Chalés Poncho Serrano
Rua José Parmegiani, 180
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Overview
Situated 3 km from Festivals Palace, Chalés Poncho Serrano features accommodation with free WiFi and free private parking. Every unit has a private bathroom and shower, air conditioning, a flat-screen TV and a minibar. Saint Peter's Church is 3.3 km from the lodge, while Gramado Bus Station is 4.1 km from the property. The nearest airport is Hugo Cantergiani Regional, 67 km from Chalés Poncho Serrano, and the property offers a paid airport shuttle service.
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Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Breakfast options, Breakfast in the room
Food & drink safety
Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Heating, Adult only
Internet
WiFi, Free WiFi, Internet services
Parking
Free parking, Parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Safety & security
24-hour security, Key access, Fire extinguishers
Safety features
Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Daily housekeeping, Room service, Airport shuttle, Babysitting/child services, Tour desk, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers
Transport
Airport pick up, Airport drop off
Deluxe Room
This double room's special feature is the fireplace. Offering bathrobes, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Deluxe Room
This double room provides a fireplace. Offering bathrobes, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Hotel Policies
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