Staff were helpful in all aspects of our stay. Language was a small barrier with little English spoken by wait staff. But receptionists both could speak good English. In saying that, the wait staff were so helpful we were able to arrange coconut crab and bougna through them. The chef was very obliging and prepared the crab for us in house. Amazing service.

the beach, the small island Fayawa just across the road, the excellent customer service

“Best place on the Island but still not worth the money”

The only less basic property on the Island

“Beautiful resort with a great location but average service”

The amazing location and view. The beautiful beach, the walk to the bridge. The room was great. The local rum! The gardener was doing a great job and as we observed was the hardest working staff member!

“Paradise”

The location is spectacular. Ouvea is one of the most beautiful places I have seen. Pristine white soft sand and sea of a colour i've never seen. The lagoon opposite is beautiful but not for swimming. It is part of a UNESCO heritage site along with the nearby Cliffs of Lekiny. A tour of the island organised by the hotel took us to other beautiful spots. The hotel itself was lovely. We read comments about it being tired which i thought were a bit unfair. The aircon units were being replaced and other maintenance was happening unobtrusively. Our room was big, clean and comfortable. The beds are huge. The gardens are beautiful and very well cared for. The staff were friendly and helpful if you asked for anything. The pace is slow but after we'd relaxed a bit that was ok. The food was delicious and the cocktails strong! Most staff tried to speak English and we tried just as hard in French

“Not good value for money, you pay for a 5star service and it’s horrible.Expensive for no reason, food isn’t good, rooms”

The location is great, surround by beaches on both sides of the resort.

“A beautiful location and the best accommodation available on the island despite being poorly maintained.”

The location! This hotel is right on the most stunning beach and near the Lekiny Bay and Cliffs.

the beach, the small island Fayawa just across the road, the excellent customer service

We were cautions before booking this place because it seemed to have plenty of bad reviews but I'm glad we did. The room was very nice. The resort pool is shallow but rewarding after a big day in the sun. The restaurant (which seems to cop it in reviews) was also nice. I didn't feel the meals were overpriced, in fact i thought they were great (we never had breakfast) And the manager was friendly and helpful to us. This Island has the clearest water and whites beaches particularly if you turn right leaving the resort and drive down the road a few kilometres....absolutely amazing

“lovely and relaxing stay in one of the most beautiful islands I’ve ever seen”

it’s located in one of the most beautiful beaches I’ve ever seen, lovely staff and atmosphere, very relaxing vibe.

“wonderful resort with exceptional views”

beautiful facilities, very lovely staff and their manager, the beach bungalow was exceptional! care hire available at the hotel as well.

location! units are right on the beach. also, cooked kids meals early even though restaurant wasn’t officially open, which was very accommodating.

The rooms, location and service were great!

“BEAUTIFUL!”

omg this place is paradise on earth! We had such a good time! the room was amazing, the beach is paradise! The staff is lovely and helpful! loved everything.

“amazing location kind service but average management”

the location

“Peaceful and beautiful location with crystal clear beaches.”

Fantastic location to the best beach on the island (in my opinion). Great restaurant and bar with plenty of space to stretch out while not encroaching on others. Room was big and the in floor bath very nice.