Best Western Plus Kelowna Hotel & Suites
2402 Highway 97 North
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The room was ok, but starting to show its age”
“Nice big room”
“There was one elevator,lots of stairs, long hallways,refrigerators humming at en…”
“The breakfast was amazing however I asked to be close to the front desk and I wa…”
“Breakfast was great, good location”
“Location”
“Super pet friendly, staff was so helpful and go out of their way to make your st…”
“Clean, spacious rooms, free hot breakfast, really amazing staff”
“The breakfast set was nice Loved the outdoor hottub Room was clean and organis…”
Overview
Located in British Columbia, this hotel is a 10-minute drive from Kelowna International Airport. This hotel features an on-site restaurant, a full-service spa, indoor heated mineral pool, a gym and free Wi-Fi. Guest rooms at the Kelowna Best Western include a 40-inch flat-screen TV and an iPod docking station. Select rooms include a small refrigerator. The restaurant is serving Dinner only from 17:00 - 21:00. The Pub is open for Lunch and Dinner from 11:00 to late, daily. The Hotel provides a complimentary hot breakfast buffet in the Atrium from 06:30 - 10:00. The Kelowna Best Western Hotel and Suites provides 2 outdoor hot tubs. Guests can get a massage or use the full-service conference centre. Okanagan College is a 10-minute drive from the Best Western Kelowna. The hotel is minutes from Okanagan Highway and a 5-minute drive from downtown Kelowna.
Traveller reviews
Zain
solo_traveller
May 29, 2026
Whole building is puzzle beds very small size
Carmen
solo_traveller
May 6, 2026
Breakfast was great, good location
Ashkan
solo_traveller
May 4, 2026
Location
Alain
family_with_children
April 2, 2026
Clean, spacious rooms, free hot breakfast, really amazing staff
Gae
couple
February 23, 2026
“Overall our stay was average.”
The room was ok, but starting to show its age.
Nusky Ahamed
solo_traveller
February 12, 2026
Location
Ingrid and Dave
couple
February 10, 2026
Nice big room
Danny
extended_group
February 5, 2026
“Very nice”
Everything was very good
Theresa
couple
January 19, 2026
“Very pleasant stay at Best Western Plus Kelowna”
Super pet friendly, staff was so helpful and go out of their way to make your stay pleasant. Second time staying here and it feels like home away from home.
Cindy
couple
January 19, 2026
“Convenient location and quiet but everything else was poor”
There was one elevator,lots of stairs, long hallways,refrigerators humming at end of life noise,broken light fixtures,dim lightbulbs,disgusting breakfast choices Not a good place for seniors struggling with luggage and stairs It was quiet looking into courtyard
Arlene Catherine
family_with_children
January 19, 2026
“Room was clean & very comfortable food was excellent staff were helpful in every way”
Everything
charles
solo_traveller
January 13, 2026
n/a
Eileen
couple
October 20, 2025
“Pleasurable experience”
Good but would have liked bacon to be on menu every morning.
Megan
family_with_children
October 13, 2025
It was my and my husband 20 yesr wedding anniversary, and we had booked a lovely king room with a jeta tube. When we arrived, they told us that room was not available and they had put us in a nother room. We went and looked at it to find out it was not in the tower with views of the city but a ground level room with a view of the pool. Where there were many kids' rooms and screaming. Not only that, the room was tiny with only a double bed. My husband and I looked at each other and said no, we were not staying here. Went back to the front desk to ask for a better room, and they said that was all they. So we asked them to refund our money and we would not be staying there. Very, very un happy. Will never stay at the best western again.
Guest
couple
October 10, 2025
“Very pleasant stay at Best Western Plus Kelowna”
Super pet friendly, staff was so helpful and go out of their way to make your stay pleasant. Second time staying here and it feels like home away from home.
Guest
couple
October 8, 2025
“Convenient location and quiet but everything else was poor”
There was one elevator,lots of stairs, long hallways,refrigerators humming at end of life noise,broken light fixtures,dim lightbulbs,disgusting breakfast choices Not a good place for seniors struggling with luggage and stairs It was quiet looking into courtyard
Abdul
family_with_children
September 26, 2025
The breakfast set was nice Loved the outdoor hottub Room was clean and organised
Deb
family_with_children
September 18, 2025
The breakfast was amazing however I asked to be close to the front desk and I was placed in a room absolutely farthest away as possible
Leah
family_with_children
September 17, 2025
“Dirty musty room, poor breakfast, terrible experience.”
Location.
Janusz
couple
September 12, 2025
“Even with minor matters mentioned above, it was good.”
Nice size room thought somewhat dated. Breakfast was very good. Liked the fact that the Pub was attached.
Facilities
Activities
Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Lift, Heating
Internet
Internet services
Outdoors
Garden, Terrace, BBQ facilities, Picnic area
Parking
Parking on site, Accessible parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Heated pool, Salt-water pool, Pool/beach towels, Sun loungers or beach chairs
Safety & security
Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available
Services
Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Express check-in/check-out, ATM/cash machine on site, Vending machine (drinks), Vending machine (snacks)
King Room with Balcony - Non-Smoking
The spa bath is a top feature of this double room. The double room features air conditioning and a balcony. The unit has 1 bed.
Queen Room with Balcony - Non-Smoking
Located in the tower, this air conditioned room features a balcony, coffee machine and mini refrigerator.
Queen Room with Bath Tub - Disability Access/Non-Smoking
The double room features air conditioning. The unit has 1 bed.
Deluxe Queen Room - Non-Smoking
This air-conditioned room features a microwave and refrigerator.
Executive King Room - Non-Smoking
The spacious room is located in the tower on a higher floor. It features air conditioning, a balcony, mini refrigerator, and microwave.
King Room with Sofa Bed - Non-Smoking
This air-conditioned room features a balcony with a courtyard view, refrigerator, and coffee machine.
Queen Room with Two Queen Beds - Courtyard View
This air-conditioned room features either a balcony or a patio with courtyard view, a mini refrigerator and microwave.
Queen Room with Two Queen Beds - Non-Smoking
This air-conditioned room features a microwave and mini refrigerator.
Queen Room with Two Queen Beds with Balcony
The quadruple room provides air conditioning and a balcony. The unit offers 2 beds.
Queen Room with Two Queen Beds with Patio
Located on ground floor with patio access to the courtyard, this room is the only pet-friendly room type available at the property.
Family Suite - Non-Smoking
The air conditioned suite has 2 separate bedrooms and features a full kitchen.
King Suite with Sofa Bed - Non-Smoking
The suite's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features air conditioning. The unit has 2 beds.
Queen Suite - Non-Smoking
This air conditioned suite features a separate bedroom with 2 queen beds, coffee machine, and mini refrigerator.
Queen Suite with Balcony - Non-Smoking
This air-conditioned suite features a balcony with courtyard view, coffee machine and mini refrigerator.
Hotel Policies
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