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Palais Shazam & SPA

Riad

41 Derb Bel Mouaz, Talaa Kabira Parking Ein Zliten

10 nights, 2 adults

USD$2,879.77

USD$2,379

Includes taxes and charges

10 nights, 2 adults

USD$2,879.77

USD$2,379

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
15 mentions

The staff, the hotel and the place was fantastic 👌

The staff were very welcoming and accomodating

Great location
13 mentions

The big advantage about the fabulous place was the swimming pool and location

The location was perfect

Comfortable rooms
7 mentions

We were upgraded to a beautiful room overlooking the old city

Our room was exceptional, with a lovely balcony

Breakfast available
5 mentions

The Breakfast and coffee was fabulous in the morning

The breakfast was substantial and delicious and we also enjoyed a lovely lunch b…

Parking available
4 mentions

Location is great for taxi too as next to a landmark (the parking lot) which mad…

Exceptional location, right beside a large car parking and directly into one of …

Pool
3 mentions

The pool is perfect for cooling off, which was much needed as the temperature wa…

Overview

Boasting a year-round outdoor pool, spa facilities and wellness packages, Palais Shazam & SPA is set in Fès, 1.8 km from Royal Palace Fes and 400 metres from Bab Bou Jeloud Fes. Featuring a shared kitchen, this property also provides guests with an outdoor fireplace. The riad offers a sun terrace, a 24-hour front desk, and free WiFi is available throughout the property. The riad features certain units with mountain views, and the units are fitted with a private bathroom. À la carte and continental breakfast options with fruits, juice and cheese are available every morning at the riad. Guests may eat in the on-site family-friendly restaurant, which is open for dinner, brunch, cocktails and high tea. Guests can keep up their exercise routines during yoga and fitness classes. Both a bicycle rental service and a car rental service are available at Palais Shazam & SPA, while cycling can be enjoyed nearby. Popular points of interest near the accommodation include Medersa Bouanania, Batha Square and Karaouiyne. The nearest airport is Fès–Saïs, 18 km from Palais Shazam & SPA, and the property offers a paid airport shuttle service.

Traveller reviews

R

Richard Maxted

solo_traveller

June 14, 2026

10

Incredible place INCREDIBLE PLACE!

The staff, the hotel and the place was fantastic 👌. We were upgraded to a beautiful room overlooking the old city.The Breakfast and coffee was fabulous in the morning . Muhammed, Hammed and Oggmam was incredibly happy and very helpful. The big advantage about the fabulous place was the swimming pool and location! Myself and my son will definitely return back!

M

Margaret

solo_traveller

June 7, 2026

10

Beautiful accommodation in a perfect location

We had a lovely weekend at Palais Shazam. The staff were very welcoming and accomodating. Our room was exceptional, with a lovely balcony. The breakfast was substantial and delicious and we also enjoyed a lovely lunch by the pool. The pool area was beautiful and the pool was so refreshing. The location was perfect. Thanks for a short but very enjoyable stay in Fez

N

Nina

couple

May 31, 2026

10

Lovely riad with very friendly staff

Such friendly hosts that immediately made us feel welcome. The location was easy to find, the hammam treatment was very good and the food was great. Special thanks to Ali for always being so sweet and helpful!

C

Callum

couple

May 28, 2026

8

Put yourself at the heart of the Medina

Really lovely arrival with complimentary tea and biscuits, and a personalised overview of the different landmarks on a handy map of the medina. The room was really spacious with a huge bath and shower and shower gel and shampoo included. The fridge in the room was put to good use for water and other drinks! The bed was comfortable and air con was perfect. The courtyard is great for relaxing in, which was really useful as we were visiting during Eid and most shops and attractions were shut. The pool is perfect for cooling off, which was much needed as the temperature was getting up to 36°C each day. The location is amazing - right at the heart of the medina and within walking distance of various stalls and tourist attractions. The food in the restaurant is really good, including the breakfast which was served from 08:30 until 10:00 each morning. The men running the hotel are so welcoming and friendly. We had the hammam and massage which was €45 each - definitely worth it! Location is great for taxi too as next to a landmark (the parking lot) which made drop off and pick up easy and convenient.

N

Nicola

family_with_children

May 22, 2026

10

Exceptional location, right beside a large car parking and directly into one of the nicest parts of the medina.

H

Harriet

couple

May 19, 2026

8

Amazing location, disappointing the pool is empty

The location, staff and wonderful views

V

victoria

family_with_children

May 18, 2026

9

perfect location, easy access form the big car park at the back, also on one of the main streets of

perfect location, easy access form the big car park at the back, also on one of the main streets of the medina

D

Daniel

extended_group

May 15, 2026

10

Staff were very hospitable and made us feel at ease. Hotel courtyard is stunning. We got one of the newer renovated rooms with huge windows, modern finishes, and a great view of the city - very impressed.

M

Mark

couple

May 6, 2026

8

I’d definitely recommend staying here.

extremely friendly staff, so hospitable and generous with the guests. Always wanting to help and make your experience as good as possible.

5

5a3ff22cc49370a7b29a702ef8bdf548

extended_group

April 20, 2026

10

Unforgettable experience, premium customer service and exceptional staff

The staff was exceptionally great, they made our stay very special from the first moment. Even though we only stayed 2 nights the were far and beyond to provide everything that we needed and accommodate every request. We were celebrating a birthday and they made it unforgettable. Thank you very much to everyone but especially Hamid who made our first stay in Fez a better experience. All of them were lovely and very friendly, Hassan and Mohamed were also great!! I can’t express how satisfied we left. If I ever come back to fez I’ll definitely will be staying here. The place had a really good location, next to the Medina as well as close to the airport and train station. Walking distance to all the touristic places. Lovely interior design and very nice to enjoy at night, perfect if you want to relax. Also the breakfast is delicious.

B

b5922d6f90a571e69f77adaf0cb4e3c1

family_with_children

April 10, 2026

9

Excellent location, especially if driving!

3

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family_with_children

April 6, 2026

10

Mohammed a friend that I have in Fes. Nice and chilly place with everyone with the smile on the face. Great staff and great stay

6

6599d39c7d79707c857faab94ff6ed84

couple

April 6, 2026

10

Perfect and cosy stay at this Riad. Would absolutely recommend !

We booked 4 nights at this Riad and loved it. Great amenities: perfect breakfast included and good food if you’re looking for something to eat there instead of going out. Great and relaxing massages, would recommend. We had two rooms with amazing views specially during sunrise. The staff were amazing. Special thanks to Ibrahim who welcomed us with open arms and guided us for our first journey to the city. He changed our room because the shower was clogged up, prepared and woke up early to gave us take-out breakfasts because we were living very early and reserved us a taxi for our trip back. Thank you for your hospitality. Would recommend this place 😍

A

a78e77c85e147139b52b833fb2ab86d5

family_with_children

April 6, 2026

6

Great location, wonderful staff!

7

70baed597bdf70f0fc8530bb6dde7878

family_with_children

April 4, 2026

10

Great place! We especially loved how kind the staff was—they truly helped us with everything we needed. A really sweet highlight was playing with the turtles in the garden! The location is super convenient, right next to a parking area and a 30-second walk into the heart of the Medina.The common areas are very cozy and pleasant to spend time in. We really enjoyed our time here.

5

591f1b984cf670ff7eae32d666831d9a

couple

April 3, 2026

9

Highly recommended. Great location. Lovely staff

The courtyard is really pretty and is beautifully lit by the sun during the afternoon. We arrived early and the hosts welcomed us with a lovely mint tea and allowed us to store our bags until the room was ready. we had a very early departure the next morning and they went out of their way to arrange our transfer and ensure our departure was comfortable. They shared many details of the best places to see in the area. All the staff were friendly and thoughtful. Overall a lovely experience and i would recommend this place to anyone staying in Fes.

9

960f02b13a507238cc2a3da3fffafb6b

extended_group

April 3, 2026

10

Thank you very much Hamid and Hassan for organizing our holiday. We had a wonderful time.

0

025fe947c88c70d053f8487e8f9473b6

family_with_children

March 27, 2026

7

The stuff, the friendlyness, the courtyard

D

ddcaaae0942c7318725cf8077e590b4c

couple

March 27, 2026

10

Really liked the place . The management team was really polite, helpful and accommodating. Love the ambiance and hospita

The property was well accessible and was near to the main street as well. Nice location .

A

Amanda

family_with_children

March 21, 2026

9

Perfect Spot to Explore Fes

The courtyard was lovely, the location perfect and the staff was amazing. They were so lovely and helpful, very kind to our kids. The room worked well for the 4 of us and we enjoyed the quiet location, on the edge of the Medina, easy to find again, but close to everything. Messi the resident tortoise was a fan favorite.

Facilities

Activities

Sauna, Spa and wellness centre, Massage, Hammam, Cycling, Entertainment staff, Evening entertainment, Beauty Services, Manicure, Pedicure, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Temporary art galleries, Movie nights, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Public Bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area, Kids' outdoor play equipment

Food & Drink

Kid-friendly buffet, Special diet menus (on request), Snack bar, Restaurant, Breakfast in the room, Fruits, Coffee house on site, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered

General

WiFi available in all areas, Bicycle parking, Family rooms, Safety deposit box, Non-smoking rooms, Heating, Soundproof rooms, Air conditioning, Designated smoking area, Minimarket on site

Internet

Free WiFi, WiFi, Internet services

Kitchen

Shared kitchen

Outdoors

Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), BBQ facilities, Outdoor furniture, Picnic area, Outdoor fireplace

Parking

Parking, Street parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool toys, Plunge pool, Pool/beach towels, Swimming pool

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shuttle service, Daily housekeeping, Lockers, Shared lounge/TV area, Airport shuttle (additional charge), Private check-in/check-out, Shuttle service (additional charge), Ironing service, Express check-in/check-out, Valet parking, Currency exchange, Room service, 24-hour front desk, Airport shuttle, Laundry, Dry cleaning, Barber/beauty shop, Car hire, Fax/photocopying, Luggage storage, Concierge service, Tour desk

Transport

Public transport tickets, Airport pick up, Airport drop off

Deluxe Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a minibar, a flat-screen TV and an outdoor dining area. The unit has 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Double Room with Mountain View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, executive lounge access, a dining area as well as mountain views. The unit offers 1 bed.

Max 3 guests 25 1 bedroom 1 bathroom
King Room with Balcony

The spacious double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom
Queen Room with Pool View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, executive lounge access, a dining area as well as garden views. The unit offers 1 bed.

Max 2 guests 18 1 bedroom 1 bathroom
Comfort Triple Room

Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room features a flat-screen TV, a minibar, executive lounge access, a dining area as well as city views. The unit has 2 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Comfort Quadruple Room

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, a minibar, executive lounge access, a dining area as well as mountain views. The unit offers 3 beds.

Max 4 guests 40 1 bedroom 1 bathroom
Deluxe Quadruple Room

This quadruple room has a private bathroom and air conditioning. The unit has 3 beds.

Max 4 guests 40 1 bedroom 1 bathroom
Suite with City View

This suite provides a private bathroom, and air conditioning. This suite features a flat-screen TV. The unit offers 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 00:00 to 00:00
Check-outFrom 00:00 until 00:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
Last updated: Apr 11, 2024, 1:00 PM

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Palais Shazam & SPA - 4 Star Hotel in Fes