“Brilliant”

Pool area and staff

“It provided everything we needed for our stay”

Friendly staff.

“Great”

Beautiful hotel, great food, good location. Would recommend

Good location, close to Heraklion city and the Airport (15min drive), the beach, supermarkets, etc. The staff is very kind. The food during breakfast and dinner was very good as well, with a mixture of international and Greek dishes.

“Really nice and enjoyable week”

Great food. Worth paying extra for the all inclusive,

Lovely hotel by the beach. Staff super friendly and rectified any issues we had.

“Lovely stay in Gouves”

The room was big and beds were comfortable. We got a super massive king size double so we had a lot of space. Air con worked very well and the pool by our room was not crowded like in the main area. They had almost every night some type of entertainment which I thought I wouldn’t be very much interested but then I realised how good the performers were so I enjoyed every one of them. The hotel is just by the beach and there are shops and stuff to do nearby. I really liked the food also, we stayed a week and didn’t feel like we were repeating too much. They changed every day the menu and the food was good. Some veggie options as well. I asked for oat milk as I take normal milk and Eva was very kind in bringing it out every time. She was very nice to us and made us feel really comfortable! Always with a smile and making sure everyone is happy.

Really perhaps the only problem is the wi-fi, which basically only works at the reception and very slowly. Outside the reception it does not work at all.

The food was just amazing at the hotel. The room was clean. The receptionist and also the other staff were very kind. The property's playground was very safe

I start with the best thing, the food was amazing at the hotel. I also heard from other guests that they returned here because of the delicious meal. We spend a lot of time at the property's playground with our children. We also had an own jacuzzi next our apartment.

Good location, close to Heraklion city and the Airport (15min drive), the beach, supermarkets, etc. The staff is very kind. The food during breakfast and dinner was very good as well, with a mixture of international and Greek dishes.

“If you not fussy about food then it’s fine as hotel it’s lovely”

Lovely hotel the lack of choice at snack bar let it down was just left over clod breakfast maybe because season was ending

Very happy and helpful staff. Food for breakfast and dinner was good

“Good value suitable for families clean rooms friendly staff”

Suitable for families. Clean facilities. Good choice of food served daily. Friendly and helpful staff. Entertainment a few times a week. Air conditioning in rooms. Good value

“Lovely hotel”

Lovely hotel, close to lots of restaurants/shops. Two great pool areas. Staff are fantastic!

“Comfortable and close to the sea”

It was first vacation with out baby and we had a great time. The room has all the facilities to prepare baby formula and food - kettle, microwave, fridge, stove etc. The saff loves children and everyone was very nice. The pools are fantastic - both big and baby paddling pool. They are not too deep so the water heats quickly, so baby could enjoy splashing too. Hotel was very close to the beaches. Relatively easy to go everywhere with a pram There was some entertainment in the pool area on some of the nights and it was a nice bonus. Food was varied, breakfasts were standard choice with some variety of British food like in most resorts. Dinners offered some Greek and international dishes. There was something different every night - we stayed for a week and nothing was a repeat. The baclava for dessert was great. Lots of fresh and cooked veggies and different types of meat every night. Gyros was nice. Food exceeded my expectations and I gladly tried lots of Greek dishes.

“A functional establishment with no frills, not for those looking for a restful time.”

It was central within the resort and easily accessible, staff were friendly and responsive.

Very friendly staff and environment. Good location. Very clean and staff helpful

“Beautiful location and friendly staff, room was modern however could have been kept cleaner”

Lovely staff and decent selection of food

The first room was very small ,but asked to change rooms with no problem,husband got dermatitis on feet ,caused by dirty water ,they could do with using bleach in bathrooms.other than that staff amazingly friendly,beds clean and comfy ,food good.on website says it’s hotel and spa so was hoping to relax with massage ,but didn’t meet expectations.good hotel if looking for relaxation,as a bit far out from main activities.