, all spaces were large and well ventilated if not outside. The staff are very friendly and super nice with children. The room was well cleaned every day. The sea was lovely to swim in and a little bit warmer than the swimming pools. We were always the only ones at the playground (as I said it is end of the season and just a few guests were at the hotel). Our 3 and half years old loved the baby discos.