They were not professional, I had the confirmation of booking, but they gave me an inappropriate room for an adult and two children. The communication was also bad. Furthermore, I arrived at 16h, and the room was still occupied by customs!

Avoid booking at this establishment! It was unequivocally the worst experience of our trip and through Booking. Upon arrival, we were greeted by a chilling atmosphere inside the accommodation. Despite the warm welcome from a staff member (who was very nice), a language barrier made communication challenging. Initially shown two rooms instead of the three we booked, we were directed to a third room located outside the main building in another house. This room, without exaggeration, was bitterly cold inside. Unfortunately, the other room options presented the same issue, leaving us without a satisfactory solution. Despite the heating being on, it provided minimal warmth, and significant cracks along the door allowed cold air to infiltrate freely. Moreover, an unpleasant odor permeated the room, adding to our discomfort. For guests inside the main building, some rooms had to share a bathroom with other guests, a detail the owner failed to mention. The doors of our rooms couldn't close properly, which was unsettling. Overall, the accommodation was lacking in cleanliness, with broken tiles and doors, or doors so stuck that they required forceful entry. The bathroom in our room was particularly dirty, and the shower was broken. Attempts to address these issues with the staff were hindered by the language barrier, resulting in a night of freezing temperatures and inadequate sleep. Furthermore, breakfast was served late and was insufficient for six people. Therefore, I implore anyone reading this to spend a little extra and book a good, clean, and, above all, warm hotel!

Avoid booking at this establishment! It was unequivocally the worst experience of our trip and through Booking. Upon arrival, we were greeted by a chilling atmosphere inside the accommodation. Despite the warm welcome from a staff member (who was very nice), a language barrier made communication challenging. Initially shown two rooms instead of the three we booked, we were directed to a third room located outside the main building in another house. This room, without exaggeration, was bitterly cold inside. Unfortunately, the other room options presented the same issue, leaving us without a satisfactory solution. Despite the heating being on, it provided minimal warmth, and significant cracks along the door allowed cold air to infiltrate freely. Moreover, an unpleasant odor permeated the room, adding to our discomfort. For guests inside the main building, some rooms had to share a bathroom with other guests, a detail the owner failed to mention. The doors of our rooms couldn't close properly, which was unsettling. Overall, the accommodation was lacking in cleanliness, with broken tiles and doors, or doors so stuck that they required forceful entry. The bathroom in our room was particularly dirty, and the shower was broken. Attempts to address these issues with the staff were hindered by the language barrier, resulting in a night of freezing temperatures and inadequate sleep. Furthermore, breakfast was served late and was insufficient for six people. Therefore, I implore anyone reading this to spend a little extra and book a good, clean, and, above all, warm hotel!

The best and the only thing in this place is the Friendly staff , helpful and nice

all was good nice place nice service

Nice place 👌 friendly staff

The place is in the city center, but the bedroom is not clean, it suffocates several times at night, the care is not proper, the bathroom is not clean, and the breakfast is not good.

“A really quiet lodge just on the outskirts of Ifrane with stunning views”

We loved the location. We wanted a quiet place with plenty of space and parking so this was perfect. The staff were friendly and welcoming and as our party were the only guests, they prepared a superb meal for us. The temperature outside was pretty cold and they switched the heating on for us which was needed for sure - as this is a ski lodge I am sure they have to do this a lot. All the facilities looked great - we didn't use the pool as the weather was so cold but there is a nice area to sit and chill in. Breakfast was good too and the staff could not do enough for you. I would recommend this as a place to stay

Booking this hotel was a massive mistake. Despite their policy clearly stating a check-in window from 13:00 to 18:00, we arrived at 16:30 after an exhausting drive in the scorching heat from Fes, only to be told our room had been given away! Unbelievable, right? We were left stranded, scrambling to rearrange our plans and endure over an hour of waiting for a cab to find another place. The manager or owner we dealt with? Beyond rude! We even showed them their own policy, but they chose to ignore it, laying the blame squarely on us. This establishment's utter lack of professionalism, courtesy, and respect for their own guidelines makes it clear that you should never even consider booking a room here. Save yourself the headache and find a hotel that values their guests and sticks to their own policies. Avoid this place at all costs!

Booking this hotel was a massive mistake. Despite their policy clearly stating a check-in window from 13:00 to 18:00, we arrived at 16:30 after an exhausting drive in the scorching heat from Fes, only to be told our room had been given away! Unbelievable, right? We were left stranded, scrambling to rearrange our plans and endure over an hour of waiting for a cab to find another place. The manager or owner we dealt with? Beyond rude! We even showed them their own policy, but they chose to ignore it, laying the blame squarely on us. This establishment's utter lack of professionalism, courtesy, and respect for their own guidelines makes it clear that you should never even consider booking a room here. Save yourself the headache and find a hotel that values their guests and sticks to their own policies. Avoid this place at all costs!

Booking this hotel was a massive mistake. Despite their policy clearly stating a check-in window from 13:00 to 18:00, we arrived at 16:30 after an exhausting drive in the scorching heat from Fes, only to be told our room had been given away! Unbelievable, right? We were left stranded, scrambling to rearrange our plans and endure over an hour of waiting for a cab to find another place. The manager or owner we dealt with? Beyond rude! We even showed them their own policy, but they chose to ignore it, laying the blame squarely on us. This establishment's utter lack of professionalism, courtesy, and respect for their own guidelines makes it clear that you should never even consider booking a room here. Save yourself the headache and find a hotel that values their guests and sticks to their own policies. Avoid this place at all costs!

“Best place to stay”

Fabulous accommodation at pommerie d'ifrane. The room was quiet, specious, clean and comfortable. The staff are absolutely excellent, extremely helpful at all times( special thanks to I our host IMAD ). Great restaurant with delicious home cooked food. The location is very easy to find, it's a couple minutes away from ifrane. If you are looking for calmness and freshness away from the hustle and bustle of the city then this is the right place for you.

This place has a lot of privacy. It's 10 minutes by car to Ifrane. The terasse was very comfortable.

the staff were very lovely and friendly. the location is calm and peaceful. Clean and relaxing. Perfect for families, beautiful views and nice food. For the price, it’s perfect! I would definitely come back again.

everything was great stuff are nice

Nice breakfast. the stuff was nice and helpful.

Staff was very friendly and helpful. The food was delicious. The place is calm. I'd highly recommend a stay here.

“Has potential but needs maintenance.”

Pleasant location with orchards and interesting countryside nearby. Good breakfast. Staff were helpful. with luggage, but could not fix cold water problem. Has parking spaces. Hot water in shower worked OK.