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Hotel Merkur - West Station

Hotel

Bahnhofstrasse 35

hotel
hotel

Why people book this hotel

Great location
16 mentions

The location is perfect — directly opposite the train station and bus station, w…

Excellent location

Clean rooms
10 mentions

Rooms were small but clean and comfortable

good view, good breakfast, clean, next to the train station

Breakfast available
10 mentions

The breakfast was great, with a good selection of food, and it was beautifully s…

Breakfast was good and had good views

Friendly staff
8 mentions

The service was amazing from start to finish

Staff was pleasant n helpful

Comfortable rooms
7 mentions

I absolutely loved the view from my room, waking up to the mountains every morni…

room size is big

Good value
1 mentions

Great value for money and a place I would happily come back to again

Overview

The Hotel Merkur - West Station is located in the centre of Interlaken, next to the Interlaken-West Train Station. It offers en-suite rooms with cable TV and free WiFi. A continental breakfast is available at the property. A vending machine for drinks and snacks is also available at the Hotel Merkur. Several restaurants and shopping possibilities are in the vicinity of the hotel. The Jungfrau Region, with the Eiger, Mönch and Jungfrau Mountains, offers a range of activities such as hiking, cycling and skiing.

Traveller reviews

Y

Yafen

solo_traveller

June 6, 2026

10

A hidden gem offering warm hospitality, great value, and unforgettable mountain scenery.

Stayed at this lovely hotel and had such a wonderful experience. The location is perfect — directly opposite the train station and bus station, which made everything so convenient. The service was amazing from start to finish. A special thank you to the owner Andre, and the lovely Italian girl. They were exceptional — incredibly warm, helpful and genuinely caring. My colleague had an issue with the hotel he was staying at, and because I couldn’t speak the local Swiss language, the boss personally contacted the hotel for me and went above and beyond to help. That level of kindness and support really meant a lot. I absolutely loved the view from my room, waking up to the mountains every morning was unforgettable. The breakfast was great, with a good selection of food, and it was beautifully served with the most stunning mountain view, making every morning feel extra special. Great value for money and a place I would happily come back to again. Highly recommend!

R

Rushiru

couple

June 2, 2026

9

Great place to base yourself in Interlaken

Excellent location. Right outside the station. Rooms were small but clean and comfortable. Breakfast was good and had good views

J

Jenny

solo_traveller

June 1, 2026

7

good view, good breakfast, clean, next to the train station. room size is big.

V

Veena

family_with_children

May 31, 2026

5

Not worth the money paid for the two rooms booked for one night

Its location is perfect which scores the highest to book this hotel. It is clean and well kept. Staff was pleasant n helpful.

R

Ron

couple

May 29, 2026

10

Had a very nice stay here.

Property is clean and comfortable. Breakfast food is also nice. Interlaken West station is just outside the hotel.

S

Shun ngai

couple

May 28, 2026

10

The hotel is clear with good value and location

Good location

J

Jack

couple

May 28, 2026

9

Pretty good value for money considering the prices around interlaken

Close to the station, easy to get around and staff were very helpful

P

Pattaraporn

solo_traveller

May 26, 2026

10

Strongly Recommend!

The location is just across the street from the train station. It's perfect if you have big luggages. The room is clean & comfortable with good space. We got the view facing Eiger, Mönch, and Jungfrau. So it's amazing. The staff was so friendly and helpful. The breakfast is on the 5th floor with great views and variety of food. Strongly recommend this place.

J

Jordan

couple

May 26, 2026

10

The location was perfect as it was right across the train station, parking was next to the train station, there was a market right next to the hotel, and it was walking disatnce to pretty much everything as it was located in the center. The breakfast was superb and it was located on the rooftop. Big selection of sorts, warm greetings, and amazing views.

O

Oscar Eduardo

couple

May 25, 2026

10

Location, staff, cleanliness

G

Gerda

couple

May 25, 2026

10

Recommend !!!

Perfect location (buses and train station just outside the hotel), beautiful view , polite and helpful staff. Good breakfast, lady working there there was so lovely ☺️

S

Soccoro

family_with_children

May 25, 2026

10

Great hotel will stay again!

Location, very clean, breakfast included

Y

Ysabela Andrea

couple

May 22, 2026

10

just perfect, right in front of the station, modern facilities, very clean and staff are nice and helpful, i would book

just perfect, right in front of the station, modern facilities, very clean and staff are nice and helpful, i would book again when im back! and would recommend 100%

S

SUMIT

couple

May 20, 2026

10

Best

Everything Susan was super helpful

M

Maria Clara

couple

May 16, 2026

9

Location and Breakfast

M

Maria Clara

couple

May 16, 2026

10

Location and breakfast

D

danilov_k

couple

May 14, 2026

10

Comfortable room, modern and clean! Super welcoming and careful personnel. Amazing view from the window

A

Afzal

solo_traveller

May 12, 2026

10

So close to interlaken west station

Located close to the Interlaken West Railway station and Bus station makes travelling so easy . Plenty of Arab and Indian restaurants so easy access to Halal food. Comfortable clean rooms and bathrooms

A

Anuj

couple

May 7, 2026

10

Perfect place to stay.

Everything is perfect here.

D

Desh

solo_traveller

May 3, 2026

10

Great reception

Facilities

Activities

Skiing, Hiking, Cycling, Public Bath

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options, Special diet menus (on request)

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Minimarket on site, Non-smoking rooms, WiFi available in all areas, Non-smoking throughout, Lift, Heating

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Terrace, Outdoor furniture

Physical distancing

Contactless check-in/check-out, Cashless payment available, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key card access, Security alarm, Smoke alarms, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Daily housekeeping, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Private check-in/check-out, Vending machine (drinks), Vending machine (snacks), Express check-in/check-out

Transport

Public transport tickets

Double or Twin Room with Bathroom

This twin/double room has a tea and coffee maker, a dining area, a TV with cable channels and mountain views.

Max 2 guests 20 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 06:30 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuest are kindly requested to inform the hotel if they intend to arrive after 18:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation. Please note that interconnecting rooms are not available. It is possible to reserve 2 rooms nearby. You can use the Special Requests box when booking or contact the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 1:51 AM

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