Hotel Indigo Florence, an IHG Hotel
Via Jacopo da Diacceto, 16/20
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Why people book this hotel
“We thought the hotel, staff and facilities were all excellent and such good valu…”
“Friendly staff”
“The fitness room is functional and small but has everything you need for a quick…”
“There were so many little extra touches in our room we didn’t expect and really …”
“location very well, front desk member is very friendly and helpful, breakfast is…”
“Great location”
“It’s super clean and well-maintained by the incredibly friendly staff”
“The room was spacious and clean”
“The breakfast is amazing, and dogs are welcome too”
“Breakfast was excellent with lots of selections to choose from”
“The pool and games area was great fun for my 11 yr old after a day of sightseein…”
“There are lots of landmarks close by which we wandered to in the evening and we …”
Overview
Situated in Florence, 700 metres from Santa Maria Novella, Hotel Indigo Florence, an IHG Hotel features accommodation with a garden, private parking, a shared lounge and a restaurant. This 4-star hotel features free WiFi and a bar. The property is 1.1 km from Strozzi Palace, and within 1 km of the city centre. Breakfast is available each morning, and includes buffet, à la carte and continental options. Speaking Arabic, German, English and Spanish, staff at the reception can help you plan your stay. Popular points of interest near the hotel include Fortezza da Basso - Convention Center, Piazza del Duomo di Firenze and San Marco Church in Florence. The nearest airport is Florence Airport, 9 km from Hotel Indigo Florence, an IHG Hotel.
Traveller reviews
KC
couple
March 6, 2026
location very well, front desk member is very friendly and helpful, breakfast is good, everything goes well!
Nazgul
solo_traveller
January 6, 2026
I do not recommend this hotel for accommodation I forgot cash in the room safe after check-out and contacted the hotel, but I was informed that nothing was found. Although I understand it was partly my responsibility, the way the situation was handled was very unprofessional and dismissive. This completely spoiled my impression of the stay. I would not recommend this hotel. One administrator reacted dismissively, telling me to “do whatever you want.
Christian
family_with_children
November 4, 2025
“It’s a super comfy city stay, perfect for families, and a lovely place to be!”
Wow, this hotel is super fancy and has all the perks for business travellers! The underground car park was a lifesaver for us. The breakfast is amazing, and dogs are welcome too! The fitness room is functional and small but has everything you need for a quick city trip. Our family suite on the 6th floor was fantastic, with two double beds (and one couch bed!) and a cute little top-terrace. It’s super clean and well-maintained by the incredibly friendly staff.
Stella
family_with_children
October 17, 2025
“Overall an excellent experience for our 2 night stay in Florence”
The room was spacious and clean. Breakfast was excellent with lots of selections to choose from. The pool and games area was great fun for my 11 yr old after a day of sightseeing.
Lynsey
family_with_children
September 28, 2025
“A perfect stay in Florence.”
This was one of our favourite stopovers on our three week trip around Italy. We thought the hotel, staff and facilities were all excellent and such good value for money. There were so many little extra touches in our room we didn’t expect and really appreciated. We had lunch in the hotel restaurant when we arrived and breakfast the next morning and the food was fantastic. The staff really looked after our son who has a dairy allergy which is a huge bonus for us, especially in Europe. There are lots of landmarks close by which we wandered to in the evening and we had a dip in the modest but clean and inviting pool before we left in the morning. A wonderful stay. Would definitely return.
Marita
couple
September 18, 2025
“Loved Florence”
Great location . Friendly staff. Very comfortable
Eno
solo_traveller
September 13, 2025
“Memorable”
Proximity to the train station and major attractions were within walking distance. Clean room. I got an upgrade. Complimentary snacks in the mini bar. The staff were helpful and warm. Breakfast was good with a decent spread. There is restaurant attached to the hotel. I had dinner there and it was wonderful! I will certainly stay at this hotel next time I am in Florence.
Gabor
couple
September 4, 2025
“Great place close to the city center with great staff”
Clean, modern, lots of space, very friendly staff, super helpful, speaking great english which was great help
Debashis
family_with_children
August 25, 2025
“Hotel Indigo recommended.”
The room and bed were very comfortable. The bathroom size was good.
Oleg
family_with_children
August 23, 2025
That was a perfect staying
stefan
couple
August 17, 2025
“florence was nice plenty to kneel one occupied….!!!”
location not too far from central station however returning at night would leave one apprehensive due to types of individuals hanging around…..not pleasant!
Maria
solo_traveller
August 17, 2025
Very clean ,helpful staff
Emma
family_with_children
August 16, 2025
“Wonderful stay in Florenec”
We loved this hotel. The decor was beautiful and the rooms were stylish and super comfy. The pool was a lovely addition and although it's small, it was never busy. Breakfast was delicious and again not too busy at all. The staff were very friendly and helpful. The location was great. We came in from Milan on the train and it was super convenient from the central station. We walked to all the main sites,none of which were more than 20 or so minutes away. We would definitely recommend this hotel and would stay again.
Zoe
couple
August 11, 2025
“Lovely hotel with amazing staff!”
Came to Florence to celebrate my 30th birthday and could not have asked for a better hotel to stay at. It was modern and clean. The location was great, not in the middle of the busyness of the city but not too far of a walk into the center either. The pool was a lovely escape from the summer heat. All of the staff are so friendly and welcoming! And they went above and beyond on my actual birthday with some extra treats!! I had a great stay :)
Katherine
family_with_children
August 10, 2025
“Decent value and comfortable hotel.”
The room was very spacious and comfortable. Staff were also very nice.
Chloe
extended_group
August 8, 2025
“Good pool area”
Pool area was nice, bar was good, balcony was nice and staff was lovely.
Shea
extended_group
August 5, 2025
“Great hotel, great location!”
Brilliant location, very close to Santa Maria Novella station and square. The staff at reception were incredibly helpful and Sergio gave us many useful recommendations upon check-in- thank you Sergio! The room was great, comfortable and clean. Also, the pool area was nice and it was very relaxing to just press a button and get table service for the bar!
Catherine
family_with_children
August 4, 2025
“Excellent location with great pool area and excellent facilities”
Great hotel, just a few minutes walk from the station and also the main sights. Breakfast had an exceptional range. All staff members were friendly and helpful. The extra bed for our son was great, sofa beds are too often poor quality but this was a proper comfortable bed. Smooth check in & out. Online pictures don't do it justice, quirky but classy decor. The bar area is especially nice. Two great outdoor areas, one for breakfast and lunch, the other by the pool. Had a nice lunch on the day we left. Pool area is generous, lots of great loungers. Really quiet throughout our stay in early August. Would highly recommend the hotel to anyone.
James
solo_traveller
July 24, 2025
Amazing location and rooms. Staff were amazing and easy access to the train station
Nicole Cool
solo_traveller
July 18, 2025
“Cozy room, comfortable stay”
Nice reception staffs, perfect breakfast, comfortable bed and pillows
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom
Activities
Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Breakfast options, Bar, Restaurant, Wine/champagne
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, WiFi available in all areas, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden, Outdoor furniture
Parking
Parking garage, Accessible parking, Parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Lockbox key collection at the property
Services
Pet basket, Pet bowls, Concierge service, Lockers, Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Premium King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Premium King Room with Balcony
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Premium King Room with Sofa Bed
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Premium Queen Room with sofa bed
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.
Premium Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Small Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV. The unit offers 1 bed.
Standard King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Queen Room - Accessible
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.
Standard Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bidet, a hairdryer and slippers. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
King Suite with Single Sofa Bed
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bidet, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.
King Suite with Sofa Bed
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bidet, a hairdryer and slippers. This suite is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.
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