“Excellent and relaxing”

It was near the bus stop room was big comfortable bed and amazing hot tub

Really good hotel, with a great sauna and faclities. Dinner in a traditional clothing was a great experience. Highly recommended

“The staff speaks no English making difficult the communication. The food looked very Asian however we could not try it b”

The room was bigger than what it looked in the picture; a nice surprise. The breakfast and the hot spring were great! I liked the flexible hours for using the public onsen. They were split into 2 areas; depending on your time plan, you could soak in the water early in the morning, in the afternoon, or late at night. I managed to get the right time when there was no-one in the open-air onsen one evening. The darkness, just with the softly illuminated bushes and trees around, the smell of flowers and the light drizzle...they made the experience very magical.

Convenient location, all the necessary amenities (e.g. toothpaste, tea, shampoo) are available. Huge bath.

“Excellent stay”

Set menu at dinner and breakfast was good. Access to onsens was great

“Nice hotel to disconnect, nothing else around”

Nice hotel to rest, and confy beds, decent japanese onsen, if you are looking for a good rest and disconnect from the world, this is the best option

“cleanliness”

quiet

“Nice, comfortable and quiet”

Love the 'Adults only', no screaming and running kids around. Big room, great spa facility.

“Lovely luxurious hotel”

We absolutely loved our stay here. Nothing was too much trouble for the staff. Everything was so comfortable and we felt very well taken care of. Location wise it was perhaps a bit more out the way than some places but we loved it being more remote and it was very easy and cheap to get to via bus and we did the whole Hakone loop no problem without a car. We got a taxi from Gotemba Shopping place for about £20. The food was really special and we loved the outdoor private jacuzzi. We got engaged just before we arrived here and it was the perfect special place to celebrate!

“Ella”

Food was exceptionally good, we had breakfast and dinner for 2 nights and both were plentiful and delicious. Would warmly recommend to book with food included.

The food was amazing. Beds were super comfy. They even let you choose your own Yukata for the night.

Great quiet place with an onsen, spacious rooms, great service.

The breakfast is very good by mixing western style to Japanese food. Onsen is clean and quiet as kids are not welcome

“Disappointing”

The room was clean and spacious. Private Jakuzzi was extremely nice, nite that it is due to reservation and additional payment, first part of kaiseki dinner (due to additional payment) was nice but then it went a bit of downhill. The bigger onsen is nice (onsens are being rotated between male and female each morning).

Staff were very accomodating and spoke to me in English when I indicated I was unable to speak Japanese well Food was excellent and room was spacious.

The rooms with the private onsen are outstanding, the staff was lovely and the diner was incredible.

The staff were very helpful and communicated with us in English. The room was very large, with an entry way, a large room, shower, and patio with private soaking bath. Since we had the private bath, instead of using the public one, we used the private one on our patio. It had a nice view out to nature. The shower itself was very large and also had a direct door to the patio and bath. We had the breakfast there and it was very filling and delicious.

“Some good points like the dinner and good comfort but some parts of the building are a bit old.”

The welcome was really nice. First time checking-in at a bar with an offered drink. Nice lobby with a warm design. Possibility for men and women to choose their yukata pattern and color. I took the plan with the dinner and it was a good Japanese-Western fusion course experience. The bed are comfy.

“mesmerising, amazing workmen’s with outside bath that was so incredible we used it every chance we got! Dinner was also”

Quality all round. facilities, service, food!