Sign In / Sign Up

Zümrüt Palas Otel

Hotel

HİSARCIK MAH.TEKİR YAYLASI KÜME EVLER NO:15

15 nights, 2 adults

USD$1,137

Includes taxes and charges

15 nights, 2 adults

USD$1,137

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
11 mentions

Staff very efficient & helpful, breakfast & dinner was good in choices cooking …

All stuff are friendly and helpful

Great location
9 mentions

Its location was great

Good location central and by bus stop, nice breakfast and I tried one dinner whi…

Breakfast available
9 mentions

Breakfast was good

Breakfast selection was good and delicious

Comfortable rooms
8 mentions

Great location, comfortable room and friendly staff

com as we booked a room without a toilet which would have been a disaster as we …

Clean rooms
2 mentions

My room was clean, quiet, nice bed, large bathroom

Nice, clean room and bathroom with a comfortable bed

Good value
1 mentions

The price was reasonable

Overview

Zümrüt Palas Otel is located in Erciyes, within 24 km of Kayseri Castle and 23 km of University of Erciyes. Featuring room service, this property also provides guests with a terrace. The accommodation provides a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. At the hotel you will find a restaurant serving international, European and Grill Bbq cuisine. Vegetarian, halal and vegan options can also be requested. Ski equipment hire and car hire are available at this hotel and the area is popular for skiing. The Church of Saint Gregory The Illuminator is 24 km from Zümrüt Palas Otel. The nearest airport is Kayseri Erkilet Airport, 28 km from the accommodation.

Traveller reviews

S

sude

solo_traveller

April 20, 2026

7

Overall it was okay, a budget friendly hotel with a great location.

Its location was great. I really enjoyed the food. The price was reasonable.

M

Martin

solo_traveller

April 17, 2026

8

Good all round hotel

Good location central and by bus stop, nice breakfast and I tried one dinner which was good, friendly staff, nice room, could get ski gear through hotel shop, nice place to ski and friendly good ski instructor.

S

Stephen

couple

February 19, 2026

5

Affordable hotel coveniently positioned but lacking some basics for a comfortable winter holiday.

Staff very efficient & helpful, breakfast & dinner was good in choices cooking & presentation. Excellent hotel position to get access to the lifts, shops & ski hire outlets.

S

ShirinR

solo_traveller

February 14, 2026

8

Near Erciyes ski resort. They own ski rental shop, so you can get some discount. My room was clean, quiet, nice bed, large bathroom. Breakfast was good. All stuff are friendly and helpful.

N

Nadia

family_with_children

December 20, 2025

10

Great location

Great location, comfortable room and friendly staff. Breakfast selection was good and delicious. Most helpful that you can rent ski equiptment and alike through the hotel!

J

Juraj

couple

December 20, 2025

10

We would love to return there!

Perfect position, very nice and flexible staff, they were treating us according all our needs. Beautiful views, very pleasant atmosphere. Breakfasts were nice, dinners also.

D

DMITRY

couple

April 11, 2025

4

Food

I

Ilke

family_with_children

April 8, 2025

8

Location location location

Great location just across from the Gondola!

I

Ilham Ho

family_with_children

March 23, 2025

10

Just across the main road from gondola and ski shops. They had a partner shop at the slopes too which offers a discount. The staff thankfully reached out to us on booking.com as we booked a room without a toilet which would have been a disaster as we travelled with young children. They were really warm and accomodating with our kids

D

DMITRY

family_with_children

March 21, 2025

3

Negative

Food

A

Akchay

couple

March 21, 2025

5

The room were good and comfortable with all amenities. Its close to Erciyes Ski.

L

Leslie

family_with_children

March 10, 2025

3

It was more pleasant leaving than arriving

The room was small and dingy, no good quality natural light as the room looked over a closed off food hall of sorts. Bed linen did not smell right, had to get it changed. Food was basic at best. Not what I expected for a 200.00 EUR price tag for 2 adults staying Half-Board

J

Joan

extended_group

February 28, 2025

10

First time ski experience

Hotel location was excellent, the main resort is across the road. The hotel have it's own shop to hire boots and ski which was amazing, saves us time and money. The staffs were very helpful although, not all of them are speaking english, still able to provide a wonderful service. Big shout out to Baris, who are so helpful.

V

Veera

couple

February 25, 2025

10

Stuffs is very helpful, location is great,room is cosy

H

Hisham

extended_group

February 18, 2025

5

close to the slope and the breakfast isn't bad

E

edita

solo_traveller

February 5, 2025

8

Good value for money

The hotel has a great location, just a 5 minutes to walk to the ski slopes. The room was nice, the breakfast was served as a buffet with the good range of breads, vegetable, fruits, cheeses etc. The staff on the reception was kind. After check out I could leave my luggage there as my flight was late in the afternoon.

F

Farhana

family_with_children

January 18, 2025

10

Nice, clean room and bathroom with a comfortable bed. All staff members are extremely friendly and kind. You can also get 20% off on ski rentals. A great place to stay with a beautiful view and excellent breakfast and dinner. Everything is perfect. Highly recommended!

B

Badrul Hisham

family_with_children

January 9, 2025

10

we didn't get to stay at the hotel due to heavy snowfall at erciyes and road closure for safety reas

we didn't get to stay at the hotel due to heavy snowfall at erciyes and road closure for safety reasons.

M

MAKARAND

couple

December 20, 2024

6

Good food , staff and location, small room and tiny washroom.

The staff and second day food was great, we loved the location and obvious convenience to the ski resort.

A

Adnan

solo_traveller

November 2, 2024

10

Great place for staying at the beautiful mountains...

Excellent breakfast and dinner! All greetings to the stuff and the boss Mr Burhan...

Facilities

Activities

Skiing, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area

Food & Drink

Fruits, Special diet menus (on request), Restaurant, Coffee house on site, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout

Internet

WiFi, Internet services, Free WiFi

Outdoors

Terrace

Parking

Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Currency exchange, Ironing service, Airport shuttle, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Shuttle service (additional charge), Fax/photocopying, Car hire, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping

Ski

Ski equipment hire on site, Ski storage, Ski school

Transport

Airport pick up, Airport drop off

Economy Double Room

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer, and slippers. The double room features soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 2 beds. This room is located in the basement.room has a window

Max 2 guests 15 1 bedroom 1 bathroom
Loft

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides a TV with cable channels, soundproof walls, a minibar, a wardrobe as well as mountain views. The unit offers 2 beds.

Max 3 guests 20 1 bedroom 1 bathroom
Standard Double Room

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides soundproof walls, a minibar, a wardrobe, a TV with cable channels, as well as mountain views. The unit offers 2 beds.

Max 3 guests 20 1 bedroom 1 bathroom
Economy Double or Twin Room

Offering free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The twin/double room offers soundproof walls, a minibar, a safe deposit box, parquet floors, as well as a TV with satellite channels. The unit offers 3 beds.

Max 4 guests 22 1 bedroom 1 bathroom
Standard Quadruple Room

Offering free toiletries, this quadruple room includes a private bathroom with a hairdryer and slippers. The quadruple room offers soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 3 beds. This room is located in the basement. room has a window

Max 4 guests 28 1 bedroom 1 bathroom
Suite

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers soundproof walls, a minibar, a seating area, a TV with cable channels, as well as mountain views. The unit has 5 beds.

Max 3 guests 25 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 12:30 to 23:30
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printAlcohol is not sold or served in our hotel. Please note that all couples must present a marriage certificate upon check-in.
Last updated: Apr 11, 2024, 11:04 PM

Price Watch

Email me price updates for Hotel Zümrüt Palas Otel

Each day we'll check prices and send you an email for your selected dates at Zümrüt Palas Otel.

If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

Enter your name
Enter your email

Write Review

Share your experience with other travellers.
Hotel Ratings (Click to select a rating)
Service
Rooms
Location
Loading...
Zümrüt Palas Otel - 0 Star Hotel in Erciyes