“I visited Istanbul more than 10 times & stayed in diff hotels. It's my worse experience I ever had”

Staff service is poor. First, when I check in in early morning. Fully understood check-in time should be in the afternoon. When I ask any room available when checking in. The answer was "the hotel room was fully booked. No room available". I said, I'm not asking for early check-in for free, I can pay for it. So, the staff willing to check again and he found a room within 10 second. I wondering why he doesn't tell me the room available but need to pay for it. When I check out, the staff ask me to pay for mini bar. I said I didn't use anything during my stay. The staff talk with her senior in Turkish (I don't understand what she said) and then reply me "that's okay" (she makes me feel I used mini bar but not willing to pay and then she waive the charge. I ask "what do you mean of that's okay" I didn't use anything so I decline to pay. Well, after that, I tell another staff that I need to call UBER and show her the destination. She help me to input the destination in UBER app. OMG, the address is wrong, finally, UBER driver took me to wrong place!!!

“Good”

Nice facility

“Great location and spacious rooms – but breakfast needs serious improvement”

This was our second stay at the hotel, and overall we were happy to return. We travelled by car, and for that – the location couldn’t be better. Everything we needed was just a short drive away, and getting around was super easy. The rooms are very spacious – even with several large suitcases, there was plenty of space to open them all and still walk around comfortably. Staff were friendly and welcoming throughout our stay, which we really appreciated.

“Nice, comfort hotel..”

Nice, clean room. Comfort bed.

good breakfast and very good staff.

Good location

Staff, Cleanliness

Clean rooms

“Meet the expectations”

Cheap and comfortable. Good location and worth the price

Friendly staff - they were really helpful, within 10 minutes walk of a metro station, shopping mall with lots of restaurants, and close to my companies office so I could walk to work. It was also quiet (with the windows closed) and the bed, despite feeling hard at first, was surprisingly comfortable and I slept well.

This was just an ordinary hotel with basic amenities.

Helpfull Staff, delicious breakfast, good location for my visit purpose.

“Good experience”

Comfortable, clean

“Would recommend this hotel”

The staff were very helpful and polite.

The room was ok.

“No good! I won't recommend it”

I like the members of the staff and how friendly and polite they are

“Amazing personnel, spacious and clean rooms!”

Everything was up to Holiday Inn good standards. But what really impressed me was how friendly and willing to help the members of the staff are! Always smiling, very polite and with excellent manners! Staff get an 11/10!

Very clean. Shower is very very powerful and nice

“pleasant”

good location, nice clean room and comfortable bed

“while booking location showed me near, after check-in i realized location is too far from center.”

Breakfast is ok not so Good. Location is too far from Centre.