Sign In / Sign Up

Austin Palazio @B2/Pool view

Apartment

Jalan Mutiara Emas 9/23

Price unavailable
Price unavailable
See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
7 mentions

When we entered the room, the remote had no batteries

comfortable

Clean rooms
5 mentions

Car park condition and room cleanliness is bad

The room was kept clean and there was no damage at all

Great location
3 mentions

Convenient location, easy self check in instructions, friendly host, comfortable…

The location is very convenient, with a lot of food places available nearby

Friendly staff
2 mentions

You won’t be a hungry ghost as there’s so much to eat nearby, if you do then you…

Parking available
2 mentions

Just need to notice to collect the card and rfid scan before entering parking

Pool
1 mentions

Swimming pools is poor manage

Overview

Situated in Johor Bahru, 23 km from Singapore Zoo and 23 km from Night Safari, Austin Palazio @B2/Pool view offers an outdoor swimming pool and air conditioning. This property offers access to a balcony, pool at the pool table, free private parking and free WiFi. The accommodation features a lift and full-day security for guests. The spacious apartment features 1 bedroom, a flat-screen TV with streaming services and a fully equipped kitchenette that provides guests with a microwave and a fridge. The accommodation is non-smoking. A minimarket is available at the apartment. Guests can also relax in the garden. Holland Village is 35 km from the apartment, while ION Orchard Mall is 36 km from the property. The nearest airport is Senai International Airport, 23 km from Austin Palazio @B2/Pool view.

Traveller reviews

N

Niyaz

solo_traveller

June 15, 2026

10

Clean

Easy to check in

V

Victor Lingwk

solo_traveller

May 26, 2026

1

Car park condition and room cleanliness is bad. Aircon blow hot air even switch to lowest temp. Toilet got bad smells, noisy sound from outside even midnight, early morning hear loud music, and motor bike ride. Swimming pools is poor manage. No recommend for one prefer quite place. 😖

N

Nazri

couple

April 5, 2026

1

Very disappointed with this stay. First of all, all communication was only allowed through Telegram. No WhatsApp at all

Very disappointed with this stay. First of all, all communication was only allowed through Telegram. No WhatsApp at all. The problem is, my phone doesn’t support Telegram, so I had to borrow someone else’s phone just to check in. Very inconvenient. When we entered the room, the remote had no batteries. The aircond remote also had no batteries. We had to go out and buy them ourselves. These are basic things that should already be provided. We couldn’t cancel anymore since payment was already made, so we had no choice but to continue the stay. The worst part, we checked out only 5 minutes late, and they deducted our deposit. The room was kept clean and there was no damage at all. The management is very unprofessional and not considerate. I do not recommend this place at all. Please be careful.

N

Norkhalily

couple

March 27, 2026

10

Nice place to fmly gathering.relax place.all facilities completed

I

Irawatie

couple

January 16, 2026

8

Good

Silent

I

Irawatie

couple

January 16, 2026

8

Good

Silent

I

Irawati7667

solo_traveller

January 5, 2026

9

Silent and eazy to finding eat place

D

Daphne

couple

November 10, 2025

9

comfortable!

T

Terrance

couple

November 4, 2025

7

Good stay. Although the host’s staff didn’t keep the unit clean, that’s all.

Convenient location, easy self check in instructions, friendly host, comfortable stay, good environment

P

Prakash Rao

couple

October 25, 2025

10

View

I

Irawatie

couple

October 19, 2025

10

Silent and easy ceck In

C

Chong

couple

April 27, 2025

3

No next time

No

I

Irawatie

couple

April 4, 2025

8

Ckean place

Clean n conformable

H

Hasanuddin

solo_traveller

April 3, 2025

1

Doesn't look as good as in pictures

Parking was confusing. Difficult to find the block's lift as there were no indicator. Apartment was not well cleaned. There were food remnants from previous tenant under the sofa. Sofa is old and broken. Pillows were super worn out, with stains and even blood stain. Entire place was dusty that I had allergy reaction. Toilet wasn't cleaned. There were urine splashes on the toilet seat. There was also leftover fake eyelashes from previous tenant on the mirror shelf. Stains on the basin and by the wall. Bad sewage smell coming out of the piping. Loud noises from neighbors when they passed by and when they close the door.

N

Nur

couple

March 31, 2025

7

really nice, very comfy and i love it to stay even longer

K

Kae Yunn

couple

March 21, 2025

7

Convenient location for short stay

The location is very convenient, with a lot of food places available nearby. The room is quite comfortable for two people to stay with amenities provided like towels and hairdryers. There are microwave, kettle and cooking utensils available as well.

K

Kang Le

couple

December 30, 2024

8

Easy, check in, sleep, get shine by sun, checkout

Comfy and simple,bring yourself (of corz dress on) and live in this unit which is cleaner than your original home, suitable for 1 or 2 night stay up to 3 ppl as the sofa is convertible into a bed. You won’t be a hungry ghost as there’s so much to eat nearby, if you do then you’re just lazy, 10mins walk 5 mins drive what else you want ? Just need to notice to collect the card and rfid scan before entering parking. If not you will be a fool like me getting honk by other tenants😅

N

Neelan Samugom

couple

December 22, 2024

10

Entire room was so clean and cozy

S

Stephanie

couple

December 8, 2024

1

please go for other choices of stay unless you wish to shower with tiny flies (and some was dead, sticked onto the wall)

saw the reviews were quite positive but it went the opposite way when we checked in. it was not thoroughly cleaned and some used stuffs by last stayers were still lying around. many facilities were already spoilt eg. bidet, iron board, sofa (the wooden frame inside was already broke), and even the glass hanger in front of the basin was broke etc. no respond was made when we raised these concerns in the group chat

N

NURFATIN AMIRA

couple

August 31, 2024

9

The entire room is comfort, nice.

Comfort, nice environment.

Facilities

Activities

Fitness centre, Golf course (within 3 km), Billiards, Water park, Badminton equipment, Fitness

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies

General

Minimarket on site, WiFi available in all areas, Non-smoking throughout, Air conditioning, Lift, Non-smoking rooms

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), Garden, Terrace

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available

Pool and wellness

Plunge pool, Shallow end, Swimming pool, Swimming Pool

Safety & security

24-hour security, Key access

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas

Self check-in

Lockbox key collection at the property

One-Bedroom Apartment

The kitchenette is fitted with a refrigerator, kitchenware and a microwave. The spacious air-conditioned apartment offers a flat-screen TV with streaming services, a wardrobe, an electric kettle and a sofa. The unit has 1 bed.

Max 2 guests 538 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:30
Check-outFrom 12:00 until 12:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 2:36 PM

Price Watch

Email me price updates for Hotel Austin Palazio @B2/Pool view

Each day we'll check prices and send you an email for your selected dates at Austin Palazio @B2/Pool view.

If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

Enter your name
Enter your email

Write Review

Share your experience with other travellers.
Hotel Ratings (Click to select a rating)
Service
Rooms
Location
Loading...
Austin Palazio @B2/Pool view - 3 Star Hotel in Johor Bahru