Zümrüt Palas Otel
HİSARCIK MAH.TEKİR YAYLASI KÜME EVLER NO:15
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff very efficient & helpful, breakfast & dinner was good in choices cooking …”
“All stuff are friendly and helpful”
“Its location was great”
“Good location central and by bus stop, nice breakfast and I tried one dinner whi…”
“Breakfast was good”
“Breakfast selection was good and delicious”
“Great location, comfortable room and friendly staff”
“com as we booked a room without a toilet which would have been a disaster as we …”
“My room was clean, quiet, nice bed, large bathroom”
“Nice, clean room and bathroom with a comfortable bed”
“The price was reasonable”
Overview
Zümrüt Palas Otel is located in Erciyes, within 24 km of Kayseri Castle and 23 km of University of Erciyes. Featuring room service, this property also provides guests with a terrace. The accommodation provides a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. At the hotel you will find a restaurant serving international, European and Grill Bbq cuisine. Vegetarian, halal and vegan options can also be requested. Ski equipment hire and car hire are available at this hotel and the area is popular for skiing. The Church of Saint Gregory The Illuminator is 24 km from Zümrüt Palas Otel. The nearest airport is Kayseri Erkilet Airport, 28 km from the accommodation.
Traveller reviews
sude
solo_traveller
April 20, 2026
“Overall it was okay, a budget friendly hotel with a great location.”
Its location was great. I really enjoyed the food. The price was reasonable.
Martin
solo_traveller
April 17, 2026
“Good all round hotel”
Good location central and by bus stop, nice breakfast and I tried one dinner which was good, friendly staff, nice room, could get ski gear through hotel shop, nice place to ski and friendly good ski instructor.
Stephen
couple
February 19, 2026
“Affordable hotel coveniently positioned but lacking some basics for a comfortable winter holiday.”
Staff very efficient & helpful, breakfast & dinner was good in choices cooking & presentation. Excellent hotel position to get access to the lifts, shops & ski hire outlets.
ShirinR
solo_traveller
February 14, 2026
Near Erciyes ski resort. They own ski rental shop, so you can get some discount. My room was clean, quiet, nice bed, large bathroom. Breakfast was good. All stuff are friendly and helpful.
Nadia
family_with_children
December 20, 2025
“Great location”
Great location, comfortable room and friendly staff. Breakfast selection was good and delicious. Most helpful that you can rent ski equiptment and alike through the hotel!
Juraj
couple
December 20, 2025
“We would love to return there!”
Perfect position, very nice and flexible staff, they were treating us according all our needs. Beautiful views, very pleasant atmosphere. Breakfasts were nice, dinners also.
DMITRY
couple
April 11, 2025
Food
Ilke
family_with_children
April 8, 2025
“Location location location”
Great location just across from the Gondola!
Ilham Ho
family_with_children
March 23, 2025
Just across the main road from gondola and ski shops. They had a partner shop at the slopes too which offers a discount. The staff thankfully reached out to us on booking.com as we booked a room without a toilet which would have been a disaster as we travelled with young children. They were really warm and accomodating with our kids
DMITRY
family_with_children
March 21, 2025
“Negative”
Food
Akchay
couple
March 21, 2025
The room were good and comfortable with all amenities. Its close to Erciyes Ski.
Leslie
family_with_children
March 10, 2025
“It was more pleasant leaving than arriving”
The room was small and dingy, no good quality natural light as the room looked over a closed off food hall of sorts. Bed linen did not smell right, had to get it changed. Food was basic at best. Not what I expected for a 200.00 EUR price tag for 2 adults staying Half-Board
Joan
extended_group
February 28, 2025
“First time ski experience”
Hotel location was excellent, the main resort is across the road. The hotel have it's own shop to hire boots and ski which was amazing, saves us time and money. The staffs were very helpful although, not all of them are speaking english, still able to provide a wonderful service. Big shout out to Baris, who are so helpful.
Veera
couple
February 25, 2025
Stuffs is very helpful, location is great,room is cosy
Hisham
extended_group
February 18, 2025
close to the slope and the breakfast isn't bad
edita
solo_traveller
February 5, 2025
“Good value for money”
The hotel has a great location, just a 5 minutes to walk to the ski slopes. The room was nice, the breakfast was served as a buffet with the good range of breads, vegetable, fruits, cheeses etc. The staff on the reception was kind. After check out I could leave my luggage there as my flight was late in the afternoon.
Farhana
family_with_children
January 18, 2025
Nice, clean room and bathroom with a comfortable bed. All staff members are extremely friendly and kind. You can also get 20% off on ski rentals. A great place to stay with a beautiful view and excellent breakfast and dinner. Everything is perfect. Highly recommended!
Badrul Hisham
family_with_children
January 9, 2025
“we didn't get to stay at the hotel due to heavy snowfall at erciyes and road closure for safety reas”
we didn't get to stay at the hotel due to heavy snowfall at erciyes and road closure for safety reasons.
MAKARAND
couple
December 20, 2024
“Good food , staff and location, small room and tiny washroom.”
The staff and second day food was great, we loved the location and obvious convenience to the ski resort.
Adnan
solo_traveller
November 2, 2024
“Great place for staying at the beautiful mountains...”
Excellent breakfast and dinner! All greetings to the stuff and the boss Mr Burhan...
Facilities
Activities
Skiing, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area
Food & Drink
Fruits, Special diet menus (on request), Restaurant, Coffee house on site, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout
Internet
WiFi, Internet services, Free WiFi
Outdoors
Terrace
Parking
Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Currency exchange, Ironing service, Airport shuttle, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Shuttle service (additional charge), Fax/photocopying, Car hire, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping
Ski
Ski equipment hire on site, Ski storage, Ski school
Transport
Airport pick up, Airport drop off
Economy Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer, and slippers. The double room features soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with cable channels. The unit has 2 beds. This room is located in the basement.room has a window
Loft
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides a TV with cable channels, soundproof walls, a minibar, a wardrobe as well as mountain views. The unit offers 2 beds.
Standard Double Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides soundproof walls, a minibar, a wardrobe, a TV with cable channels, as well as mountain views. The unit offers 2 beds.
Economy Double or Twin Room
Offering free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The twin/double room offers soundproof walls, a minibar, a safe deposit box, parquet floors, as well as a TV with satellite channels. The unit offers 3 beds.
Standard Quadruple Room
Offering free toiletries, this quadruple room includes a private bathroom with a hairdryer and slippers. The quadruple room offers soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 3 beds. This room is located in the basement. room has a window
Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers soundproof walls, a minibar, a seating area, a TV with cable channels, as well as mountain views. The unit has 5 beds.
Hotel Policies
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