New 2BR / 3BR Serenity Homestay @ Urban Suite
1 Lintang Hajjah Rehmah
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Why people book this hotel
“the cleaner control the lift during checkout time So poor for OKU person have …”
“Clean and spacious”
“The location is in center of penang”
“The location and the room cleanliness”
“Clean and sufficient for my family of 6 All rooms got aircond n water heater fun…”
“Nice view and good wifi”
“only got good shower and nice internet”
“Good, just parking”
Overview
4.2 km from 1st Avenue Penang, New 2BR / 3BR Serenity Homestay @ Urban Suite is a recently renovated property located in Jelutong and provides air-conditioned rooms with free WiFi and private parking. The accommodation has a sauna. The apartment features parking on-site, a fitness room and a lift. Each unit is equipped with a fully equipped kitchen with a microwave, a seating area, a flat-screen TV, a washing machine, and a private bathroom with shower and a hair dryer. Every unit has a rooftop pool featuring sea views. At the apartment complex, all units are equipped with bed linen and towels. Kids pool is also available at the apartment, while guests can also relax in the garden. Penang Times Square is 4.4 km from New 2BR / 3BR Serenity Homestay @ Urban Suite, while Rainbow Skywalk at Komtar is 4.8 km away. The nearest airport is Penang International Airport, 11 km from the accommodation.
Traveller reviews
khairul najmi
extended_group
February 11, 2026
Ok
Aisara
family_with_children
January 11, 2026
“Enjoy n best”
Lift..short of lift..the cleaner control the lift during checkout time So poor for OKU person have to use the stairs to avoid late check-out
Saadah
extended_group
December 20, 2025
“Just okay”
Clean and spacious
Mohamad
family_with_children
December 17, 2025
“Very poor servise”
The location is in center of penang
Mohd asyraf
couple
September 23, 2025
“-Parking at level 10,block B level 16,deposit rm150 return back in 24 hours.just ok.”
Satkunnan
extended_group
September 3, 2025
“Worst experience”
The Lift service is so worst, During check out me and group waiting around 20 minutes to take lift but the lift not stop at level 18 , lastly we go down by using staircase at level 2 parking 🤦🏻♂️ My parents is old people so suffer to get down .
Bingxin
family_with_children
August 19, 2025
“Warning: highly possibility of bed bugs”
As I mentioned in my last review, the bed sheets and shower towels are with lots stain/dirts. On the second day we checked in, one of us had res spots on her arms, we thought at beginning it was allergy or caused by sweat. We stayed in this apartment for 5 nights. After we checked out, my daughter and I also had lots of little red spots on arms, legs and some other body parts, which are very itchy. Our friend back to Singapore and went to doctor and been told it cause by insects bites. After trip in Malaysia, I came to China for business trip and went to see the doctor and been told the red rushes/spots are highly possibly caused by bed bugs. Stayed in many holiday apartments in many counties and never had such terrible experience.
Sharon
extended_group
July 27, 2025
The location and the room cleanliness.
Christy
extended_group
July 27, 2025
Good, just parking.....
Mohammad Hafidz Imran Bin
family_with_children
July 13, 2025
The location is quite centralised, the house is clean and tidy
Nur Farina
family_with_children
June 24, 2025
“Good”
Clean and sufficient for my family of 6 All rooms got aircond n water heater function well Microwave ✅ electric stove ✅ washing machine ✅ iron ✅ hairdryer ✅
ZHEN MING
extended_group
June 24, 2025
although it has several access card. there is only 1 key to the main door which cause many inconveniences when the group has different plans and schedules.
LIM CHAI HUI
extended_group
June 16, 2025
“not recommending”
very confusing and request deposit which not being mention earlier. Mention will return only 24 hrs which I dont think is justify. When request money u want fast but when we checked out at 7.30 am yesterday, until now 9.13 am 16/06 I still yet to receive my deposit 300.00
Ramlee
extended_group
June 8, 2025
“Nice”
Nice view and good wifi
Noor
solo_traveller
May 12, 2025
“good place to get stung by Insect , Coyote Peterson should come here”
only got good shower and nice internet
Syaa
family_with_children
April 28, 2025
facilities top notch except for the lift, take some time to get downstairs because we need to wait. but other than that, everthing was smooth!
Loe
couple
April 17, 2025
“I will never book here”
Reception ignored messages for 10 plus minutes, call no answer, bad attitude, refuse to waive even though it’s their fault for not being able to be contacted
Afif
family_with_children
April 7, 2025
“Good”
Good
CHO
couple
March 18, 2025
“Except the noises, other than it are overall ok.”
Easy and convenient to check in.
Muhammad Nor Firdaus
extended_group
March 14, 2025
so many cockroach. maybe comeout from washing machine hole. 🤢🤢🤢🤢🤢
Facilities
Activities
Sauna, Steam room, Fitness
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines
General
Lift, WiFi available in all areas, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Garden, Outdoor pool (all year)
Parking
Parking on site, Private parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out
Pool and wellness
Infinity pool, Kids' pool, Swimming Pool
Reception services
Invoice provided
Safety features
Staff follow all safety protocols as directed by local authorities
Self check-in
Lockbox key collection at the property
Three-Bedroom Apartment
This apartment's special features are the pool with a view and the sauna. This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit offers 6 beds.
Three-Bedroom Apartment
Guests will have a special experience as this apartment features a pool with a view and a sauna. This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit offers 7 beds.
Two-Bedroom Apartment
This apartment's special features are the pool with a view and the sauna. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit offers 5 beds.
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