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Best Western Empire Palace Hotel & Spa

Hotel

Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci

10 nights, 2 adults

USD$1,804.97

USD$1,354

Includes taxes and charges

10 nights, 2 adults

USD$1,804.97

USD$1,354

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

Staff was very helpful and professional

Staff were very helpful and the room was comfortable- a little tired but has all…

Great location
11 mentions

Perfectly situated in the old town-walking distance from all the main sights

Location was exceptional for exploring the old city and proximity to the tram st…

Clean rooms
7 mentions

Clean and everything good

Rooms were clean and well maintained

Comfortable rooms
6 mentions

Hotel was very clean rooms tidy and staff very polite and helpful

Centrally located, although very busy streets outside, it was quiet in the room

Breakfast available
2 mentions

A basic breakfast with a decent choice

Breakfast was good and staff were very friendly

Overview

Located on the edge of Istanbul’s Sultanahmet district, this special class hotel has a Turkish hammam, massage services and free WiFi is available in the entire hotel. The air-conditioned rooms at the Best Western Empire Palace are furnished with Turkish-inspired décor. They include extra-long beds, satellite TV and a seating area with a work desk. The bathrooms are equipped with a hairdryer. A rich buffet breakfast can be enjoyed in the mornings at the restaurant. Facilities at the Empire Palace include a tour desk and car hire. The hotel can also arrange airport transfers upon request. The hotel is situated opposite Gülhane Park and Topkapi Palace. The Hagia Sophia and Egyptian Spice Bazaar are within 500 metres of the hotel. Istanbul Airport is 52 km from the property.

Traveller reviews

E

Ebrahim

solo_traveller

June 15, 2026

9

Location is great and we will come back here.

Staff was very helpful and professional. Especially Ierfaan at reception

L

Lucinda

couple

June 15, 2026

8

Comfortable accommodation in a great location

Perfectly situated in the old town-walking distance from all the main sights. Staff were very helpful and the room was comfortable- a little tired but has all the amenities required.

W

Wasim

extended_group

June 15, 2026

10

It was my first time in Istanbul and the location, facilities and service from Irfan was spot on.

My flight was delayed out of LHR but the guys were very helpful and managed the all the transfer details for me.

R

Richard

couple

June 14, 2026

10

Irfah was really friendly and helpfull with getting to and from the airport

Clean and everything good

S

seng lee

extended_group

May 31, 2026

10

Excellent stay in a great location

Location was exceptional for exploring the old city and proximity to the tram station made travelling around extremely convenient. The staff were very friendly and helped with directions, shopping and restaurant suggestions. Rooms were clean and well maintained. The rustic decor gave the place an old world charm.

M

Mark

solo_traveller

May 22, 2026

9

Superb!

Great location with tram stop nearby. Hotel was very clean rooms tidy and staff very polite and helpful. A basic breakfast with a decent choice. 👍

A

Ana

extended_group

May 17, 2026

10

Excellent

This is our second time staying at this hotel. The location is very convenient, and the services are of a high standard. Imran is an exceptional professional - always polite and ready to help. I am certain that if I visit Istanbul again, I will definitely choose this hotel once more.

J

Jane

solo_traveller

May 15, 2026

10

The staff are all very helpful. Centrally located, although very busy streets outside, it was quiet in the room. The room was clean, the bed comfortable and the air-conditioning was effective.

S

syed mansoor

couple

May 12, 2026

10

Very nice and accomodating staff

Neat and clean and centrally located

K

Krste

family_with_children

May 10, 2026

9

Exellent staff.

Perfect location.

B

Biliūnas

couple

May 8, 2026

10

Short holiday in Istanbul

Staff are friendly. The place is very great and in the centre. You can come by bus from the airport, and it is about 400 m. to the hotel.

S

sssnoodle

solo_traveller

May 6, 2026

10

Thanks Irfan for every thing.I will live again if come back

I

IlzeSLV

solo_traveller

May 5, 2026

9

Very good hotel

The location is great, 10 of 10. Breakfast was good and staff were very friendly. Room was clean.

I

Iryna

couple

May 5, 2026

10

Excellent location, good sized rooms . Staff is very helpful

J

James

solo_traveller

May 2, 2026

10

Thanks to Irfan

R

Roslyn

couple

April 28, 2026

9

Great value for the money.

We really appreciated the helpfulness and good humour of the staff. We also loved the Turkish style decor of the hotel’s lobby - chandeliers & stained glass windows.

G

GE

couple

April 27, 2026

10

The position of the hotel is very good, it makes sightseeing very convenient. And the transportation is very convenient too.

O

Olimkhon

solo_traveller

April 23, 2026

10

The Best Western Empire Palace is located in a very convenient area. Selim is a very friendly staff member who always gave helpful advice, recommended great places to eat, and shared useful information. Special thanks to Ayşe Hanım — thanks to her, everything was always clean; she is very kind and attentive.

M

Mariusz

extended_group

April 7, 2026

10

Lokalizacja Thanks to Irfan for help 👌

B

Borislava

family_with_children

April 6, 2026

10

The staff is great and helpful, especially Irfan. The position of the hotel is in the middle of all sites you have to see in Old city. All can be done by walking, very safe and convenient. All recommendations!

Facilities

Activities

Sauna, Spa and wellness centre, Massage, Hammam, Public Bath, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Fitness/spa locker rooms, Walking tours, Happy hour, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Coffee house on site, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Special diet menus (on request), Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Bicycle parking, WiFi available in all areas, Minimarket on site, Pets allowed, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Free WiFi, Internet services, WiFi

Outdoors

Garden

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

Key card access, Security alarm, Smoke alarms

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Check-in kiosk in the lobby

Services

Daily housekeeping, Grocery deliveries, Shuttle service, Trouser press, Airport shuttle (additional charge), Lockers, Ironing service, Currency exchange, Express check-in/check-out, Airport shuttle, Laundry, Dry cleaning, Room service, 24-hour front desk, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Packed lunches, Car hire, Tour desk

Transport

Airport pick up, Airport drop off

Family Room

The air-conditioned family room offers a minibar, a tea and coffee maker and a safe deposit box. The unit has 3 beds.

Max 4 guests 25 1 bedroom0
Double Room

This double room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Max 2 guests 20 1 bedroom0
Twin Room

The double room is fitted with air conditioning, a minibar, a tea and coffee maker as well as a safe deposit box. The unit has 2 beds.

Max 2 guests 20 1 bedroom0
Triple Room

This triple room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Max 3 guests 23 1 bedroom0

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe property charges a certain amount for provision from all reservations, and payment will be refunded afterwards to ensure the validity of the credit card. Refund policies may vary in bank's pending payment policies. The hotel offers transfer to/from Istanbul Airport and Sabiha Gokcen Airport at a surcharge. Guests wish to use transfer service can contact the property for further details. Contact details can be found in booking confirmation.
Last updated: Apr 11, 2024, 10:57 PM

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