River Terrace Resort & Convention Center
240 River Road
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Why people book this hotel
“Walking is close from here”
“I chose this hotel for the location, and it didn't disappoint”
“No breakfast no bar no dinning room it was all closed down”
“Room was clean, beds were comfortable”
“The staff And location”
“The staff were exceedingly polite and welcoming”
“The rooms are very spacious ,clean, and have no carpet”
“The room was clean, albeit a little bit dated in terms of decor”
“pool was awesome”
Overview
This Gatlinburg resort is a 4-minute drive from the Smoky Mountains and features 2 seasonal outdoor pools and an on-site restaurant. Little Pigeon River runs alongside the property. A microwave, small refrigerator, and cable TV are featured in every room at this Gatlinburg River Terrace Resort and Convention Center. A seating area is included. Select rooms have a balcony and offer views of the river. Free WiFi is available in the 24-hour reception and lobby. A concierge desk and laundry facilities are on site. Whitewater rafting and scenic walking paths are 2.2 km away. The trolley stops near the resort for easy access to area attractions. Wild Bear Falls water park is a 9-minute drive away, while Dollywood amusement park are 14.7 km away.
Traveller reviews
Stacey
solo_traveller
May 19, 2026
Walking is close from here
Javier
couple
January 6, 2026
“Unbeatable location, but the rooms need a major refresh!”
I chose this hotel for the location, and it didn't disappoint. Being within walking distance of Anakeesta and the main Gatlinburg town attractions made our trip very convenient. We also had a balcony with a mountain view, which was easily the highlight of the stay.
Miguel
extended_group
December 28, 2025
“The worts of my experience”
Just the location
Ernest
family_with_children
August 2, 2025
Location
silvia
family_with_children
January 21, 2025
“We love this place ❤️”
The rooms are very spacious ,clean, and have no carpet. i love the balcony very comfortable. I'll back definitely.
Sanders
family_with_children
April 3, 2024
“Terrible”
The room was nothing like the room I reserved online.
ROY
solo_traveller
January 21, 2024
“A real disappointment. A real nightmare!!!”
The staff And location. Very friendly and kind staff . The location is great .
Dan
couple
December 11, 2023
“We loved it!”
The location was stunning. The staff were exceedingly polite and welcoming. The room was clean, albeit a little bit dated in terms of decor. We would definitely return to this location again in the future.
Benita Young
couple
November 10, 2023
“Wasn't good !I' stayed there 4yrs ago was alot better probably won't stay with them again”
No breakfast no bar no dinning room it was all closed down .was disappointed .it use to be a nice place but not as much anymore!matter fact if I'd been told or knew there dinning and bar was closed would had not stayed therr
Theresa
couple
October 31, 2023
nothing about the hotel
James
family_with_children
July 17, 2023
“$239 a night! I have had better accommodations at a motel 6 for a third of the price!”
Location
Renfroe
couple
June 12, 2023
“I was disappointed the Bar and grill was shut down, an interest point on my decision.”
Room was clean, beds were comfortable. Location was great. Staff was very friendly and helpful.
Crista
couple
April 5, 2023
“Terrible”
Friendly lady at front desk. Very helpful.
Hammer
solo_traveller
September 22, 2022
“I've stayed here a few times and love staying in duck watch”
Location was close to attractions
AngeloF70
family_with_children
September 10, 2022
“Nice Beautiful place to stay, two steps from the city center.”
I Really enjoyed the view from the room balcony
steve
couple
September 2, 2022
pool was awesome
Karen
solo_traveller
July 26, 2022
There was none
Facilities
Activities
Hiking
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Lift, Heating, Non-smoking throughout, Air conditioning, Pets allowed, Non-smoking rooms, Family rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Picnic area, Outdoor pool, Outdoor pool (all year)
Parking
Parking, Free parking, Parking on site, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Heated pool, Shallow end, Fence around pool, Swimming Pool, Swimming pool
Safety & security
24-hour security, Key card access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available
Services
Laundry, Meeting/banquet facilities, 24-hour front desk, Concierge service, Vending machine (drinks), Vending machine (snacks), Tour desk
River View Signature King Guestroom
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Signature King Guestroom
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Standard King Guestroom
A cable TV, microwave and compact refrigerator are included in this room. The room has a seating area and offers a balcony or open patio.
River View Queen Guestroom
Featuring a private balcony with views of the river, this room is equipped with a cable TV, microwave and compact refrigerator. A seating area is included.
River View Signature King Loft
The spacious quadruple room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
River View Signature Queen Guestroom
This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Signature Queen Guestroom
This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Standard Queen Guestroom
This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Hotel Policies
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