“An oasis at the beach”

Great location, directly at the beach, super-friendly staff.

All was wheelchair accessible! That was just great. Our host was so friendly and helpful throughout our stay and we had a great time.

“Not good enough”

There was a small and narrow beach, allowing to go swimming into the lagoon. The owner was helpful to find a boat for a boattour, which was nice.

“Fantastic location and the grounds are gorgeous.”

Amazing location. Thelma, she is such a lovely person with great stories 😀

“Freedom Shores has seen better days.”

Wonderful knowing the history behind this accommodation, designed to meet the needs of people with mobility challenges (in a previous century that is). As 2 people we were in a room with 4 queen size beds - huge! Staff were all very nice. Place is dog friendly.

Nice chilling place to spend nigh. We have has good relax there. Only 1 night unfortunatelly.

All was wheelchair accessible! That was just great. Our host was so friendly and helpful throughout our stay and we had a great time.

Spacious, clean room. The whole area was very nicely kept. Beach access.

The beach was OK and we were picked up directly from there by Marbella for a boat tour around the lagoon (really good), which was handy. The place itself was well located to break our journey after a long drive from Calakmul. It's away from the centre of Isla Aguada, so we didn't really get a chance to see the town and find out why it is a Pueblo Magico.

“Fantastic location and the grounds are gorgeous.”

Amazing location. Thelma, she is such a lovely person with great stories 😀

“Don't stay here is dirty, no a/c, no wi-fi, power/water fails”

Room was not good, not very clean, bathroom doesn't have a door just a shower curtain use as the door so there's no privacy and curtain had fungus stains so is the tiles grout, wi-fi didn't worked, no TV, a/c is old and noisy when works, ceiling fans were old and very noisy ( squeaky), shower was very low, at night the noise of the a/c will not let us sleep, we tried to just ignored the problems and focus on enjoying around the town, that was a big mistake! We stayed an extra day, when I went to pay for the extra day there was a guy very tacky and sleazy that at one point out of the blue was offering me a massage, very unprofessional, during the day we were out exploring around when we got back there was no power and water, we decided to wait a little, while we did this the guy opened the door and said "I thought you guys were out" and left, that gave us a very uneasy feeling, I went to check with him about the incident and the water and power problem, he said they were working on that soon will be fix. We spent the entire night without power and water it was a real nightmare not having a/c or a fan plus no water to refresh or use the toilet. We just waited for the daylight and left, I asked the guy why he didn't let us know that nothing was going to get fix so we could decide to stay or leave but he couldn't take any responsibility just blamed others instead.

“Don't stay here”

Just the view, it's the only nice thing about this hotel.

“A lot of improvements need to be made”

The room was big and the beds were comfortable. The staff were friendly and the location was good.

“Great value for money!”

Beautiful location, lovely breakfast, and the most laidback little community on Isla Aguada.

“Nice relaxed place, badly designed.”

Nice and tranquil place on the beach of Laguna Términos with big, clean rooms. The hotel grounds also function as a trailer park and camping. Probably not the place to spend your honeymoon, but certainly a good and relaxed stopover for a few days on a long voyage. We were really at ease arriving on a tropical december evening having a beer at the restaurant. On winter days, you'll have both sunset and sunrise over the lagoon. Nearby restaurants provide simple Mexican home-style seafood and snacks, delicious if you like the local style.

“Very nice owner of the hotel”

The room is clean and like the photos. Nothing special but it is worth your money. Thelma the owner is very nice! We had a lot of clothes we wanted to wash, we turned it in and the next day everything was washed and dry!