Neptune Village Beach Resort & Spa - All Inclusive
Diani Beach
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff are very rude and and un proffessional”
“Excellent food Excellent staff”
“the room was good, the restaurant very good”
“) Enough sunbeds for everyone nicely shaded under palm trees”
“Amazing all inclusive hotel great location & awesome staff”
“Excellent beach, very responsive and helpful staff (except those at reception), …”
“The meals were horrible especially breakfast was pathetic”
“Breakfast was good and the staff extremely friendly and helpful”
Overview
Situated at Diani Beach on the South Coast, the Neptune Village Beach Resort & Spa offers a fresh water outdoor swimming pool and a tropical garden Mombasa is 40 km away. Rooms are located in traditional makuti-roofed bungalows and feature a balcony with garden views, outdoor furniture, and air conditioning. The bathroom has a shower. Breakfast, lunch and dinner are served at Karami restaurant. Alternatively guests can order à la carte at Bustani restaurant, situated next to the swimming pool. The resort also features 2 other bars. Neptune Village Beach Resort boasts a spa, water sports centre and entertainment staff. Guests can enjoy a variety of activities such as table tennis, beach volley ball, aqua-gym, mini golf or tennis. It also has a kids club and a separate swimming pool area for children. The resort is 45 km away from Moi International Airport in Mombasa. The Ukunda Airstrip is an 8 km drive from the property.
Traveller reviews
Judymylce
extended_group
May 19, 2026
“You are a service industry with pathetic service, staff are rude and unkempt,”
The meals were horrible especially breakfast was pathetic!!! Staff are very rude and and un proffessional!
CAROLINE
family_with_children
April 13, 2026
“Value for money not met”
Easter dinner
John Wachira
family_with_children
April 6, 2026
Excellent food Excellent staff
Andreas
couple
October 26, 2025
“Exellent! Very nice staf”
The bread. And we allways had to ask for transpoon to eat the dessert in small glases!! Cats in the restaurant was’nt quite top. Nor monkeys.
Glenn
family_with_children
October 21, 2025
“AWESOME, just AWESOME...”
Amazing all inclusive hotel great location & awesome staff. Thank-You...
Tjongarero
solo_traveller
January 16, 2024
“Best stay, good service.”
Breakfast was good and the staff extremely friendly and helpful
Neil
couple
June 10, 2023
“the stay was not perfect due to the poor services as listed above”
the room was good, the restaurant very good
Martin
couple
January 4, 2022
Excellent beach, very responsive and helpful staff (except those at reception), everything included nice pools and area. Food choice is superb - and better than anywhere I've ever seen (and I do travel a lot!) Enough sunbeds for everyone nicely shaded under palm trees. A very good local beach lounge 5 minutes walk by the beach from the hotel. Effective beachline security protects guests from unwanted visitors walking the beach. There is a nice group of cats near the kitchen who will ask you for food but will also let you pet them.
Simon
couple
December 15, 2021
Room service and maintenance of room equipment
Facilities
Activities
Tennis court, Sauna, Fishing, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Windsurfing, Darts, Hot tub/Jacuzzi, Canoeing, Diving, Snorkelling, Entertainment staff, Nightclub/DJ, Water sport facilities on site, Kids' club, Beachfront, Evening entertainment, Private beach area, Beauty Services, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Beach, Themed dinner nights, Live music/performance, Live sport events (broadcast), Archery, Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Snack bar, Breakfast options, Restaurant, Bar
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Family rooms, Safety deposit box, Air conditioning, WiFi available in all areas
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun umbrellas, Swimming pool
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Daily housekeeping, Airport shuttle (additional charge), Shared lounge/TV area, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, Airport shuttle, 24-hour front desk, Room service, Meeting/banquet facilities, Currency exchange, Luggage storage, Tour desk, Fax/photocopying
Transport
Airport pick up, Airport drop off
Deluxe Double or Twin Room with Garden View
The spacious twin/double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath.
Deluxe Double or Twin Room with Pool View
This twin/double room features a pool with a view. The spacious twin/double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath.
Double or Twin Room with Garden View
The spacious twin/double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath.
Superior Double or Twin Room
Rooms feature a balcony with garden views and outdoor furniture. Rooms include a desk, TV, air conditioning and mosquito net and the bathroom comes with a shower. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). The extra person rates vary according to the season and may be lower than indicated in the policies.
Junior Suite
Guests will have a special experience as the suite features a pool with a view. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.
Hotel Policies
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