Urban Suite - George Town
Jalan Ahmad Nor
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Why people book this hotel
“The location was convenient and made it easy to get around”
“This property is located at a very strategy location”
“very comfortable, all basic cooking needs are available”
“The view from the room was very pretty especially at night”
“The unit was nice, clean, comfortable”
“Clean and tidy”
“And the staff were very helpful”
“staff or customer service can tolerate”
“The swimming pool area was very nice and relaxing, adding to the overall pleasan…”
“The swimming pool was very very nice, especially in the morning around 10 a cloc…”
“Comfortable, clean, convenient location and affordable”
Overview
Situated in Jelutong, 4.2 km from 1st Avenue Penang, Urban Suite - George Town features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. With free WiFi, this 5-star hotel offers a 24-hour front desk and a business centre. The property is allergy-free and is set 4.4 km from Penang Times Square. Rooms have a private bathroom, while certain rooms are fitted with a kitchen with a fridge. Rainbow Skywalk at Komtar is 4.9 km from the hotel, while Wonderfood Museum is 5 km from the property. The nearest airport is Penang International Airport, 12 km from Urban Suite - George Town.
Traveller reviews
Huda
solo_traveller
June 1, 2026
“Short vacay”
Good accommodation and facility.. Easy to access.
MH
couple
May 9, 2026
“Would definitely recommend this accommodation to others!”
Really enjoyed staying at this apartment. The check-in was smooth and easy throughout the stay. The unit was nice, clean, comfortable. The location was convenient and made it easy to get around. The swimming pool area was very nice and relaxing, adding to the overall pleasant experience. Would definitely recommend this accommodation to others!
Nurdiana Syaheera
couple
April 1, 2026
All the facilities is good
Khaled Bakhtiar
family_with_children
March 29, 2026
“Very good apartment and view.”
Very nice apartment. I think new construction. Owner also nice communication.
MD ABUL KALAM
family_with_children
January 19, 2026
Good
Maryam
extended_group
January 5, 2026
“The communication was very bad. Mesej tak balas-balas sampai ke sudah. I assume admin tak balas sebab tak faham malay bu”
Clean and tidy.
See Khee
family_with_children
December 29, 2025
“Override this is a pleasant day. I will say that the room condition or the house condition is clean and comfortable exce”
This property is located at a very strategy location
wan
family_with_children
December 28, 2025
very comfortable, all basic cooking needs are available. interesting places are nearby, very suitable for families. will come again later..
David Toh
extended_group
December 27, 2025
The lift they was very slow & the air cond not cool enough.
KYI
extended_group
December 27, 2025
Everything is perfect
irwan
extended_group
December 24, 2025
“Fantastic”
Comfortable, clean, convenient location and affordable
Harrienya
extended_group
December 16, 2025
“The stay was nice, we enjoyed.”
The swimming pool was very very nice, especially in the morning around 10 a clock. The view from the room was very pretty especially at night. And many food and grocerie shops were close to the apartment. And the staff were very helpful.
Annie
extended_group
November 23, 2025
Great location. It’s close to food places, shops, and popular spots in Penang, so it was easy to get around. The area is convenient and quiet, making it a nice place to stay for a holiday
Kanagaathevi
family_with_children
November 14, 2025
It's really convince for my family member who using wheelchair
Gayathri Nair
family_with_children
October 29, 2025
The location and easy access Spacious rooms and living area
Tharani
family_with_children
October 26, 2025
“My stay was extremely pleasant.”
Property is near the city. All tourist spots were just minutes away.
nabihah
family_with_children
October 6, 2025
staff or customer service can tolerate.
pikkay
solo_traveller
October 5, 2025
“stay elsewhere if you can afford it”
low end place kinda yuk
Saifudeen
family_with_children
October 4, 2025
“Good”
Good service
NOOR AZAM
family_with_children
October 1, 2025
The location is not far from many attraction in Penang Island (it is like in the centre).
Facilities
Accessibility
Wheelchair accessible
Activities
Water park, Sauna, Fitness centre, Hot tub/Jacuzzi, Fitness, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
General
WiFi available in all areas, Soundproof rooms, Lift, Facilities for disabled guests, Family rooms, Non-smoking rooms, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, BBQ facilities, Garden, Terrace, Outdoor pool, Outdoor pool (all year)
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed
Pool and wellness
Swimming Pool, Fence around pool, Infinity pool, Pool with view, Plunge pool, Shallow end, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Daily housekeeping, Private check-in/check-out, Ironing service, Express check-in/check-out, Meeting/banquet facilities, 24-hour front desk, Business centre
Deluxe Suite
The unit has 5 beds.
Deluxe Suite
The unit offers 4 beds.
Executive Suite
Guests will have a special experience as this suite provides a pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as sea views. The unit has 4 beds.
Suite with Sea View
The pool with a view is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as sea views. The unit has 6 beds.
Hotel Policies
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