Bertam Resort,Penang
Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6
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Why people book this hotel
“Room is great”
“Swimmimg pool Bedroom Lobby”
“Friendly and helpful staff, nice and very helpful guard”
“Nice environment, friendly staff, beautiful decorations”
“Very comfortable and clean resort”
“The cleanliness of the room and the staff are helpful and courteous”
“Big swimming pool, kids room, kids games, laundry, very delicious breakfast”
“The breakfast”
“Wan restaurant, big gym, easy check in/out, beside waterpark, many amenities nea…”
Overview
Set in Kepala Batas, 21 km from Sunway Carnival Mall, Bertam Resort, Penang offers accommodation with a fitness centre, free private parking, a garden and a shared lounge. Offering a restaurant, the property also has a terrace, as well as an indoor pool and a sauna. The accommodation features a kids' club, room service and organising tours for guests. At the resort, the rooms come with a desk. Complete with a private bathroom fitted with free toiletries, all guest rooms at Bertam Resort, Penang have a TV and air conditioning, and selected rooms also feature a balcony. Breakfast is available every morning, and includes buffet, continental and American options. The accommodation offers a children's playground. You can play billiards at this 5-star resort, and the area is popular for cycling. Guests can make use of the business centre or relax in the bar. Staff at the 24-hour front desk speak Arabic, Mandarin, German and English. Penang Bridge is 30 km from Bertam Resort, Penang, while Queensbay Mall is 38 km from the property. The nearest airport is Penang International Airport, 41 km from the resort.
Traveller reviews
Dayah
couple
June 22, 2026
“The best resort 👍🏻♥️”
Very comfortable and clean resort. Friendly and helpful staff, nice and very helpful guard. Big swimming pool, kids room, kids games, laundry, very delicious breakfast. Worth it..big room, comfortable pillows. beautiful lobby fragrant elevator My son really likes the water park. My family and I had a great time.🥰👍🏻👍🏻
MD RIZMAN
family_with_children
June 22, 2026
“ok lah untuk berehat sekejap.”
Kolam luas.
Farehana
couple
June 22, 2026
Very well decorated / tasteful
Nurihani
solo_traveller
June 19, 2026
The cleanliness of the room and the staff are helpful and courteous. The room also smell fresh.
Muhd
family_with_children
June 18, 2026
“Worth the money”
Nice environment, friendly staff, beautiful decorations
Nani Rahayu
solo_traveller
June 17, 2026
All are good. Keep it up with excellent service.
Muhammad Hafizul
solo_traveller
June 17, 2026
The building structure and decoration.
Anisah
family_with_children
June 17, 2026
The breakfast
Fitri
family_with_children
June 17, 2026
breakfast sedap dan banyak pilihan makanan
Hamidah Nor
couple
June 16, 2026
The check in process smooth. The lobby provide lots of seat and easy to hop on cause able to see car is coming. Room is great. Has bath tub and we love it
Md Shah
couple
June 15, 2026
The food could more variety due to culture in Malaysia and please less the suger.....
Idzman
family_with_children
June 15, 2026
Chef Wan restaurant dont have aircond
Muhammad
solo_traveller
June 13, 2026
Overall everything was good
Yusri
couple
June 10, 2026
“Bertam Resort got class”
The architecture and the class of its own
YUSRYZ
solo_traveller
June 7, 2026
Swimmimg pool Bedroom Lobby
Ismail Reza
family_with_children
June 7, 2026
“World Class. Masterstroke Resort. Will Come Again. Umm... Mantap, Padu dan Enjoyed the Stay”
Big pool, big spread bfast, kids entertainment, great architecture, big room, clean environment, ample parking, de.Wan restaurant, big gym, easy check in/out, beside waterpark, many amenities nearby, the best!
Hana
couple
June 6, 2026
“nice memory”
beautiful place to stay
FARID
family_with_children
June 5, 2026
“Nice and beautiful”
Comfort for family
Shiela
solo_traveller
June 5, 2026
Hotel yg sgt cantik will be repeat again...♥️
TENGKU NADIATUL
family_with_children
June 5, 2026
“Perfect”
Everything
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Kids' club, Water park, Open-air bath, Public Bath, Indoor pool, Indoor pool (all year), Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Children's playground, Billiards, Karaoke, Hot tub/Jacuzzi, Games room, Cycling, Beauty Services, Facial treatments, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Cooking class, Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Wine/champagne, Coffee house on site
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Allergy-free room, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Safety deposit box
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Water slide, Infinity pool, Pool/beach towels, Pool bar
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Daily housekeeping, Fax/photocopying, Luggage storage, Trouser press, Lockers, Shared lounge/TV area, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Ironing service, Express check-in/check-out, Tour desk, Packed lunches, Barber/beauty shop, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Public transport tickets
Loft Suite
This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 4 beds.
Loft Suite - Splash & Chill Promotion
This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. This apartment features air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit offers 4 beds.
Loft Suite - Stay & Fly Package Inclusive Hot Air Balloon
This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 4 beds.
Royal Suite
Boasting 3 bedrooms, this spacious apartment has 4 bathrooms with a bath, a seating area and terrace where you can relax. The air-conditioned apartment features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 4 beds.
Royal Suite - Splash & Chill Promotion
Featuring 3 bedrooms, this spacious apartment offers 4 bathrooms with a shower, a seating area and terrace where you can relax. This apartment features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 4 beds.
Royal Suite - Stay & Fly Package Inclusive Hot Air Balloon
Featuring 3 bedrooms, this spacious apartment offers 4 bathrooms with a bath, a seating area and terrace where you can relax. The air-conditioned apartment provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 4 beds.
Deluxe King Room
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Deluxe King Room - Splash & Chill Promotion
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Deluxe King Room - Stay & Fly Package Inclusive Hot Air Balloon
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Deluxe King Room - Stay & Fly Room Only with complimentary Hot Air Balloon
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Deluxe King Room with Balcony
The spacious double room offers air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe King with Balcony - Splash & Chill Promotion
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe King with Balcony - Stay & Fly Package Inclusive Hot Air Balloon
The spacious double room features air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.
Family Quadruple
The spacious double room features air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.
Family Quadruple - Splash & Chill Promotion
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
Family Quadruple - Stay & Fly Package Inclusive Hot Air Balloon
The spacious double room offers air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Superior King Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Superior King Room - Splash & Chill Promotion
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Superior King Room - Stay & Fly Package Inclusive Hot Air Balloon
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Superior King Room - Stay & Fly Room Only with complimentary Hot Air Balloon
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Deluxe Twin Room
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Deluxe Twin Room - Splash & Chill Promotion
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Deluxe Twin Room - Stay & Fly Package Inclusive Hot Air Balloon
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Deluxe Twin room - Stay & Fly Room Only with complimentary Hot Air Balloon
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Superior Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Superior Twin Room - Splash & Chill Promotion
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Superior Twin Room - Stay & Fly Package Inclusive Hot Air Balloon
Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Superior Twin Room - Stay & Fly Room Only with complimentary Hot Air Balloon
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Club Suite
This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Club Suite - Splash & Chill Promotion
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Club Suite - Stay & Fly Package Inclusive Hot Air Balloon
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Deluxe Premier
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Deluxe Premier - Splash & Chill Promotion
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Deluxe Premier - Stay & Fly Package Inclusive Hot Air Balloon
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Executive Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Executive Suite - Splash & Chill Promotion
This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
Executive Suite - Stay & Fly Package Inclusive Hot Air Balloon
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Iris Pool Suite
This suite's special feature is the private pool. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Iris Pool Suite - Splash & Chill Promotion
Guests will have a special experience as the suite provides a private pool. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Iris Pool Suite - Stay & Fly Package Inclusive Hot Air Balloon
Guests will have a special experience as this suite offers a private pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Violet Pool Suite
This suite's special feature is the private pool. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Violet Pool Suite - Splash & Chill Promotion
This suite provides a private pool. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Violet Pool Suite - Stay & Fly Package Inclusive Hot Air Balloon
The private pool is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
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