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Randholee Resort & Spa

Hotel

Heerassagala Road, Bowalawatta Road

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hotel
hotel

Why people book this hotel

Comfortable rooms
7 mentions

The bedrooms are beautifully styled and we had a lovely view of the mountains

Pool and bed comfortable

Great location
5 mentions

The central location adds convenience

Location

Friendly staff
4 mentions

we were warmly welcomed by the staff

The staff's genuine friendliness and willingness to go the extra mile made me fe…

Breakfast available
3 mentions

Breakfast was good with enough options and delicious

The on-site restaurant served up delicious meals, and the breakfast buffet was a…

Clean rooms
2 mentions

From the warm welcome at check-in to the thoughtful details in the impeccably cl…

The room exceeded my expectations in terms of cleanliness, comfort, and amenitie…

Pool
2 mentions

We loved the pool table and gym facilities

Overview

Presenting beautiful views of Alagalla Mountains, Randholee Resort & Spa has an infinity pool, free Wi-Fi in public area and Ayurvedic massage. It enjoys a quiet location in Dumbara Valley, at the foot of Heeressagala Mountain. Featuring traditional Kandyan decor, rooms are fitted with both air conditioning and a ceiling fan. Each is equipped with a satellite TV and DVD player. A minibar, tea/coffee making facilities and personal safe are also provided. Randholee Resort & Spa is about 3.5 km from Kandy Railway Station and 20 minutes' drive from Kandy City Centre. Local attractions like Sri Dalada Maligawa Temple and Kandy Museum are within 4 km from the resort. Guests can exercise at the fitness centre, go mountain hiking or rent a car to explore the area. Darts and caroms are among the recreational facilities available. An airport shuttle service is available at a fee. The resort's restaurant serves authentic local food and Western dishes, with theme nights and live music. Intimate private dining by the pool or in the forest can be arranged. Wine and cocktails can be enjoyed at the hotel's bar.

Traveller reviews

D

Dilip Kumara

couple

March 17, 2024

2

Only the chef did his work properly. We are not happy with the rest.

C

Chathumi

family_with_children

January 29, 2024

10

It was excellent. Kids enjoyed it alot

Breakfast was good with enough options and delicious

N

Nico

couple

January 24, 2024

5

Nothing around, not hotel cars, tuktuk, almost missed the train

J

John

couple

January 20, 2024

3

Mediocre

The view

T

Taslima

couple

January 10, 2024

9

Lovely hotel and facilities

The bedrooms are beautifully styled and we had a lovely view of the mountains. The rooms and bathrooms are also spacious. We loved the pool table and gym facilities. Lunch and dinner were great.. depending on what you order. My grilled chicken was top notch.

D

Damith

family_with_children

January 9, 2024

7

Pool and bed comfortable

S

Shehan

extended_group

January 8, 2024

10

Absolutely the best! is a tranquil haven in the city. From the warm welcome to the comfortable rooms and exquisite dining, every detail is perfection. The central location adds convenience. An unforgettable sta can't wait to return for more of the best

A

Ashen

couple

January 7, 2024

7

Good

Good

P

Perera

couple

January 5, 2024

8

It has such a nice view with, a comfy bed room and super delicious foods.

R

Rohan

couple

December 28, 2023

2

Not recommended

When you Google to locate the hotel and it directs us to use Dangolla Road. It was a terrible and horrible road and you cannot find out a sign board to find the correct road. Before I reached the hotel my 1st impression was negative and also made a complain to the management but they didn't bother even. So my recommendation is this is not a suitable place to stay for a visitor and not recommended.

A

Abdul Aziz

couple

December 22, 2023

6

Location

R

Roshini

family_with_children

December 17, 2023

10

I love the environment of this hotel and this is good place to relax.

I really like the view and room facilities

H

Harshani

couple

December 14, 2023

8

Had a wonderful time.

N

Nilushika

couple

December 14, 2023

10

I hope to be back for a visit again in the future

we were warmly welcomed by the staff. Great location, beautiful surrounding atmosphere, Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was excellent .

M

malsha

couple

December 13, 2023

10

Excellent

My stay was an absolute delight! From the warm welcome at check-in to the thoughtful details in the impeccably clean and cozy room, the experience was beyond expectations. The staff's genuine friendliness and willingness to go the extra mile made me feel right at home. The on-site restaurant served up delicious meals, and the breakfast buffet was a highlight. Located conveniently close to Getabe Tempal the hotel made exploring the area a breeze. If you're looking for a place that combines genuine hospitality with comfort and fantastic service, Hotel Randholee is the perfect choice. I can't wait for my next visit ⭐️👌

S

samith

couple

December 11, 2023

10

Perfect

A Stellar Stay at Randholee Resort & Spa I recently had the pleasure of staying at [Hotel Name], and my experience was nothing short of exceptional. From the moment I stepped into the lobby, I was greeted with warm hospitality and a welcoming atmosphere. The staff at Randholee went above and beyond to ensure my comfort throughout my stay. They were not only professional but also genuinely friendly, always ready to assist with a smile. The check-in process was swift, and any inquiries I had were handled promptly. The room exceeded my expectations in terms of cleanliness, comfort, and amenities. The attention to detail was evident, from the well-made bed to the immaculate bathroom. The room's design was both modern and cozy, creating a perfect retreat after a day of exploration. One of the highlights of my stay was the hotel's dining options. The on-site restaurant offered a diverse menu with delectable dishes, and the breakfast buffet was a delight with a variety of fresh and delicious choices. The location of Randholee Resort & Spa is also worth noting. Conveniently situated [mention any nearby attractions or landmarks], it provided easy access to the city's main attractions. Overall, my stay was a delightful experience, and I highly recommend it to fellow travelers. The combination of excellent service, comfortable accommodations, and a prime location make it a standout choice for anyone looking for a memorable and enjoyable hotel experience. I look forward to returning on my next visit to bets hotel in kandy :)

T

Tharaka Sanjana

couple

December 11, 2023

10

Simply an amazing stay!

Location was awesome and the food is also great!

A

Amith

couple

December 10, 2023

10

Excellent Stay

Best hotel in Kandy, best food best service and friendly staff....

I

Ishara

couple

December 10, 2023

10

Good staffs with facilities and well enjoyed our day. Thanks randholee.

Everything, they well treated for us

V

Vasantha

solo_traveller

December 9, 2023

5

View is amazing

Facilities

Accessibility

Wheelchair accessible

Activities

Badminton equipment, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Personal trainer, Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Billiards, Darts, Hot tub/Jacuzzi, Hiking, Squash, Walking tours, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area, Kids' outdoor play equipment

Food & Drink

Kid meals, Snack bar, Special diet menus (on request), Coffee house on site, Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Facilities for disabled guests, Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Minimarket on site

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool, BBQ facilities, Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture, Picnic area

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun umbrellas, Pool with view, Pool/beach towels, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Shuttle service, Daily housekeeping, Shuttle service (additional charge), Trouser press, Lockers, Currency exchange, Luggage storage, Packed lunches, Car hire, Fax/photocopying, Ironing service, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Deluxe Double Room

Room with garden views comes fitted with a minibar, tea/coffee-making facilities and a safety deposit box.

Max 2 guests 27 1 bedroom0
Deluxe Mountain View

Room with mountain views comes fitted with a minibar, tea/coffee-making facilities and a safety deposit box. No extra bed is available for this room type.

Max 3 guests 30 1 bedroom 1 bathroom
Super Deluxe Room

The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.

Max 2 guests 250 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:30
Check-outFrom 08:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the payments at the property are to be made in USD. Please note that guests are required to show a passport and same credit card used to guarantee the booking upon check-in. Please note that the credit cards may be pre-authorized by the hotel anytime after the booking. If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival: 1) Authorisation letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) 3) Copy of the cardholder’s passport or driver’s license Please note that the hotel may contact the cardholder for verification purposes. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the accommodation for drivers can be provided at the property.Guests can contact the property for more information.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.
Last updated: Apr 11, 2024, 12:16 PM

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Randholee Resort & Spa - 3 Star Hotel in Kandy