Palacio de Santa Inés
Cuesta de Santa Inés, 9
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Why people book this hotel
“Perfect location in albacyn, beautiful lobby area, fulfilling breakfast, Alhambr…”
“Good location Beautiful ambience Great staff, good breakfast”
“Historic building, great location, friendly staff”
“Fantastic location, full of character, nice room and very helpful staff”
“Lovely old property, we had the Alhambra view room which was great and meant we …”
“The hotel was quiet when we stayed”
“breakfast was great”
“Lovely breakfast”
“52 stairs up to the room but the view was totally worth it”
“Upgraded us at a great price and the Royal Suite and Alhambra View room were sen…”
“Amazing breakfast, lovely staff clean room”
Overview
The 16th-century Palacio De Santa Ines, set in the Unesco World Heritage Albayzín district, is 5 minutes’ walk from Granada Cathedral. Set in 2 Mudéjar buildings, the hotel features a salon with an authentic Mudéjar panelled roof, built in 1512. The ornate patio includes a fountain, ornamental tiles and original renaissance paintings. All rooms come with a safe, minibar, pillow menu and private bathroom with a hairdryer and free toiletries. Some rooms are duplex, and Superior Rooms offer Alhambra views. A buffet breakfast is available and you will find many bars and restaurants in the immediate area. The hotel offers tea and coffee in the afternoon, and there are vending machines for drinks and snacks. Free Wi-Fi is offered and there is 24-hour reception. Hotel staff can reserve tickets for shows, guided tours to the Alhambra Palace and the city’s Arab Baths and other events. They can also help you with travel arrangements.
Traveller reviews
Richard
solo_traveller
June 15, 2026
“Great location, comfortable room”
Historic building, great location, friendly staff. Everything worked
Steven
couple
June 6, 2026
“Lovely boutique hotel with helpful staff in a great location.”
Fantastic location, full of character, nice room and very helpful staff.
Shaurya
solo_traveller
June 6, 2026
“Memorable stay at Granada”
Perfect location in albacyn, beautiful lobby area, fulfilling breakfast, Alhambra view from the room and helpful staff
Sue
couple
June 6, 2026
“Well located lovely historic hotel in centre of the old city.”
Good location Beautiful ambience Great staff, good breakfast
TJ
couple
June 4, 2026
“beautifully atmospheric and comfortable stay”
breakfast was great.location was excellent. building is beautiful. architecturally v interesting and decorated v sympathetically. well stocked mini bar too
Lord Christopher
extended_group
June 1, 2026
“Excellent”
Atmospheric old building with lots of charm and character. Very well situated for the centre of Granada.
Annabella
extended_group
May 28, 2026
“Friendly Pretty hotel with easy access to all of Granada”
Lovely old property, we had the Alhambra view room which was great and meant we could just have a drink and stare at it all night. Lovely staff who were super helpful. 52 stairs up to the room but the view was totally worth it.
Tracey
couple
May 21, 2026
“Lovely hotel in a great, central location.”
Interesting historic building in a great location just off the Carrera del Darro, so central to the Albaicin and Sacromonte districts as well as the Alhambra. The hotel was quiet when we stayed. The staff was friendly. Lovely breakfast. Comfy beds. Has air conditioning.
John
couple
May 10, 2026
“Despite the negative points, we had a lovely stay at the Palacio de Santa Ines, and it is good value”
Great location Historic building Quirky
Simpson
extended_group
May 3, 2026
“Had a wonderful time. Fantastic location. Very friendly and helpful staff”
The old style and location
ANNA
couple
April 30, 2026
“We loved our stay in the hotel, it was a great experience”
Location and lots of character, friendly staff & great breakfast
Juliet
extended_group
April 28, 2026
“Incredible location, lovely staff, clean and comfortable”
Beautiful old building in a fantastic location - couldn't be better - and super helpful, kind and polite staff! Comfortable big beds! Wonderful couple of nights stay
Angela
couple
April 26, 2026
“Great place to stay”
Great location, smiley helpful front desk staff
Jeanette
couple
April 23, 2026
“Generally a wonderful time spent in Granada”
Very central, friendly welcome, close to Alhambra and restaurants/ cafes
Veronique
couple
April 22, 2026
“A unique, beautiful, friendly hotel that is 16th century with an unbeatable location. We cannot recommend it enough. Enj”
Absolutely stunning with Renaissance frescos.
Hugh
solo_traveller
April 17, 2026
Beautiful place
Carmel
couple
April 16, 2026
“Lovely little extras in the room”
Amazing breakfast, lovely staff clean room.
Ray Lock
family_with_children
April 14, 2026
“Great location, authentic hotel and fantastic staff!”
Brilliant location and staff could not have done anymore for us. Upgraded us at a great price and the Royal Suite and Alhambra View room were sensational. It could not have been a better 60th Birthday present that gave me plenty of points!!
Paolo
couple
April 13, 2026
“Recommended!!”
Position, great breakfast with various selection of food, kindness of the staff
Davies
couple
April 12, 2026
Fantastic position right in the heart of the old town. The property was beautiful, with lots of character. The staff were charming and helpful.
Facilities
Activities
Skiing, Massage, Pub crawls, Walking tours, Bike tours, Tour or class about local culture, Live music/performance, Spa/wellness packages
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid-friendly buffet, Wine/champagne, Fruits, Special diet menus (on request), Breakfast in the room
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, WiFi available in all areas, Family rooms, Lift, Safety deposit box, Pets allowed, Non-smoking rooms, Non-smoking throughout, Air conditioning, Soundproof rooms, Heating
Internet
WiFi, Internet services, Free WiFi
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Services
Shuttle service, Pet basket, Pet bowls, Express check-in/check-out, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Car hire, Tour desk, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Vending machine (drinks), Vending machine (snacks), Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries
Ski
Ski pass vendor, Ski storage
Transport
Airport pick up, Airport drop off
Double or Twin Room with Alhambra Views
This room offers views of the Alhambra Palace. There is a safe, minibar and private bathroom with a hairdryer and free toiletries.
Double or Twin Room
Room with a safe, minibar and private bathroom with a hairdryer and free toiletries.
Triple Room
Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.
Family Room (2 Adults + 2 Children)
This spacious split-level room is suitable for 2 adults + 2 children. It has a safe, minibar and private bathroom with a hairdryer and free toiletries.
Suite
Featuring an original 16th-century ceiling, this suite has a large double bed,minibar and seating area with a sofa bed.
Standard Single Room
Featuring free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. This single room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Hotel Policies
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