Polat Palandöken
İbrahim Polat Cad. Palandöken / Erzurum
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Very good hotel, with perfect staff”
“Everything was exceptional, the staff, location, food, hospitality, facilities…”
“The staff, the facilities, the food, the location were all wonderful”
“Great location near mountains with view on city, modern facilities, excellent br…”
Overview
This 5-star hotel is just 5 minutes’ drive from Palandoken Mountain’s ski lifts. It offers ski lockers, an indoor swimming pool and a fitness centre. WiFi access and parking are free. Polat Palandöken’s spacious, bright rooms have mountain views and a seating area. Each marble, en suite bathroom is stocked with bathroom amenities, a bathrobe and slippers. Doruk Restaurant serves international cuisine including a buffet breakfast. Polat Palandöken’s Bar offers drinks and sandwiches by a fireplace. Guests can enjoy live sports and a selection of beer at Polat Sports Bar. The hotel’s fitness centre has a traditional Turkish hammam and sauna. Free coffee is available in the hotel’s lobby. Erzurum Gar Train Station is 7 km from Polat Palandöken. Guests can reach Erzurum Airport with a 20-minute drive. Staff at the 24-hour reception desk can arrange car rental or airport transport.
Traveller reviews
Shevval
couple
March 28, 2026
“We had a really pleasant and fun time at Polat!”
It was our first ski holiday as sisters, we’re so glad that we made the right choice! Everything was exceptional, the staff, location, food, hospitality, facilities….we cannot wait for our next visit! Thank you Polat family
Sarah
couple
February 13, 2026
The staff, the facilities, the food, the location were all wonderful! Fantastic holiday 😀
Mahmood
couple
February 5, 2026
Food Facilities
khatuna
couple
December 17, 2025
Very good hotel, with perfect staff
Mario
couple
February 5, 2024
“Superb hotel: location, staff, comfort, food.”
Great location near mountains with view on city, modern facilities, excellent breakfast buffet, very friendly staff, spacious and comfortable rooms with good quality beds, very clean rooms.
Facilities
Activities
Sauna, Fitness centre, Skiing, Massage, Children's playground, Hammam, Indoor pool, Indoor pool (all year), Nightclub/DJ, Kids' club, Steam room, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Kids' outdoor play equipment, Baby safety gates
Food & Drink
Kid meals, Kid-friendly buffet, Special diet menus (on request), Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Facilities for disabled guests, Heating, Soundproof rooms, Lift, Safety deposit box, Air conditioning
Internet
Internet services, Free WiFi, WiFi
Outdoors
BBQ facilities, Terrace, Outdoor furniture, Outdoor fireplace
Parking
Parking on site, Private parking, Accessible parking, Parking, Free parking
Physical distancing
Mobile app for room service
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals
Self check-in
Lockbox key collection at the property
Services
Shuttle service, Daily housekeeping, Trouser press, Lockers, Shared lounge/TV area, Shuttle service (additional charge), Express check-in/check-out, Packed lunches, Car hire, Fax/photocopying, Luggage storage, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Ski
Ski storage, Ski school, Ski equipment hire on site, Ski pass vendor, Ski-to-door access
Transport
Airport pick up, Airport drop off
Deluxe Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Double Room
The unit offers 1 bed.
Double Room
The unit has 2 beds.
Corner Room
Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Deluxe Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.
King Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 4 beds.
Hotel Policies
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