Austin Palazio @B2/Pool view
Jalan Mutiara Emas 9/23
View on map and nearby hotels
Why people book this hotel
“When we entered the room, the remote had no batteries”
“comfortable”
“Car park condition and room cleanliness is bad”
“The room was kept clean and there was no damage at all”
“Convenient location, easy self check in instructions, friendly host, comfortable…”
“The location is very convenient, with a lot of food places available nearby”
“You won’t be a hungry ghost as there’s so much to eat nearby, if you do then you…”
“Just need to notice to collect the card and rfid scan before entering parking”
“Swimming pools is poor manage”
Overview
Situated in Johor Bahru, 23 km from Singapore Zoo and 23 km from Night Safari, Austin Palazio @B2/Pool view offers an outdoor swimming pool and air conditioning. This property offers access to a balcony, pool at the pool table, free private parking and free WiFi. The accommodation features a lift and full-day security for guests. The spacious apartment features 1 bedroom, a flat-screen TV with streaming services and a fully equipped kitchenette that provides guests with a microwave and a fridge. The accommodation is non-smoking. A minimarket is available at the apartment. Guests can also relax in the garden. Holland Village is 35 km from the apartment, while ION Orchard Mall is 36 km from the property. The nearest airport is Senai International Airport, 23 km from Austin Palazio @B2/Pool view.
Traveller reviews
Niyaz
solo_traveller
June 15, 2026
“Clean”
Easy to check in
Victor Lingwk
solo_traveller
May 26, 2026
Car park condition and room cleanliness is bad. Aircon blow hot air even switch to lowest temp. Toilet got bad smells, noisy sound from outside even midnight, early morning hear loud music, and motor bike ride. Swimming pools is poor manage. No recommend for one prefer quite place. 😖
Nazri
couple
April 5, 2026
“Very disappointed with this stay. First of all, all communication was only allowed through Telegram. No WhatsApp at all”
Very disappointed with this stay. First of all, all communication was only allowed through Telegram. No WhatsApp at all. The problem is, my phone doesn’t support Telegram, so I had to borrow someone else’s phone just to check in. Very inconvenient. When we entered the room, the remote had no batteries. The aircond remote also had no batteries. We had to go out and buy them ourselves. These are basic things that should already be provided. We couldn’t cancel anymore since payment was already made, so we had no choice but to continue the stay. The worst part, we checked out only 5 minutes late, and they deducted our deposit. The room was kept clean and there was no damage at all. The management is very unprofessional and not considerate. I do not recommend this place at all. Please be careful.
Norkhalily
couple
March 27, 2026
Nice place to fmly gathering.relax place.all facilities completed
Irawatie
couple
January 16, 2026
“Good”
Silent
Irawatie
couple
January 16, 2026
“Good”
Silent
Irawati7667
solo_traveller
January 5, 2026
Silent and eazy to finding eat place
Daphne
couple
November 10, 2025
comfortable!
Terrance
couple
November 4, 2025
“Good stay. Although the host’s staff didn’t keep the unit clean, that’s all.”
Convenient location, easy self check in instructions, friendly host, comfortable stay, good environment
Prakash Rao
couple
October 25, 2025
View
Irawatie
couple
October 19, 2025
Silent and easy ceck In
Chong
couple
April 27, 2025
“No next time”
No
Irawatie
couple
April 4, 2025
“Ckean place”
Clean n conformable
Hasanuddin
solo_traveller
April 3, 2025
“Doesn't look as good as in pictures”
Parking was confusing. Difficult to find the block's lift as there were no indicator. Apartment was not well cleaned. There were food remnants from previous tenant under the sofa. Sofa is old and broken. Pillows were super worn out, with stains and even blood stain. Entire place was dusty that I had allergy reaction. Toilet wasn't cleaned. There were urine splashes on the toilet seat. There was also leftover fake eyelashes from previous tenant on the mirror shelf. Stains on the basin and by the wall. Bad sewage smell coming out of the piping. Loud noises from neighbors when they passed by and when they close the door.
Nur
couple
March 31, 2025
really nice, very comfy and i love it to stay even longer
Kae Yunn
couple
March 21, 2025
“Convenient location for short stay”
The location is very convenient, with a lot of food places available nearby. The room is quite comfortable for two people to stay with amenities provided like towels and hairdryers. There are microwave, kettle and cooking utensils available as well.
Kang Le
couple
December 30, 2024
“Easy, check in, sleep, get shine by sun, checkout”
Comfy and simple,bring yourself (of corz dress on) and live in this unit which is cleaner than your original home, suitable for 1 or 2 night stay up to 3 ppl as the sofa is convertible into a bed. You won’t be a hungry ghost as there’s so much to eat nearby, if you do then you’re just lazy, 10mins walk 5 mins drive what else you want ? Just need to notice to collect the card and rfid scan before entering parking. If not you will be a fool like me getting honk by other tenants😅
Neelan Samugom
couple
December 22, 2024
Entire room was so clean and cozy
Stephanie
couple
December 8, 2024
“please go for other choices of stay unless you wish to shower with tiny flies (and some was dead, sticked onto the wall)”
saw the reviews were quite positive but it went the opposite way when we checked in. it was not thoroughly cleaned and some used stuffs by last stayers were still lying around. many facilities were already spoilt eg. bidet, iron board, sofa (the wooden frame inside was already broke), and even the glass hanger in front of the basin was broke etc. no respond was made when we raised these concerns in the group chat
NURFATIN AMIRA
couple
August 31, 2024
“The entire room is comfort, nice.”
Comfort, nice environment.
Facilities
Activities
Fitness centre, Golf course (within 3 km), Billiards, Water park, Badminton equipment, Fitness
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies
General
Minimarket on site, WiFi available in all areas, Non-smoking throughout, Air conditioning, Lift, Non-smoking rooms
Internet
Internet services, Free WiFi, WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available
Pool and wellness
Plunge pool, Shallow end, Swimming pool, Swimming Pool
Safety & security
24-hour security, Key access
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Self check-in
Lockbox key collection at the property
One-Bedroom Apartment
The kitchenette is fitted with a refrigerator, kitchenware and a microwave. The spacious air-conditioned apartment offers a flat-screen TV with streaming services, a wardrobe, an electric kettle and a sofa. The unit has 1 bed.
Hotel Policies
Price Watch
Email me price updates for Hotel Austin Palazio @B2/Pool view
Each day we'll check prices and send you an email for your selected dates at Austin Palazio @B2/Pool view.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.




