“Owner is super friendly n helpful”

Lovely and cozy place

The guest was super nice with us, she waited for us and was open to have a long chat during the evening while she prepared delicious tea.

This hotel is a large building with multiple different houses and rooms. I personally couldn't see anything the reviews talked about in the rooms I stayed in. They were standard Japanese style rooms, with their own bathrooms. I was nicely asked to move rooms as there was a mistake with the booking. I had a small pantry kitchen (microwave, kettle, fridge) in first room, but the second one was missing the microwave. There are plenty of restaurants nearby (and you get a map with opening times from the lady working the reception!) and there is a 7-11 in walking distance as well. I booked at a time where there were little vacancies and this hotel offered the best balance between price and comfort from the vacancies that were left.

“Without a car should of stayed in Hakone and place tired”

Only suitable if you have a car. One to two Km from Gora Train Station down 1000 very step steps if walking and bus every hour. Had to get Taxi $16 & $20. Room futon made up but room very cold when we arrived, bath water freezing cold or boiling hot and only 1 set of towels. Then bug in my bed in the morning.

“Lovely traditional stay”

The apartment itself was spacious and really lovely. A traditional tatami mat and futon beds style room. Lovely gardens at the complex and very friendly and helpful staff. The apartment was very clean and exceeded our expectations when we booked. Gora is really well located for doing hakone loop and especially getting ahead of day tripper crowds on cable car and ropeway.

“Nice and quep”

Quiet place with no much interaction with staff

The host was very pleasant and helpful. We enjoyed staying in a traditional Japanese way. The location was very quiet and peaceful.

“Loved it. Would stay there anytime again”

Clean, very quiet .

Albeit slightly expensive, the private room was HUGE, by all standards. There was a kitchenette area, and two separate tatami rooms. Perfect for families or a group of people. The garden was beautiful.

“A fost acceptabil”

the host is very kindly

Old and cold but had character and charm. Loved the room too!

Beautiful rooms, friendly staff, clean facilities, a very traditional and welcoming ryokan experience.

“Lovely appartment”

Lovely couple running the place helped us with our bags and showed us where to go around town. Appartment was lovely and felt very traditional.

Surround is quiet and nice. That's a first and last plus.

“Great staff, facility needs work”

Very very helpful staff. However, several things were not working in the room, and controlling the heating system was confusing.

The room is clean and spacious.

“So bad”

Room very large

It would be appreciated to have someone physically upon arrival

“The staff are very nice, the accommodation....not so much.”

Staff were very polite and attentive. Location is fairly peaceful

“terrible washing facilities”

spacious and attractive room