Hotel Kristall - Adults Only
Gerlosstraße 124
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Why people book this hotel
“Breakfast that stands out from the usual - think natural honey, fresh orange jui…”
“Excellent hotel, with great service and good breakfast”
“The staff went above and beyond to help us”
“Breakfast was really good and the staff super friendly”
Overview
This elegant 4-star hotel in Gerlos is only 150 metres from the newly built Dorfbahn Cable Car and 800 metres from the Isskogelbahn Cable Car and the Zillertal Alps Ski Area. There is a spa area with an indoor pool. The free ski bus stops opposite the hotel. The rooms of Hotel Kristall are elegantly decorated with solid wood furniture in a traditional Tyrolean style. They feature a balcony, a flat-screen cable TV, and a bathroom. The breakfast buffet includes a large selection of regional products. Spa facilities include a sauna, a Kneipp pool, a steam bath and a hot tub. Free parking is available on site. Ski deposit is possible directly at the bottom station of the Dorfbahn Cable Car, available at a surcharge. The local destination fee "Free Mountain" includes several benefits for guests, such as free use of a ski depot at the valley station of the newly-built Dorfbahn Cable Car in winter, and in summer, free use of local cable cars and free use of the property's mountain bikes.
Traveller reviews
Alfred
couple
January 4, 2026
Breakfast that stands out from the usual - think natural honey, fresh orange juice machine, good olives and a wide selection of herbal teas. The staff went above and beyond to help us.
Dragomir Dorinel
solo_traveller
December 28, 2025
The heating was not working from 11:00 PM until approximately 5:30 AM, and it was warmer outside than inside the room. In the bathroom there was a window that had nothing to cover it, so it was possible to see inside from outside.
Eva
extended_group
March 19, 2025
We had a lovely stay at the hotel. The lockers next to the skilift were great. Breakfast was really good and the staff super friendly. Would definitely recommend.
Peter
solo_traveller
March 23, 2024
Excellent hotel, with great service and good breakfast. Loved the sauna
BOSTJAN
extended_group
April 6, 2023
Great stay. Fantastic Breakfast and amazing wellnes
Jacek
family_with_children
February 15, 2023
“Great hospitality. Excellent stay.”
Excellent breakfast. There is everything a normal person needs. No frills, great help with ordering additional dishes. Perfection.
Facilities
Activities
Sauna, Fishing, Skiing, Spa and wellness centre, Hiking, Cycling, Hammam, Indoor pool, Indoor pool (seasonal), Spa facilities, Steam room, Spa lounge/relaxation area, Fitness/spa locker rooms, Walking tours, Bike tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, WiFi available in all areas, Bicycle parking, Non-smoking rooms, Heating, Lift, Safety deposit box, Minimarket on site, Adult only, Designated smoking area
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Heated pool
Safety & security
Key card access, Smoke alarms, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Daily housekeeping, Packed lunches, Luggage storage
Ski
Ski pass vendor, Ski storage, Ski school
Budget Double Room without Spa Access
This double room features a balcony and cable TV. Please note when booking this room no entry to the spa is included (no bathrobe, no spa shoes). Please note that breakfast is not included in this room category .
Comfort Double Room Mountain View
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 1 bed.
Economy Double Room without Spa Access
This double room has a balcony, mountain view and flat-screen TV. Please note when booking this room no entry to the spa is included (no bathrobe, no spa shoes).
Standard Double Room with Mountain View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a balcony with garden views, this double room also provides a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Hotel Policies
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