Crossroads Inn & Suites
440 Parkway
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Location”
“Good location, relatively quiet”
“Very clean, very friendly staff, close to everything”
“Nice pool Easy to walk into Gatlinburg Clean and cool”
“Room was big and clean”
“Great location and room was very clean”
“The staff the location”
“Staff was nice”
“Breakfast was good”
“There wasn't any breakfast available”
“Great value for money and location for visiting Gatlinburg”
Overview
Situated 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool. Crossroads Inn & Suites includes cable TV and free WiFi. A microwave and refrigerator are also provided and free coffee is served in the morning. A fitness centre is located on site and laundry facilities are available. The Gatlinburg Convention Centre is a 15 minutes' walk from Crossroads Inn & Suites. Pigeon Forge and Dollywood Amusement Park are just 15 minutes from the hotel by car. Please note that the elevator will be unavailable from 25-12-2023 to 31-03-2024. During this period, guests must use the stairs.
Traveller reviews
RyungA
family_with_children
March 22, 2026
Location
Philip
couple
November 25, 2025
“Short stay in Gatlinburg”
Good location, relatively quiet. Comfortable room in which all equipment worked.
Carlos
family_with_children
November 10, 2025
Very clean, very friendly staff, close to everything
Demi-mae
couple
July 14, 2025
Great value for money and location for visiting Gatlinburg
Helen
family_with_children
July 1, 2025
“Good place to stay on Gatlinburg”
Nice pool Easy to walk into Gatlinburg Clean and cool
Tracy
family_with_children
May 12, 2025
“Great stay”
The staff the location. It was clean.
Sylvia
couple
May 4, 2025
“2 months later and still haven’t received my 60.00 deposit back”
Location
Sandra
family_with_children
November 17, 2024
“Good for a stop over.”
Location was great. Room was big and clean. Staff was nice. Breakfast was good.
Zach
couple
October 30, 2024
Great location and room was very clean
louise
couple
August 15, 2024
“Good location and seen plenty of bears”
Location
Cristhian Ruiz
solo_traveller
July 4, 2024
yes absolutely
Jeff
family_with_children
June 1, 2024
“Nice clean room with modern things in room. Could hear other guests outside somewhat. WE enjoyed.”
Nice clean room and very modern....Located right in downtown Gatlinburg....Breakfast was good.
Jennifer
family_with_children
May 2, 2024
There wasn't any breakfast available. Location was good.
James
family_with_children
April 2, 2024
A clean room with free parking
Juan
couple
February 22, 2024
It was great
Prophete
couple
February 11, 2024
“Decent won't return.”
Location was close to all the local attractions. The room was nice and comfortable.
Kerry
couple
February 5, 2024
“You get what you pay for.”
The location….Easy to walk to town. The room was big.
MICHAEL
couple
February 5, 2024
“Overall ok and would stay again, would of been nice to know that there was no breakfast or elevators”
The room size was as expected and it was nice and clean. There were no surprises when we arrived concerning the room.
Eric
family_with_children
January 28, 2024
“There was no breakfast. Elevator was broke. None of this was mentioned when I booked. I traveled wit”
Read summary
Maddie
couple
January 15, 2024
Was good location to gaitlinburg, not too far away but out of the hustle and bustle. Room was clean
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool, Outdoor pool (seasonal)
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Kids' pool, Swimming pool, Heated pool, Salt-water pool, Pool/beach towels, Shallow end, Sun loungers or beach chairs
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Laundry, Fax/photocopying, Vending machine (drinks), Vending machine (snacks), Daily housekeeping
Apartment
This apartment features a pool with a view. This apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 3 beds.
Deluxe King Room
Guests will have a special experience as this double room offers a pool with a view and a fireplace. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.
King Room
This double room features a pool with a view and a fireplace. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 1 bed.
King Room - Disability Access
This double room features a pool with a view. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 1 bed.
One King Bed Jacuzzi
This room features a microwave, refrigerator, and coffee-making facilities.
Standard King Room
This double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.
Standard Queen Room
Guests will have a special experience as the double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.
Superior Double Room
The pool with a view and fireplace are the special features of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.
Queen Room with Two Queen Beds
This room features a microwave, refrigerator, and coffee-making facilities.
King Suite with seasonal fireplace
This suite has a microwave and seating area.
Deluxe Studio
Guests will have a special experience as this studio provides a pool with a view and a fireplace. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.
Hotel Policies
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