Best Western Galena Inn & Suites
9923 US 20 West
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Why people book this hotel
“Location”
“The location felt very homey and comfortable”
“The balcony made the room feel larger , and it was good to sit out in the fresh …”
“And from what I could tell, the rooms were very well taken care of”
“Breakfast was ok with average selection”
“Breakfast was surprisingly very good”
“Hotel had been renovated, clean, nice atmosphere”
“Very friendly and helpful staff”
Overview
Best Western Galena Inn & Suites is located in Galena, 8.5 km from The General at Eagle Ridge and 8.6 km from J Dubuque Monument. With free WiFi, this 3-star hotel offers a shared lounge and a 24-hour front desk. The property is non-smoking and is set 26 km from Diamond Jo Casino. The hotel offers a sun terrace. Guests at Best Western Galena Inn & Suites will be able to enjoy activities in and around Galena, like skiing and cycling. Popular points of interest near the accommodation include Belvedere Mansion, Galena Historic District and Galena-Jo Daviess County History Museum. The nearest airport is Dubuque Regional Airport, 36 km from Best Western Galena Inn & Suites.
Traveller reviews
Thomas
couple
January 20, 2026
“We love Galina, Best Western, meh”
Location
Guest
couple
November 24, 2025
“We love Galina, Best Western, meh”
Location
Arsenii
family_with_children
June 29, 2025
Rooms don't look any close to what pictures on booking show.
Sandra
family_with_children
August 19, 2024
“Very nice”
Very friendly and helpful staff
Robin
family_with_children
May 19, 2024
“Nice place and convenient to downtown”
View.. loved balcony and scenery in back
Andrea
couple
March 28, 2024
“Really nice and enjoyable.”
The location felt very homey and comfortable.
robert
family_with_children
October 17, 2023
“We enjoyed our trip.”
Breakfast was ok with average selection. Got us going. Hotel had been renovated, clean, nice atmosphere. We're satisfied.
Beryl
couple
July 30, 2022
“With a restaurant and bar next door it made a pleasant stay.”
The balcony made the room feel larger , and it was good to sit out in the fresh air . Even though it was on the main road it was not noisy.
JESSICA
extended_group
December 4, 2021
“We would stay again if traveling that way!”
The lady who was working the front desk was very accommodating and kind! Breakfast was surprisingly very good! And from what I could tell, the rooms were very well taken care of.
Patricia A
family_with_children
May 5, 2021
“Location, breakfast, room all good but jacuzzi while advertised was not operational.”
Continental Breakfast ala carte options were decent.
Facilities
Activities
Tennis court, Fitness centre, Golf course (within 3 km), Fishing, Skiing, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Horse riding, Mini golf, Indoor pool, Indoor pool (all year), Fitness
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas
General
Non-smoking throughout, Air conditioning, Facilities for disabled guests, Safety deposit box, Heating, Family rooms, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Free parking, Parking
Physical distancing
Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
24-hour front desk, Business centre, Express check-in/check-out, Fax/photocopying, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Daily housekeeping, Luggage storage
Classic Queen Room
The double room provides a tea and coffee maker. The unit offers 1 bed.
Deluxe King Room with Balcony
The double room provides a tea and coffee maker and a balcony. The unit offers 1 bed.
Deluxe King Room with Fireplace
Guests will have a special experience as the double room offers a fireplace. The double room provides a tea and coffee maker. The unit offers 1 bed.
King Room
Free Wi-Fi access and a TV with Showtime cable and satellite channels are provided in this air-conditioned room.
King Room with Fireplace
Featuring cable TV and a balcony, this room also includes a microwave, fridge, and tea and coffee-making facilities.
King Room with Mobility Accessible Whirlpool
The double room offers a tea and coffee maker. The unit has 1 bed.
Standard King Room
The double room offers a tea and coffee maker. The unit offers 1 bed.
Queen Room with Two Queen Beds
The quadruple room offers a tea and coffee maker. The unit has 2 beds.
Queen Room with Two Queen Beds - Disability Access
The quadruple room offers a tea and coffee maker. The unit has 2 beds.
King Suite with Fireplace and Whirlpool - Non-Smoking
The suite provides a tea and coffee maker. The unit offers 1 bed.
King Suite with Fireplace and Whirlpool - Non-Smoking
The suite offers a tea and coffee maker. The unit offers 1 bed.
King Suite with Whirlpool - Non-Smoking
The suite provides a tea and coffee maker. The unit offers 1 bed.
King Suite with Whirlpool and Fireplace - Non-Smoking
Featuring cable TV and a balcony, this room also includes a microwave, fridge, and tea and coffee-making facilities.
Queen Suite with Two Queen Beds
The suite features a tea and coffee maker. The unit has 3 beds.
Hotel Policies
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