Hotel Merkur - West Station
Bahnhofstrasse 35
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Why people book this hotel
“The location is perfect — directly opposite the train station and bus station, w…”
“Excellent location”
“Rooms were small but clean and comfortable”
“good view, good breakfast, clean, next to the train station”
“The breakfast was great, with a good selection of food, and it was beautifully s…”
“Breakfast was good and had good views”
“The service was amazing from start to finish”
“Staff was pleasant n helpful”
“I absolutely loved the view from my room, waking up to the mountains every morni…”
“room size is big”
“Great value for money and a place I would happily come back to again”
Overview
The Hotel Merkur - West Station is located in the centre of Interlaken, next to the Interlaken-West Train Station. It offers en-suite rooms with cable TV and free WiFi. A continental breakfast is available at the property. A vending machine for drinks and snacks is also available at the Hotel Merkur. Several restaurants and shopping possibilities are in the vicinity of the hotel. The Jungfrau Region, with the Eiger, Mönch and Jungfrau Mountains, offers a range of activities such as hiking, cycling and skiing.
Traveller reviews
Yafen
solo_traveller
June 6, 2026
“A hidden gem offering warm hospitality, great value, and unforgettable mountain scenery.”
Stayed at this lovely hotel and had such a wonderful experience. The location is perfect — directly opposite the train station and bus station, which made everything so convenient. The service was amazing from start to finish. A special thank you to the owner Andre, and the lovely Italian girl. They were exceptional — incredibly warm, helpful and genuinely caring. My colleague had an issue with the hotel he was staying at, and because I couldn’t speak the local Swiss language, the boss personally contacted the hotel for me and went above and beyond to help. That level of kindness and support really meant a lot. I absolutely loved the view from my room, waking up to the mountains every morning was unforgettable. The breakfast was great, with a good selection of food, and it was beautifully served with the most stunning mountain view, making every morning feel extra special. Great value for money and a place I would happily come back to again. Highly recommend!
Rushiru
couple
June 2, 2026
“Great place to base yourself in Interlaken”
Excellent location. Right outside the station. Rooms were small but clean and comfortable. Breakfast was good and had good views
Jenny
solo_traveller
June 1, 2026
good view, good breakfast, clean, next to the train station. room size is big.
Veena
family_with_children
May 31, 2026
“Not worth the money paid for the two rooms booked for one night”
Its location is perfect which scores the highest to book this hotel. It is clean and well kept. Staff was pleasant n helpful.
Ron
couple
May 29, 2026
“Had a very nice stay here.”
Property is clean and comfortable. Breakfast food is also nice. Interlaken West station is just outside the hotel.
Shun ngai
couple
May 28, 2026
“The hotel is clear with good value and location”
Good location
Jack
couple
May 28, 2026
“Pretty good value for money considering the prices around interlaken”
Close to the station, easy to get around and staff were very helpful
Pattaraporn
solo_traveller
May 26, 2026
“Strongly Recommend!”
The location is just across the street from the train station. It's perfect if you have big luggages. The room is clean & comfortable with good space. We got the view facing Eiger, Mönch, and Jungfrau. So it's amazing. The staff was so friendly and helpful. The breakfast is on the 5th floor with great views and variety of food. Strongly recommend this place.
Jordan
couple
May 26, 2026
The location was perfect as it was right across the train station, parking was next to the train station, there was a market right next to the hotel, and it was walking disatnce to pretty much everything as it was located in the center. The breakfast was superb and it was located on the rooftop. Big selection of sorts, warm greetings, and amazing views.
Oscar Eduardo
couple
May 25, 2026
Location, staff, cleanliness
Gerda
couple
May 25, 2026
“Recommend !!!”
Perfect location (buses and train station just outside the hotel), beautiful view , polite and helpful staff. Good breakfast, lady working there there was so lovely ☺️
Soccoro
family_with_children
May 25, 2026
“Great hotel will stay again!”
Location, very clean, breakfast included
Ysabela Andrea
couple
May 22, 2026
“just perfect, right in front of the station, modern facilities, very clean and staff are nice and helpful, i would book”
just perfect, right in front of the station, modern facilities, very clean and staff are nice and helpful, i would book again when im back! and would recommend 100%
SUMIT
couple
May 20, 2026
“Best”
Everything Susan was super helpful
Maria Clara
couple
May 16, 2026
Location and Breakfast
Maria Clara
couple
May 16, 2026
Location and breakfast
danilov_k
couple
May 14, 2026
Comfortable room, modern and clean! Super welcoming and careful personnel. Amazing view from the window
Afzal
solo_traveller
May 12, 2026
“So close to interlaken west station”
Located close to the Interlaken West Railway station and Bus station makes travelling so easy . Plenty of Arab and Indian restaurants so easy access to Halal food. Comfortable clean rooms and bathrooms
Anuj
couple
May 7, 2026
“Perfect place to stay.”
Everything is perfect here.
Desh
solo_traveller
May 3, 2026
Great reception
Facilities
Activities
Skiing, Hiking, Cycling, Public Bath
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Minimarket on site, Non-smoking rooms, WiFi available in all areas, Non-smoking throughout, Lift, Heating
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Terrace, Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Key card access, Security alarm, Smoke alarms, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Daily housekeeping, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Private check-in/check-out, Vending machine (drinks), Vending machine (snacks), Express check-in/check-out
Transport
Public transport tickets
Double or Twin Room with Bathroom
This twin/double room has a tea and coffee maker, a dining area, a TV with cable channels and mountain views.
Hotel Policies
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