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The Ritz-Carlton, Guangzhou

Hotel

3 Xing An Road, Pearl River New City

10 nights, 2 adults

USD$2,438

Includes taxes and charges

10 nights, 2 adults

USD$2,438

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

The hotel is absolutely beautiful, the rooms are elegant and the comfort is alwa…

Good neighbourhood, great service, comfortable rooms, well-equipped gym, and rea…

Comfortable rooms
7 mentions

Bed was so comfortable, breakfast selection amazing, staff were so welcoming and…

One thing was the socket by the bedside didn’t work but other than that, everyth…

Great location
6 mentions

Centrally located and clean

The area is great and in the heart of the city lots of nice walks to Canton Towe…

Clean rooms
4 mentions

The rooms were very comfortable, clean and peaceful

Loved the little notes and touches left but the cleaning staff, a book mark and …

Breakfast available
2 mentions

We loved the breakfast

Good value
1 mentions

Such great value for money

Overview

Rising up in the heart of Pearl River New City area of Tianhe District, the Ritz-Carlton, Guangzhou, is a luxury destination in the Southern China hub. Located along Pearl River, it is just 1 km from Zhujiang New Town Metro Station and a 5-minute walk from Guangzhou Opera House. The hotel offers an outdoor heated pool, 5 dining options and a spa and fitness centre. The Ritz-Carlton, Guangzhou is a 10-minute walk from Friendship Shopping Mall or Xingsheng Road Bar Street and a 10-minute drive from Guangzhou East Railway Station. It is a 15-minute drive from Taikoo Hui Square and Pazhou Complex. It is approximately 45 km, or a 40-minute drive, from Baiyun International Airport. The luxurious rooms at The Ritz-Carlton are all above the 20th floor with city or Pearl River views. Each are elegantly decorated with a flat-screen TV, DVD player and marble bathrooms. The Ritz-Carlton Spa features a wide range of massage therapies, a spa bath and a beauty salon. The Club Lounge, combining contemporary elegance and minimalist comfort, is available for extra indulgence. Guests can visit the 24-hour fitness centre for personal training sessions or yoga classes. The hotel’s 5 main restaurants and bars serve a variety of Cantonese and Western dishes. The signature Cantonese restaurant, Lai Heen, received one Michelin star in 2019. Live music and drinks are available at The Churchill Bar and Pearl Lounge. Extensive catering and meeting facilities span over 3,300 square meters, including a large pillar-less Grand Ballroom that measures 1,209 square meters.

Traveller reviews

D

Dan

couple

June 23, 2026

10

What an incredible stay at The Ritz-Carlton, Guangzhou. From the moment I arrived, everything felt Ritz-Carlton :) :), welcoming, and perfectly taken care of. The hotel is absolutely beautiful, the rooms are elegant and the comfort is always great, the service was outstanding from start to finish. The staff made the experience truly special with their professionalism, warmth, and attention to detail. After long, busy days, coming back to such a peaceful and refined hotel was exactly what I needed. This is the kind of place that makes a trip feel memorable. I would highly recommend The Ritz-Carlton, Guangzhou and would happily stay again.

M

Mark

extended_group

June 22, 2026

10

Would highly recommend for a stay in Guangzhou

Good neighbourhood, great service, comfortable rooms, well-equipped gym, and really good food options in restaurant. Would highly recommend.

A

Amit

solo_traveller

June 13, 2026

9

Super!

E

eric

solo_traveller

June 1, 2026

10

Service exceptionnel

S

Stephanie

extended_group

May 30, 2026

8

overall stay is great, only thing the breakfast buffet service is mediocre at best

Great!

S

Sivananda

couple

May 21, 2026

8

Came for the fair and stay was comfortable

Centrally located and clean

M

Mase

solo_traveller

May 21, 2026

10

Ok

R

Rae

solo_traveller

May 8, 2026

9

Excellent stay. Would return.

I stayed for work as solo traveller and had access to the club which I highly recommend. The staff were so lovely there. and remembered you and your preferences. The rooms were very comfortable, clean and peaceful. The area is great and in the heart of the city lots of nice walks to Canton Tower and various shopping areas.

Y

Yuchao

couple

May 2, 2026

3

Not worst the money, worst Ritz Carlton experience

Only the location is good

C

Cam

couple

April 27, 2026

10

Amazing stay, gorgeous hotel with beautiful staff and extra comfy bed.

Everything! Bed was so comfortable, breakfast selection amazing, staff were so welcoming and helpful and the location was great close to lots of malls and food areas. Loved the little notes and touches left but the cleaning staff, a book mark and some candies and turn down service nightly was lovely.

H

Hanan

couple

April 26, 2026

9

Everything was clean and the staff were sooo helpful and attentive. Such great value for money. One thing was the socket by the bedside didn’t work but other than that, everything was excellent!

A

Avi

extended_group

April 19, 2026

10

One of the best place ever

A

ARS

family_with_children

April 17, 2026

10

Great we will come back

Z

ZHIJUN

family_with_children

April 17, 2026

9

It’s a good hotel, and we would consider staying here again next time.

We loved the breakfast. The hotel offers a wide variety of choices, and every dish was well prepared and delicious. The hotel is also well maintained, even though it has a bit of history.

S

Sam

couple

April 16, 2026

9

Need to improve the food qualities

Location

S

Sooriya Mudiyanselagw

solo_traveller

April 14, 2026

10

Excellent service and staff, central location for all access service

L

Lulu

couple

March 30, 2026

8

Very pleasant hotel overall, but below my expectations

The bed is super comfortable

G

Gert

family_with_children

March 23, 2026

10

My wife and I had a wonderful stay at The Ritz-Carlton Hotel. From the moment we arrived, we were impressed by the warm hospitality, beautiful surroundings, and exceptional service. The room was elegant and comfortable, and every detail made our visit feel special and relaxing. It was truly a memorable experience, and we thoroughly enjoyed our time there.

N

NATALIA

extended_group

February 10, 2026

10

The service was top-notch! We were left with the warmest impressions of our stay. Every detail spoke of the highest level of service.

N

Nok Lam

couple

January 19, 2026

8

Very good location and nice staff.

Had dinner at Lai Heen for our anniversary and the staff were really attentive and gave up free cake which made it really special.

Facilities

Activities

Sauna, Fitness centre, Spa and wellness centre, Massage, Billiards, Hot tub/Jacuzzi, Bicycle rental (additional charge), Hammam, Public Bath, Beauty Services, Facial treatments, Hair treatments, Hair cut, Hair colouring, Hair styling, Body treatments, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Happy hour, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Family rooms, Facilities for disabled guests, Heating, Soundproof rooms, Lift, Safety deposit box, Air conditioning, Designated smoking area

Internet

Internet services

Outdoors

Garden, Sun terrace, Outdoor pool (all year), Outdoor pool

Parking

Parking on site, Private parking, Parking garage, Parking, Free parking

Physical distancing

Physical distancing rules followed

Pool and wellness

Swimming Pool, Heated pool, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming pool

Safety & security

Carbon monoxide detector, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas

Services

Concierge service, Private check-in/check-out, Trouser press, Lockers, Daily housekeeping, ATM/cash machine on site, Valet parking, Currency exchange, Express check-in/check-out, Fax/photocopying, Luggage storage, Packed lunches, Car hire, Tour desk, Ironing service, Barber/beauty shop, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Club City View King Room

Located on floors 33 to 36, the room features a dressing room, a radio, and a flat-screen TV. It offers views of Pearl River New City and Club Lounge benefits. Club floor Benefits include: - breakfast; - light lunch, - afternoon tea, - Hors d'oeuvres and cocktails, - desserts and cordials.

Max 2 guests 50 1 bedroom 1 bathroom
Deluxe King Room

Located on floors 20 to 30, the room features a dressing room, a radio, and a flat-screen TV. It also has a seating area and a mini fridge.

Max 3 guests 50 1 bedroom 1 bathroom
Deluxe Twin Room

Located on floors 20 to 23, this air-conditioned room features a dressing room, a radio, and a flat-screen TV. It also has a seating area and a mini fridge.

Max 4 guests 50 1 bedroom 1 bathroom
Opera River View King Room

Located on 20 to 32 floors. Offering opera view, room comes with a dressing room, a radio and a flat-screen TV. It also has a seating area and a mini fridge.

Max 3 guests 50 1 bedroom 1 bathroom
Opera River View Twin Room

Located on floors 20 to 23, this room features a dressing room, a radio, and a flat-screen TV. It also has a seating area and a mini fridge. It offers a view of the opera house.

Max 4 guests 50 1 bedroom 1 bathroom
Premium City View King Room

Located on floors 25 to 32, the room features a dressing room, a radio, and a flat-screen TV. It also has a seating area and a mini fridge.

Max 3 guests 50 1 bedroom 1 bathroom
Canton Tower River View King Room

Located on 20 to 32 floors. Offering a river view, the room features a dressing room, a radio, and a flat-screen TV. It also has a seating area and a mini fridge.

Max 3 guests 50 1 bedroom 1 bathroom
Club Canton Tower River View Room

Located on floors 33 to 36, the room features a dressing room, a radio and a flat-screen TV. It offers views of the Pearl River and Club Lounge benefits. Club floor Benefits include: - breakfast; - light lunch, - afternoon tea, - Hors d'oeuvres and cocktails, - desserts and cordials.

Max 2 guests 50 1 bedroom 1 bathroom
Canton Tower River View Twin Room

Located on floors 20 to 23, the room features a dressing room, a radio, and a flat-screen TV. It also has a seating area and a mini fridge. Offers a river view.

Max 4 guests 50 1 bedroom 1 bathroom
Club City View Twin Room

Located on floors 33 to 36, this room features a dressing room, a radio, and a flat-screen TV. It offers views of Pearl River New City. Club floor benefits include: - breakfast - light lunch - afternoon tea - Hors d'oeuvres and cocktails - desserts and cordials.

Max 2 guests 50 1 bedroom 1 bathroom
Premium City View Twin Room

Located on 25 to 32 floors. Offering a city view, the room features a dressing room, a radio, and a flat-screen TV. It also has a seating area and a mini fridge.

Max 4 guests 50 1 bedroom 1 bathroom
Canton Tower River View Carlton Suite

Located on floors 36 and 37, the suite features a dressing room, a radio, and a flat-screen TV. It offers river views, free internet access and Club Lounge benefits including: - Five food and beverage presentations; - Complimentary pressing service up to 2 pieces of garment per day Other Club floor Benefits include: - breakfast; - light lunch, - afternoon tea, - Hors d'oeuvres and cocktails, - desserts and cordials.

Max 2 guests 130 1 bedroom 1 bathroom
Carlton City View Suite

Located on floors 36 and 37, the suite features a dressing room, a radio, and a flat-screen TV. It offers panoramic city views, free internet access and Club Lounge benefits including: - Five food and beverage presentations; - Complimentary pressing service up to 2 pieces of garment per day Other Club floor Benefits include: - breakfast; - light lunch, - afternoon tea, - Hors d'oeuvres and cocktails, - desserts and cordials.

Max 2 guests 130 1 bedroom 1 bathroom
Club Canton Tower River View Suite

Located on floors 27 to 31, the suite features a river view, a dressing room, a radio, and a flat-screen TV.

Max 2 guests 100 1 bedroom 1 bathroom
Club City View Suite

Located on floors 32 to 35, the suite comes with a dressing room, a radio and a flat-screen TV. It offers views of Pearl River New City and Club Lounge benefits, including: - Five food and beverage presentations - Complimentary pressing service up to 2 pieces of garment per day Other Club floor Benefits include: - breakfast; - light lunch, - afternoon tea, - Hors d'oeuvres and cocktails, - desserts and cordials.

Max 2 guests 100 1 bedroom 1 bathroom
Deluxe City View Suite

Located on floors 28 to 31, the suite features a dressing room, a radio, and a flat-screen TV. It offers views of Pearl River New City.

Max 4 guests 100 1 bedroom 1 bathroom
Deluxe River View Suite

Located on floors 27 to 31, the suite comes with a dressing room, a radio and a flat-screen TV. Offers a river view.

Max 4 guests 100 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 10, 2024, 2:51 AM

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