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National Hotel - Jerusalem

Hotel

A Zahra Street 4

10 nights, 2 adults

USD$1,267

Includes taxes and charges

10 nights, 2 adults

USD$1,267

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
11 mentions

There a parking are,a room was great and comfortable ,staff was polite and we en…

The staff were amazing, respectful and supportive

Comfortable rooms
7 mentions

The sofa chair in the room was very supportive

Parking place at the hotel + very close to the old city + very friendly personal…

Great location
6 mentions

The hotel is nice and in a great location, close to many places and easy to get …

The hotel is in east Jerusalem, around 5 minutes (walking) away from the nearest…

Clean rooms
3 mentions

Staff are very helpful, kind and accommodating Comfortable rooms and clean

The hotel is good, the room has a nice size, the bed is comfortable and the bath…

Parking available
2 mentions

Overview

National Hotel is located in one of Jerusalem's busiest shopping districts, a 5-minute drive from Herod's Gate, an entrance into Jerusalem's Old City. Parking and Wi-Fi are both free. Rooms are air conditioned and spacious, and feature a modern décor. Each has a refrigerator, an LCD TV and en suite bathroom with free toiletries and a hairdryer. The Al Watani Restaurant at National Hotel - Jerusalem serves Mediterranean cuisine. You will also find a range of shops selling clothes, beauty products and souvenirs. The hotel is 5 minutes on foot from Garden Tomb, believed to be the burial place of Jesus. An airport shuttle is available from/to Tel Aviv Ben Gurion Airport, a 40-minute drive away.

Traveller reviews

M

manalo

solo_traveller

June 17, 2026

9

When we arrive on the hotel the staff iwas excellent welcoming us the they talk nicely

There a parking are,a room was great and comfortable ,staff was polite and we entertainef well amazing everything was perfect

M

MATHEW

couple

June 11, 2026

7

Good

B

Bages

solo_traveller

May 13, 2026

10

Good

B

Bracha Tsipora

solo_traveller

April 15, 2026

4

I like the place. Untill this morning I had a terrible service from all the stuff. I hope this morni

The bad.

K

Khaled_220

family_with_children

March 23, 2026

7

The staff were amazing, respectful and supportive.

N

noor1986

family_with_children

March 17, 2026

7

Staff are very helpful, kind and accommodating Comfortable rooms and clean

H

Hairani

couple

March 16, 2026

9

Sahur is great

J

Jonathan Meldrum

family_with_children

March 15, 2026

10

The staff were politeness itself - so pleasant to me. The sofa chair in the room was very supportive. Mattress good.

M

Mo Ja

solo_traveller

March 14, 2026

6

The hotel is nice and in a great location, close to many places and easy to get around. Most of the staff were friendly and helpful, which made the stay enjoyable

M

Matthias

solo_traveller

March 5, 2026

10

Great hotel in Jerusalem

The hotel is good, the room has a nice size, the bed is comfortable and the bathroom is clean. The check-in is very easy, the personal is very friendly. The hotel is in east Jerusalem, around 5 minutes (walking) away from the nearest tram station. Bus stops are there as well. Super markets and good restaurants are also nearby. It is easy to reach the main touristic spots from there. It was a good stay and I would absolutely recommend it!

M

Matthias

solo_traveller

March 5, 2026

10

Great hotel in Jerusalem

The hotel is good, the room has a nice size, the bed is comfortable and the bathroom is clean. The check-in is very easy, the personal is very friendly. The hotel is in east Jerusalem, around 5 minutes (walking) away from the nearest tram station. Bus stops are there as well. Super markets and good restaurants are also nearby. It is easy to reach the main touristic spots from there. It was a good stay and I would absolutely recommend it!

M

Michael

couple

March 2, 2026

9

Nice and safe place to be.

Good service friendly people.

D

Dimitri

family_with_children

February 27, 2026

10

Parking place at the hotel + very close to the old city + very friendly personal + comfortable beds

D

Desilyn

family_with_children

February 14, 2026

8

It is very nice to stay very comportable and near to the damascus gate

F

Fateh

couple

February 12, 2026

1

No value for money

The propert is ignored /no customer care/lack basic facilities even nothing to hang cloth or towels /every thing broken/

S

Sacha

solo_traveller

February 9, 2026

1

I didn’t stay I left!!!

I did not like the fact that I booked a double room in advance and I stated even though I did pay for a double room that it was subject to availability when I stated that I had bone problems etc. When I got to the room, it was two single beds really low to the floor which will rock hard. I could not have possibly stayed there even though I tried to lie down on one of them. I was exhausted. The man even came to try to fix the TV which is ridiculous because he kept saying it was working when clearly it was just fuzzy as there was a vague picture. He seemed to think that that was working. In the foyer, the ceiling was dripping. The staff was short and not very patient.. I did not like the way in which I was spoken to when I was merely finding out about another restaurant, and it’s location as a lady had told me vaguely where it was and another guy was shouting at me saying to me who told you that who told you that. which I had to pay for because the first one when I got there they just about let me go and eat something when the time was correct there was no one in there anyway the food was absolutely appalling. They also don’t seem to know the difference between ground floor and first floor .I wouldn’t even have give my dog the food in the first restaurant, as for the second the men were a bit more friendly and I managed to get a pizza but I had to pay for it however one of the guys was really nice and went and got me some cheese and bread for free. I just realised I couldn’t stay there. There were blankets in the cupboard they smell of donkey to be fair that that’s the only way I could describe it. I then had to leave the hotel as I’ve booked somewhere else then they were trying to tell me when I called down and eventually got hold of someone after forever that they could try and do something but that would’ve been not that night anyway, and then the lady was saying is there anything I can do when I was leaving which was a bit late in the day?

Y

Yael

family_with_children

February 5, 2026

1

I came from Spain I booked for 2 adults and they didn't let my friend to enter. They asked for marriage papers!We left the place and they didn't return my money. Be careful with this place.

N

Nicolae

family_with_children

January 31, 2026

7

Good option for short stay

The staff and proximity to the Old City

A

Amer

solo_traveller

January 25, 2026

3

the Shower was bad was very old

J

Jamse Lee

family_with_children

January 24, 2026

1

Location and water pressure

Facilities

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Coffee house on site, Restaurant

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Allergy-free room, Minimarket on site

Internet

Free WiFi, Internet services, WiFi

Outdoors

Terrace, Outdoor furniture

Parking

Parking on site, Private parking, Parking garage, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Security alarm, Smoke alarms, Fire extinguishers

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Shuttle service, Ironing service, Barber/beauty shop, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Currency exchange, Express check-in/check-out, Daily housekeeping, ATM/cash machine on site, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge)

Transport

Airport pick up, Airport drop off

Standard Family Room (Double bed + Single bed)

With free Wi-Fi, this room is air conditioned and includes a small fridge. The bathroom comes with free toiletries and hairdryer. Please specify bed preference when booking.

Max 3 guests 42 1 bedroom 1 bathroom
Standard Family Room (Double bed + Twin beds)

Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 3 beds.

Max 4 guests 37 1 bedroom 1 bathroom
Deluxe Double Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and executive lounge access. The unit has 2 beds.

Max 2 guests 26 1 bedroom 1 bathroom
Standard Double Room

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 26 1 bedroom 1 bathroom
Standard Triple Room

Offering free Wi-Fi, these modern-style rooms are air conditioned. They include a small fridge, safe and en suite bathroom with free toiletries and hairdryer. Please specify bed preference when booking.

Max 3 guests 29 1 bedroom 1 bathroom
Deluxe Twin Room

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a seating area and a wardrobe. The unit has 2 beds.

Max 2 guests 26 1 bedroom 1 bathroom
Standard Twin Room

Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max 2 guests 26 1 bedroom 1 bathroom
Standard Quadruple Room

Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area. The unit offers 4 beds.

Max 4 guests 36 1 bedroom 1 bathroom
Junior Suite

Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite features air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max 3 guests 45 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:30 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printBased on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price. The airport pick-up must be booked at least 72 hours before arrival, using the contact details on the booking confirmation. Costs apply. Please note that this property is not Kosher.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 4:10 AM

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National Hotel - Jerusalem - 0 Star Hotel in Jerusalem